Vancouver, Canada
Positive section of review
The hotel is located on a bit hill side and about 10 minute walk way from a metro station. It has peaceful and safe neighborhood with some restaurants and pastries. The staff offered my family with so kind, friendly, and personal service, when I asked their favor of food boxes at our early departure at dawn. I felt that they listened guests' requests carefully and responded professionally with nice attitude. This makes me and possibly my family love Vancouver and Canada more. I respects the staff's kind professionalism. The room was clean and served enough water bottle every day during our stay, which was also great satisfaction and relief. It has good accessibility with public transportation to major attractions and downtown such as Stanley Park. The breakfast is served as dishes, not a buffet style. I liked scrambles and fresh bread. The restaurant environment looks modern and kind of simple from my view.
Negative section of review
I have limit choice in breakfast with a coupon, which is normal, of course. You may love its a bit hilly location for nice short work out when walking. Actually, nothing much to complain this hotel. Actually, I felt so comfortable and supportive from the staff's flexible and full support under my hotel program.
Montréal, Canada
Positive section of review
The place is really lovely, and it has a story, reminded me of France. The entourage is calm, the coffee is nice. The location is very strategic, close to the metro and the must see sights. I would go there again!
Negative section of review
When we arrived, the ladies were still cleaning the room, we didn't expect that. We thought we would meet Francois Denis, but then turned out it's more of a company name rather than an owner?
Fernie, Canada
Positive section of review
The location was great. The staff was wonderful. Breakfast was good but could have been hotter for my likes. The coffee was excellent. The coffee machine in the lobby was great. Wish all BW had that.
Negative section of review
The cleaning of the room was ok but not great. Had no Kleenex for 2 days and a slice of pizza pepperoni was on the carpet for 2 days.
Sechelt, Canada
Positive section of review
It is a lovely location . So convenient to have food available next door.The rooms are nice. The staff are friendly and even offered to get me a coffee while waiting for my ride in the morning.
Negative section of review
I did not like being called several times at 7 pm to ask when I would be checking in. Your office is open till 11 pm so I don't understand.
Montréal, Canada
Positive section of review
The Location of the hotel was really great and also it has alot of equipment in the room
Negative section of review
For getting the key we had problem. There was not any cleaning service during the time that we stayed when we checked out, we hoped that there would be a reception there that can keep our backages because our ticket was 5pm and the check out was 11am.
Grande Prairie, Canada
Positive section of review
The hotel was fine but someone lost my reservations and my room was downgraded.
Negative section of review
Bed too small
Rivière-du-Loup, Canada
Positive section of review
We were in a room recently renovated and everything was good.
Valemount, Canada
Positive section of review
Location and price range
Negative section of review
Asked for king-size bed and got a queen size
Leamington, Canada
Positive section of review
did not use it
Negative section of review
time in and time out