52-56 Inverness Terrace, Westminster Borough, London, W2 3LB, United Kingdom
#215 of 1,015 hotels in London
Guests' ChoiceBased on 478 hotel reviews
8.5Cleanliness
8.7
Comfort
8.6
Location
9.5
Facilities
8.3
Staff
9.3
Value for money
8.4
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 27, 2024
Li
SingaporeThere were steps in our room, a couple of them were regular-sized steps and one was just a minor step. All camouflaged by the same carpet. The minor step is especially hazardous where we almost tripped and fell and crashed into the wall mirror several times, despite leaving a light on through the night. The bed mattress and pillows were so soft one has to be careful when tossing and turning in bed as you will risk pulling your back as there is hardly any support. We see in the reviews that others have also given feedback regarding this so hopefully the hotel will do something about it. All things considered, we will consider returning to this hotel in the future. Thank you.
Location. Very very close to two tube stations. Walking distance to Kensington Gardens, we love walking through the gardens on our way back at the end of the day. Room we got was quite spacious and clean. Housekeeping was every 2-3 days which was fine with us. Our room was quite quiet and peaceful. The 12pm check-out time was much appreciated.
Stayed in May 2024
Reviewed: May 27, 2024
Dene
AustraliaSmall bed - double. Bed couldn’t be any larger as the room was small.
Close to Hyde Park, restaurants and shops around the corner and Hop On stop just down the road.
Stayed in May 2024
Reviewed: May 26, 2024
Izaguirre
United States of AmericaYou can only get fresh coffee in the morning after paying for whole breakfast. So we had to walk a block to find morning coffee. Most hotels have fresh coffee for guests. We're not allowed to charge breakfast t o the room. Had to pay for breakfast before going down to eat. Front desk staff was not familiar with area, nor public trasporta tion.
Breakfast was OK. Reasonably priced.
Stayed in May 2024
Reviewed: May 26, 2024
David
United States of AmericaWould be nice to have mini fridge in room. Otherwise just fine
Location / easy to get to underground. Good neighborhood
Stayed in May 2024
Reviewed: May 25, 2024
Cora
IrelandThe main entrance has a step up when you open the door from outside which is hidden and I wrenched my back badly when I stumbled over it on entry.
The area and proximity to transport and shops.
Stayed in May 2024
Reviewed: May 25, 2024
Ali
United KingdomThe rooms were clean but not as spacious as I would have liked. The breakfast needs spicing up to be more healthy.. I suggest that the tinned fruit is deleted.
The staff, particularly Muntazar were excellent. They were friendly and polite. Muntazar was super helpful and very professional. He was able to help with my request to stay longer the next day before check out. Thank you Muntazar!
Stayed in May 2024
Reviewed: May 24, 2024
Stephen
Australia-
Friendliness of the staff, especially the doorman. Clean and very comfortable.
Stayed in May 2024
Reviewed: May 24, 2024
Turnbull
United States of AmericaLights could be brighter
The food was cold and not much variety
Stayed in May 2024
Reviewed: May 24, 2024
Gemma
United KingdomRoom compact but clean
Excellent location. Less then 2 minute walk from Bayswater tube station. Room compact but clean. Toiletries supplied
Stayed in May 2024
Reviewed: May 23, 2024
Brian
United KingdomRoom overlooking fire escape, people could look into the room, which meant we had to keep the curtains drawn.
Comfortable bed
Stayed in May 2024
Reviewed: May 23, 2024
Jorge
NorwayNo complaints.
Super nice staff. The bedroom was small but impeccable (clean, great bathroom and shower, modern TV in the bedroom, very comfortable bed). I had an issue with a noisy AC unit outside my bedroom window which made sleeping difficult and after discussing it at the reception I was offered a new room that was much more silent during the night. A big thanks to the staff for this, it made the stay very pleasant :)
Stayed in May 2024
Reviewed: May 23, 2024
Ximena
SpainThe attention of Monty in the reception and Josep, they both helped us since the arrival with our luggage, airport taxi. Very good experience i will come backfor next time i am in london.
Stayed in May 2024
Reviewed: May 22, 2024
Sue
United KingdomRoom was very small
Location Friendly staff Clean Good shower Window could be opened
Stayed in May 2024
Reviewed: May 22, 2024
Cathy
New ZealandThe lighting was very dull, would have been better if brighter. The shower was over a very high bath so a bit difficult to get into especially when you’re older.
Good size room, comfortable bed,fridge and safe. Easy to use tv. Great location, 2 minute walk to closest tube station. Staff were lovely.
Stayed in May 2024
Reviewed: May 22, 2024
Peter
AustraliaSize of room.
Location, comfortable bed.
Stayed in May 2024
Reviewed: May 21, 2024
Ddalmeid
PortugalReally nice staff. Hotel is located in a really good area, quiet neighborhood. Room was somewhat small but we only stayed for 3 days so it was great for what we needed. AC worked well.
Stayed in April 2024
Reviewed: May 20, 2024
Randi
United States of Americaroom size is small, but I knew that. A bit pricey in general but I guess not for London.
Location, bed very comfortable, comfortable linens and nice thick towels, plenty of hot water, nice quality soap, gel, shampoo, tea, milk, biscuits and water. Able to control room temp, able to open window, staff kind, helpful and genuine. Very easy access (no steps), no issues with elevator, wifi worked great.
Stayed in May 2024
Reviewed: May 20, 2024
Tracy
United KingdomRooms small no chairs to sit in apart from bed
Convenience to tube stations and Hyde park
Stayed in May 2024
Reviewed: May 20, 2024
Colin
United States of AmericaExceptional staff!!! Perfect location!!! Comfortable room!!!
Stayed in April 2024
Reviewed: May 20, 2024
Matt
United States of AmericaGreat location and comfy beds
Stayed in May 2024
Reviewed: May 19, 2024
Kalya
AustraliaNone
The room is a small but it is clean. The staff is polite and friendly. The manager and Monty are very helpful. The location is very close to Bayswater and Queensway. Subway stations. I definitely will stay at this hotel when I return to Imperial College next year.
Stayed in May 2024
Reviewed: May 18, 2024
Kemp
United KingdomNothing to not like!
Great Hotel whilst in town for Royal Albert Hall comcert. (No 70 bus outside hotel drops off just outside the hall. Very clean, room a little small but had everything we needed. Comfortable bed, good shower and nice tv etc. Very knowledgeble and polite staff, thankyou to Monty and your lovely doorman especially.
Stayed in May 2024
Reviewed: May 18, 2024
Joao
PortugalSmell in the room and lack of natural light. Everything seemed clean but a bit old.
Very good location and staff is nice.
Stayed in May 2024
Reviewed: May 18, 2024
Susanna
CanadaVery basic room, not a huge amount of storage.
Excellent location.
Stayed in May 2024
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