London, United Kingdom
Positive section of review
The apartment was comfortable and clean, with excellent facilities. Two very minor maintenance issues were dealt with quickly and courteously. The staff were exceptional and very helpful, and caring when I was not feeling well.
London, United Kingdom
Positive section of review
At first the room seemed tidy and clean. But bed was uncomfortable. The use a single sheet and put two twin beds together. You will not be comfortable sleeping
Negative section of review
They are directly next door to a souvenir shop that plays the loudest music from 10am-midnight. While they have double panes windows to block out noise the bass of the incredibly loud music will rattle through your room until midnight. The staff admits it is a common complaint. I stayed 11 nights and impossible to sleep until after midnight. Staff is completely indifferent because they know hotels are in high demand and the simple turn up their nose at all guests. Save yourself grief and book elsewhere.
London, United Kingdom
Positive section of review
Location is good, newly renovated beautiful place, great facility, super clean, very happy with the stay, would like to recommend to my friends in the future.
Negative section of review
Nothing
Oxford, United Kingdom
Positive section of review
Newly renovated two story house, large rooms, sparkly clean, it has everything we need for a good stay, and it is very convince to have a parking onsite too.
Negative section of review
Nothing
Edinburgh, United Kingdom
Positive section of review
We were there on a weekend and were able to park for free very close to the apartment. We found very good dining within walking distance.
Negative section of review
Difficulty getting to exact address due to streets, roads with very similar names.
Walmer, United Kingdom
Positive section of review
Amazing space with great attention to detail. Perfect for an escape. Loved it
Negative section of review
Nothing
Tarporley, United Kingdom
Positive section of review
There was no breakfast! The location was excellent and not at all noisy.
Negative section of review
Breakfast not available
London, United Kingdom
Positive section of review
rebooked to another Hotel.
Negative section of review
were not able to use the room - being repaired and not yet completed. Although we were re-booked to another location .. 7 minutes walk away ... no offer of help or assistance (cab) provided to us. We were 4 of a family (3x females) and all our luggage (3 large bags, 4 small bags and 4 back packs). Luggage enough for 30 day holiday away from Australia so packed to the hilt and final stages of trip. Ready to go home. Very poor service.
London, United Kingdom
Positive section of review
Staff were EXCELLENT
Negative section of review
-
Fort William, United Kingdom
Positive section of review
Convenient location
Negative section of review
Run down property. Dark hallways. Stained carpet.