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Aibek Καζακστάν

Property is clean, neat and beautiful. Everything’s look fresh and new. Location is super! Dostyk Street, across Dostyk Plaza Mall and in the very center of Almaty with walking proximity of tons of coffee shops and restaurants. Must visit.

Mahliyohon Nazarova Ηνωμένα Αραβικά Εμιράτα

I stayed this hotel almost 4days if I count my late check out also. I have paid AED66$ I think till 6pm. Early check in couldn’t arrange but who was in the reception young guy on 23rd worked night shift he called few places to find for me place until 2pm . If honestly I didn’t expect that much good experience while I was booking. I just randomly found Bcz other hotels are Rixos or 5stars others was sold out. Bcz of KITF. Myself I work at the hotel that’s why it check each single small points. Staffs are really good and helpful. Only Luggage assist should add maybe it’s not included but we are hoteliers always should be out of box. I didn’t have help or effort for my luggage. But the rest one all are ok. I have to mention ROOM CLEANING I don’t know who has done but amazing. I broke my cream it was in the floor staff even took this properly keep it side. Room amenities are all 10out of 10. Rooms are very comfortable bed clean. About food I am not satisfied food taste and service also they need to improve. They bring food without cutlery. Waiters was girl and restaurant is not too busy usually.

Dmytro Ουκρανία

Great hotel, nice spa, tasty breakfast

Hebshi Σαουδική Αραβία

The room was very clean and comfortable . The staff was polite and kind;the location is very good if you have business.

Leo Ηνωμένο Βασίλειο

Perfect place, so worth the small upgrade in price from a hostel. The whole hotel is spotless and new, every small detail is taken care of. Great location, super comfortable beds, cheap home made food available, nice bathrooms. Staff are nice and helpful too.

Dastan Καζακστάν

Super clean, everything new, everything that you need is there, high ceiling and very spacious! Feeling like owning an apartment in the city

Fernando Κουβέιτ

I had a fantastic stay at Zhibek Zholy Guest House in Almaty! The room was impeccably clean, and its convenient location near malls and restaurants made exploring the city a breeze. The reception staff were incredibly helpful, ensuring I had everything I needed for a comfortable stay. Highly recommended!

Priyanka Κατάρ

The location was breathtaking the view of mountains and snow fall was extremely amazing. The staff are very polite as there were stair to reach the room I requested for help and they helped us with open arms. The reception will give you a card with her watsapp number so you have any questions you can text her .. breakfast was in house..we requested for deluxe room with sauna in the room the bathrooms were spacious and living room have massive sofa cum bed with bed sheets and extra towels stored in the closets . Room is equipped with heaters and A/C and bathrooms floors are heated aswel. Room service charge 5000 tengee ( I would suggest call for a taxi and go downstairs there are cafes next to medeu cable car station ) If you are checking out early eg. 6am ( there are not yandex taxi available at the location) WhatsApp the reception and book for a cab, but after 10am you can book for a yandex taxi for airport. They also have a qazaq traditional restaurant at the hotel for a qazaq food experience we tried one night before and it was amazing. The place offers hiking also shymbulak skiing resort. We stayed in city for 5days and also wanted to experience stay in mountains for 2nights believe me its bit pricey but the view heals your inner peace. I would 100% recommend this place.

Gargie Ινδία

Location Staff and Comfortable Beds

Anand Ηνωμένα Αραβικά Εμιράτα

We were nicely welcomed by Nuri, she is a great host! Room is warm and spacious, everything clean. Breakfast was great as well. Best stay in Almaty! Parking is also available up on request.