Broad Quay, Bristol, BS1 4BY, United Kingdom
#38 of 53 hotels in Bristol
Guests' ChoiceBased on 5653 hotel reviews
7.7Cleanliness
8.3
Comfort
8.4
Location
9.2
Facilities
7.7
Staff
8.4
Value for money
7.4
Free WiFi
8.0
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End of dialog contentReviewed: 26 March 2024
Margaret
United Kingdomquite expensive
view, large room, comfortable bed
Stayed in March 2024
Reviewed: 26 March 2024
Cerys
United KingdomLocation to The Bristol Beacon and restaurants.
Stayed in March 2024
Reviewed: 25 March 2024
Louise
United KingdomThe air con wouldn't work, so the room was a bit nippy. It was late when we got in so didn't bother anyone with it.
Great location for Bristol 02.
Stayed in March 2024
Reviewed: 25 March 2024
Vikki
United KingdomOn arrival the receptionist told us our room was bed and breakfast. When we went for breakfast we were told that was not the case. Only slightly annoying
It was a good location for our purpose
Stayed in March 2024
Reviewed: 25 March 2024
Ivetteharnett
GermanyI loved everything
Super location, walking distance to all tourists sites. We greatly enjoyed our stay. Very helpful at the front desk. Comfy beds and lovely toiletries, specially the lavender spray. Ultra clean.
Stayed in March 2024
Reviewed: 25 March 2024
Julia
United Kingdomslight confusion in reception where people that had come in later were dealt with before us
lovely hotel in great location. staff were friendly and helpful and I would like to give extra thanks for our upgrade and the special touches that were made, we really appreciated this
Stayed in March 2024
Reviewed: 25 March 2024
Justin
United KingdomJust the hot water didn’t work in the room
Close to where we wanted to go and only short walks to the bars and the centre
Stayed in March 2024
Reviewed: 24 March 2024
Paul
United KingdomLifts didnt stop on the floor when we called for it so we had to wait at least 5 minutes each time. Breakfast was only lukewarm.
Easy check in. Comfortable bed. Great central location
Stayed in March 2024
Reviewed: 23 March 2024
Amanda
United KingdomBedroom area could do with an update especially carpet and furniture. Bathroom looked newer and nice
Nice staff, excellent location. Lots of windows in room and good size
Stayed in March 2024
Reviewed: 22 March 2024
Nik
United KingdomWhile the parking is convenient, the underground car park (like so many these days) is quite cramped! I would also always prefer nicer coffee than sachets of instant Nescafé.
Room was spacious, well-appointed and comfortable. Staff were very helpful too. The location is excellent for most things you'd want to do or get to in the city centre.
Stayed in March 2024
Reviewed: 22 March 2024
Adrian
United KingdomCold water one morning
Great staff. Comfortable room. Good facilities.
Stayed in March 2024
Reviewed: 20 March 2024
Neil
United KingdomWe were informed we didn’t need to book a parking space, when we arrived we were asked if we had booked a space,none were available and we had to pay £26 to park elsewhere. When we arrived at our room a maintenance man was working on the aircon,it didn’t work the whole time we were in our room, our room was clearly not ready.
Clean Comfortable Location We were given a free upgrade
Stayed in March 2024
Reviewed: 19 March 2024
Nathan
United KingdomThe lighting was a little odd. In the main bedroom area there were various lamps but no ceiling lights. With all lamps on it was quite dim, nice atmosphere but not ideal when trying to do other things such as read. We have stayed in this hotel twice and while everything else is great. It’s clean, staff are great, location is perfect for exploring the city. On both occasions I have found the bed rather uncomfortable and not slept particularly well.
We didn’t have breakfast
Stayed in February 2024
Reviewed: 19 March 2024
Michael
Irelandroom too hot
Stayed in March 2024
Reviewed: 19 March 2024
Michael
United KingdomRoom was a little dated for the price. Was also very cold when we got in and took a while to heat it up.
Nice view, friendly staff. Located right in the centre
Stayed in February 2024
Reviewed: 18 March 2024
Jeremy
JerseyThe price of the breakfast if you didn't book was £17.95. Expensive!
Good size rooms. Great location.
Stayed in March 2024
Reviewed: 17 March 2024
Judith
United KingdomWe had a (locked) linking door to the room nextdoor. This offered very little sound proofing from the residents of that room.
Location Room was very well equipped
Stayed in March 2024
Reviewed: 14 March 2024
Claire
United KingdomGym very basic Breakfast was extremely poor our first day (the majority of the breakfast dishes, where empty, stale pastries)… It was much better day 2 - so maybe a change in staff. Reception staff not very engaged - came across quite rude
Location great & room very comfortable
Stayed in March 2024
Reviewed: 12 March 2024
Massimo
United KingdomMy partner mentioned that the air conditioning/heating was making a noise during the night and he woke up a few times.
The location is great and they got big rooms
Stayed in March 2024
Reviewed: 12 March 2024
Steven
Isle of ManThe front main door was “out of action” so we got lost on our first morning. And it was a long walk around to the front. This was an issue al weekend. I feel this could have been fixed pretty quick.
Room was good/ average. Location was perfect. Reception friendly
Stayed in March 2024
Reviewed: 12 March 2024
Steve
LatviaGood location, comfortable room
Stayed in March 2024
Reviewed: 11 March 2024
Karen
United KingdomBreakfast finished too early
Location fabulous
Stayed in March 2024
Reviewed: 10 March 2024
Tracey
United KingdomRooms need updating, coffee machine leaked everywhere, 1 tissue in box of tissues, no plug sockets by the bed, sat nav takes you into the bus lane be aware you have to drive another 15 minutes around to get to it if you drive towards the front.
Central to everything, nice inside the hotel. Nice balcony in the suite.friendly staff.
Stayed in March 2024
Reviewed: 10 March 2024
Angela
United KingdomBed wad not very comfy. One mattress soft other hard so a ridge in the middle not comfortable
Close to venue I was attending
Stayed in March 2024
Reviewed: 7 March 2024
Conrad
United KingdomWell at first when I went to my room I discovered that it had not been cleaned as yet and the bed was still unmade. Fortunately for me the person at reception was extremely apologetic and I was moved to a much larger room on a higher floor with a great view - so all good!
Great location and friendly staff! Breakfast was good and there was sufficient choice.
Stayed in February 2024
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