Prince Street, Bristol, BS1 4QF, United Kingdom
#15 of 53 hotels in Bristol
Guests' ChoiceBased on 4410 hotel reviews
8.3Cleanliness
9.0
Comfort
8.9
Location
9.5
Facilities
8.5
Staff
9.2
Value for money
8.0
Free WiFi
8.8
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End of dialog contentReviewed: 26 May 2024
Kelvin
United KingdomCarpet was quite dirty and furniture quite worn
Location and appearance of hotel when walking in
Stayed in May 2024
Reviewed: 20 May 2024
Edel
IrelandNoisy at night across river and can be heard until early hours
Great location, staff nice, breakfast choices great, clean
Stayed in May 2024
Reviewed: 19 May 2024
Vicky
United KingdomCould be noisy due to location near to bars
Lovely restaurant with piano playing and saxophone.
Stayed in May 2024
Reviewed: 19 May 2024
Tammiek
United KingdomThe bed is a little small but that's ok
Nicely decorated and comfortable. Great selection of teas, coffees and biscuits. Huge TV screen as well
Stayed in March 2024
Reviewed: 16 May 2024
Paul
United KingdomNot wheelchair friendly, steps to bar and breakfast
Location, room, staff
Stayed in April 2024
Reviewed: 15 May 2024
Soli
United KingdomPersonal touches from management. Comfortable room.
Stayed in May 2024
Reviewed: 14 May 2024
Khokhar
United Kingdomwas okay, host wasn't very organised gave us the wrong lockbox code 3 times window handle in one of the rooms was broken and there was an iron board by no iron to be found
Stayed in April 2024
Reviewed: 13 May 2024
Adam
United KingdomNo answer from room service or reception after ringing multiple times
Great location, great value for money
Stayed in May 2024
Reviewed: 12 May 2024
Gro
NorwayBreakfast room needs to be bigger.
Location is good, close to lots of restaurants and bars. Rooms ok, could use a bit of upgrade on things like carpets and walls, it’s all a bit worn down. Breakfast is good, but busy. Staff very friendly and helpful. All in all we are happy with our stay.
Stayed in May 2024
Reviewed: 9 May 2024
Andy
United KingdomBreakfast on a Sunday morning could be better organised. Whilst it's great to be able to turn up when you like, tables weren't available and one junior member of staff fighting a losing battle to explain that there would be a short wait to some very impatient guests.
Quality hotel really centrally located. Room was spacious and nice to have chocolate and bottled water etc.
Stayed in May 2024
Reviewed: 8 May 2024
Edward
United KingdomBreakfast wasn't great.
Great stay. Fantastic location and great facilities. Car park next door definately a bonus ( £16 day )
Stayed in May 2024
Reviewed: 7 May 2024
Noel
United KingdomNo water in room on arrival. Breakfast buffet was very average compared to cheaper hotels I have stayed at in Bristol. Toilet roll not replenished when room was cleaned.
Location was great. TV service was good. Bar area was nice.
Stayed in May 2024
Reviewed: 6 May 2024
Eleanor
United KingdomVery clean and welcoming.Professional feel.
Stayed in May 2024
Reviewed: 6 May 2024
Wendy
United Kingdomgin & tonic in the bar was a little pricey at £9.35
comfy bed. Helpful staff
Stayed in May 2024
Reviewed: 6 May 2024
Julie
United KingdomThe bathrooms are so small.( and a bit tired) We have stayed here a few times in various grade rooms and whilst the bedroom areas are lovely, spacious and comfortable, the bathrooms are just tiny.
Staff are lovely as is the lounge/bar area
Stayed in May 2024
Reviewed: 6 May 2024
Jonathan
United KingdomFriendly staff
Stayed in May 2024
Reviewed: 5 May 2024
Sue
United KingdomCooked breakfasts were overcooked.
Location excellent for our purpose. Continental breakfasts excellent.
Stayed in May 2024
Reviewed: 4 May 2024
Angeli
United KingdomI needed to request a room freshen up but this was done by a very pleasant member of staff. They told me would be sending me some information about staying at the hotel in future but I never received this.
I have disabilities and needed a walk in shower. I was not given this when I arrived but this was soon changed. I was not far from my family.
Stayed in April 2024
Reviewed: 3 May 2024
Lisa
United KingdomWould have been nice to of had a river view, but wasn’t a problem
Location, comfortable bed
Stayed in May 2024
Reviewed: 3 May 2024
Geoff
United KingdomMy only issue was the bed in room 607 was incredibly soft and sagged into the middle which did not make for a comfortable nights sleep, likewise all the pillows were too soft for my liking.
Hotel in general was very nice, comfortable with a good standard of cleanliness. Food and drink offering was very good and the staff on Reception and in the lounge very helpful and courteous.
Stayed in May 2024
Reviewed: 2 May 2024
Stephen
United KingdomHad I known how loud & noisy the canal area would be would have booked or asked for a different room .
Location was good, nice rooms could be updated, plenty of space
Stayed in April 2024
Reviewed: 1 May 2024
Daniel
United KingdomStain on blanket.
Staff we really welcoming on arrival. Room was upgraded, which had a great view across tge quay towards Clifton and had the most comfy big bed. Location is perfect too!
Stayed in May 2024
Reviewed: 1 May 2024
Christine
United KingdomNo view, very warm windows open meant lots of noise loud banging and gulls. Bathroom too small not sure how a large person would cope and the extraction did not work. Don't understand why there were only 2sachets of coffee for a 24hr period and 4 milks. Seemed a bit stingy
Room was comfortable and light.
Stayed in April 2024
Reviewed: 30 April 2024
Erica
United KingdomThe room had zero view , the bathroom was too small and could of been bigger as the main room was
The main room was lovely , and the staff were lovely and the breakfast
Stayed in April 2024
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