28 Portland Square, Bristol, BS2 8SA, United Kingdom
#5 of 52 hotels in Bristol
Guests' ChoiceBased on 188 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
8.8
Facilities
9.2
Staff
9.3
Value for money
8.5
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End of dialog contentReviewed: 6 May 2024
Ellen
United KingdomThis was the most comfortable nights sleep I’ve ever had in a hotel, it was silent all night and in the morning we still couldn’t hear any noise from outside. It has a later check out at 11am which we fully took advantage of.
Stayed in May 2024
Reviewed: 5 May 2024
Andrew
United KingdomNice conversion of an old building. I liked the finishing touches.
Stayed in May 2024
Reviewed: 25 April 2024
Richard
United KingdomOver priced. Food average, perhaps a little less than.
Lovely staff. Cool atmosphere.
Stayed in April 2024
Reviewed: 22 April 2024
Agne
United Kingdomthat on the site it says you can pay £12 for breakfast upon arrival, however you need t
very beautifully decorated
Stayed in April 2024
Reviewed: 12 April 2024
David
United KingdomNothing.
This is my favourite hotel in Bristol, and I have stayed at many in the past 12 months. Comfortable, cool, cosy, classy and generally (c)quality!
Stayed in March 2024
Reviewed: 5 March 2024
Samantha
United KingdomStaff, location, room and restaurant all amazing...would highly recommend to anyone visiting Bristol.
Stayed in March 2024
Reviewed: 1 January 2024
Sophie
United KingdomNothing :)
Hotel is beautiful. We stayed two nights for a friends wedding. The wedding reception in the basement was fantastic and looked amazing. The food was lovely and the rooms and comfortable and quiet.
Stayed in December 2023
Reviewed: 22 November 2023
Katy
United KingdomThe heating in the room didn’t work, so it was quite cold. The TV in the room poor reception.
Booked late in the afternoon after graduation, when we arrived the room was not ready just yet as we had booked very late. The staff were incredibly lovely and offered both myself and my partner a complimentary drink while we waited for our room. The staff were attentive and very friendly. We came down for dinner in the evening and had a really nice meal!
Stayed in November 2023
Reviewed: 8 November 2023
Julia
United KingdomI would have liked to be able to have been able to have fruit for breakfast and with more flexibility - for example ordering only one croissant rather than 2.
This is a wonderfully comfortable and stylish hotel with an incredibly nice feel about it. I really wanted to come back to it after a long day working. The staff are friendly and helpful. Definitely to be recommended.
Stayed in October 2023
Reviewed: 7 November 2023
Rebecca
United KingdomSlightly cold in the room but we booked last minute and room was turned around really quickly.
Rooms were really well appointed with safes, mini bar, hairdryer, slippers robes, adapters, bath and great brambles toiletries. Bar- restaurants also great. Child friendly but also great for a couples and friends. Great value for money. Staff were relaxed and welcoming.
Stayed in November 2023
Reviewed: 5 October 2023
Juliet
United KingdomOur major complaint was the price. Even our truly tiny "budget" room, barely larger than the bed itself, cost over 200GBP/night for two nights, not including breakfast. It's Bristol, not Hong Kong or NYC. To be clear, we weren't misled - they do provide square footage - we just didn't quite register, and having stayed, don't consider the cost justified.
Hotel was in a great location and interiors had been thoughtfully designed. Staff were very helpful, responsive and friendly. A la carte breakfast (not included) was very good. Provision of earplugs and chargers/adaptors in room was a nice touch.
Stayed in October 2023
Reviewed: 24 September 2023
Virginia
United KingdomBeen to a smaller room the first day and moved to this one on the second. Both lovely, cute and cosy. Comfortable bed. You get lots of sunlight during daytime.
Stayed in September 2023
Reviewed: 13 September 2023
Maria
Hong KongLoved the hotel rooms, space and facilities and the restaurant areas and vibe for coworking amazing
Stayed in September 2023
Reviewed: 21 June 2023
Maria
United KingdomVery nice room, with everything you would need for a night stay!
Stayed in June 2023
Reviewed: 13 June 2023
Nida
PakistanMy only complaint, which is minor, is the lack of healthy food options at least when I visited the restaurant, which was admittedly at an odd time (4 pm). All they had was a very unappetizing chicken sandwich on A LOT of bread and a selection of nuts. Salads would have been great, but the kitchen was also closed at this time.
Really cosy. stylish hotel with lots of little nice touches in the room. The staff was also very nice. Would happily stay again.
Stayed in June 2023
Reviewed: 3 June 2023
Elena
GermanyExcellent kitchen!!! ;-) And very courteous staff!
Stayed in June 2023
Reviewed: 13 April 2023
Paula
United KingdomThe loud guests on the stairs at night but that is to be expected I suppose. As I had work the following morning it was annoying.
The room was extremely lovely with great touches ( fresh milk, lovely products, radio, great tv, amazing shower, great coffee machine) and the Snog Bar was a treat in the morning for breakfast.
Stayed in March 2023
Reviewed: 13 April 2023
Kai
United KingdomThe price is a little high than usual.
The people were friendly, the rooms were cozy, clean and beautifully designed and decorated.
Stayed in March 2023
Reviewed: 13 April 2023
Sonsoles
United Kingdomroom size and decor
Stayed in April 2023
Reviewed: 15 March 2023
Beverley
United KingdomWe stayed 2 nights to celebrate my daughter’s 30th birthday and had booked dinner the first night. Unfortunately due to there being only one chef working we were told there would be a delay in taking our order and they could not tell us how long the food would take to arrive! In the end we ordered an Uber and went to the Ivy and had a great night but I expected better from this Hotel.
Rooms were beautiful, staff were friendly and helpful, breakfast tasty
Stayed in March 2023
Reviewed: 5 January 2023
Jose
United Kingdomthe service was on point
Stayed in January 2023
Reviewed: 2 December 2022
Sarah
United KingdomFrom the moment i arrived to the moment i left i couldnt have been made to feel more welcomed. The most beautiful room, amazing hosts and great food.
Stayed in November 2022
Reviewed: 23 November 2022
Alvise
United Kingdomit’s quirky elegance and informality in a elegant Georgian house and there attention to detail in the rooms design. Nice!
Stayed in November 2022
Reviewed: 11 November 2022
Nick
United Kingdomlight not working in shower
friendly, central reasonable price
Stayed in November 2022
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