I think we got unlucky with our room. It was inward facing , with no natural light coming into the room. You would need to turn the lights on for light which isn’t a nice environment in the morning or during the day. The window of the room faced the reception so when we had the curtains open we could see the receptionist and people checking in. We felt like we had very little privacy. This was a pity. There was sliding door to the bathroom which didn’t close fully and left a gap which added more to our feeling of exposure. I think we would have given a higher rating had we got a different room. There is also no indication in the booking that you would receive this room.

The staff were lovely. The location is biggest positive. The hotel itself is charming. The bed was very comfortable. The air con was perfect. Bathroom very modern.

Stayed in June 2024

Not a city for cars but thats not the fault of the hotel.

Staff were excellent. So helpful. Close to shops and restaurants..

Stayed in June 2024

The air conditioner barely worked. Fortunately, it wasn't too hot during our visit. Be aware that there is no elevator so if you have mobility problems that could be a problem.

The location of Hotel des Arts is perfect for exploring Toulouse. The room size was adequate . The room was clean and had an updated bathroom with walkin shower. The staff was welcoming and helpful.

Stayed in May 2024

Nothing. It was fine

Good location

Stayed in May 2024

No shower

Perfect location in heart of city centre

Stayed in May 2024

V difficult to find if using GPS in car due to works on metro . Many roads blocked etc . Phone reception for directions to hotel . Paying car park available . Better to book .

Central location .

Stayed in April 2024

Full of character and excellent location. Staff were very friendly and helpful.

Stayed in March 2024

Water heater takes a while to heat up and not water pressure by the 4th floor.

Good location and value. Staff was accomodating and friendly

Stayed in January 2024

Another great stay, we really enjoy staying here on our escapes to Toulouse, lovely room again.

Stayed in January 2024

Thé décor could do with a little sprucing up in places but our actual room was very good.

The staff were exceptionally friendly and helpful, giving us great recommendations for what to do and also always chatty and smiling. The location was good and close to cafes, shops and also a wonderful donut shop!!

Stayed in January 2024

Although very clean and well cared for during our stay, the room and hotel itself was looking a little tired. I do think the aftermath of Covid and businesses struggling to catch up lingers. It’s not a chic place maybe, but it was certainly friendly. Few issues with shower, but immediately attended to with concern. I would certainly feel safe there if travelling as a female alone. It was in a wonderful location and Toulouse has much to offer. I’d stay there again

The staff were amazing. They made the stay a delight. They enjoyed our attempts at French, found us excellent places to eat, suggested a day trip to their hometown which was outstanding and explained how easy navigating the transport system was. Never less than engaged and kind. Little home made breakfasts were a treat.

Stayed in November 2023

The sliding door to the bathroom did not close against the wall and the shower did not fit on the wall, you had to hold it. Small things, other than that nothing to complain about!

The location was perfect, not too far from the station and right in the centre of the city. The room was lovely, the bed was comfortable and the receptionist was very friendly and helpful..

Stayed in November 2023

Room could have been a bit bigger but lovely old building. Recommend ask for one at front of hotel,

Location was great, close to main square but also small square near by. Not too busy. Room nice & Staff we so friendly and helpful.

Stayed in October 2023

Not the usual hotel facilities and spaces but that goes with the old building.

A small hotel with a lot of character, in a great and very central location with very helpful and friendly staff. Nice room and very comfortable bed

Stayed in September 2023

Thought the breakfast was a little more expensive than we had paid at other Hotels but it was good and brought to our room so it's not a complaint.

Good location in the centre of Toulouse and we could walk from the railway station. Nice clean rooms and friendly staff on arrival. We were late but got there before 22.00. Yoann even apologized for his English which was good. Its us English that should be apologizing because our French is terrible. Would stay again if we are ever back that way

Stayed in October 2023

Nothing comes to mind

Very central location, near all touristic places, and full of bars and restaurants. Excellent home made breakfast, served in the room. Quiet room with AC, Italian shower. Even one parking space is available nearby...if your car is narrow enough.

Stayed in October 2023

we stayed in a lovely room which was light and airy the bathroom was fab

Stayed in October 2023

All good

The star was the exceptionally helpful man at reception who showed me to my room and gave very thorough recommendations as to places to eat. The hotel is in a small street perfectly situated a few minutes walk from the Place du Capitole, but the old building does mean that the rooms are not as spacious as they might be. A good continental breakfast is served in your room.

Stayed in October 2023

The rooms maybe need a bit of a refresh, and the air con was quite noisy.

The staff were incredibly friendly and helpful. The location is also really great, and it wasn’t expensive.

Stayed in October 2023

Very nice and cosy hotel in the heart of Toulouse; Staff extremely nice and helpful. Really recommended.

Stayed in September 2023

The hotel could do with a makeover. The room smelt a bit unclean. Breakfast was plentiful and tasty but it wasn’t ideal eating it at the bedroom dressing table. All in all though our stay was good.

Location and staff were great.

Stayed in September 2023

Noisy aircon

friendly staff, explained well

Stayed in September 2023

No dislikes.

Location and helpful staff. Good art work as well.

Stayed in September 2023

Very central in a beautiful part of the city.

Stayed in September 2023