1190 Rue Saint-Jean, G1R 1S6 Quebec City, Canada
#1 of 105 hotels in Quebec City
Guests' ChoiceBased on 525 hotel reviews
9.3Cleanliness
9.7
Comfort
9.6
Location
9.9
Facilities
9.4
Staff
9.8
Value for money
8.9
Free Wifi
9.0
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End of dialog contentReviewed: June 7, 2024
John
United States of AmericaNothing.
The hotel is located in the heart of Quebec's old city amid terrific restaurants. Rue St. Jean is the main street for experiencing the city. The hotel's staff was helpful, courteous and happy. The accommodations (room) was adequate for our needs with new or near new furnishings and bath fixtures. Coffee was available in the lounge 24/7 and underground parking only a block away ($). The hotel does not have a dining room but guests can have a basket delivered to the room each morning containing two fresh pastries, orange juice, yogurt, cheese stick and jam ($). "$"= moderate extra charge.
Stayed in June 2024
Reviewed: June 5, 2024
Louise
United States of AmericaCrepes were not on the menu.
We did not care for the breakfast menu. We had crepes locally.
Stayed in June 2024
Reviewed: May 29, 2024
William
United States of AmericaI’m completely satisfied!!
Clean , quiet and excellent location in Vieux Quebec. I would definitely stay again and recommend other visitors to do the same. The 2nd shift Receptionist, Perroit, was outstanding, polite and was most helpful in pointing out places of interest and restaurants. We were able to have fun conversations in French.
Stayed in May 2024
Reviewed: May 26, 2024
Nabil
United States of AmericaGreat location, welcoming staff, super clean, and good size rooms.
Stayed in May 2024
Reviewed: May 22, 2024
John
United States of AmericaLocation is great ! Hotel is very clean and rooms are comfortable. The property is decorated exquisitely with nice artwork throughout the building. The espresso/ coffee maker in the common area is fantastic and available all day. All the employees I had a interaction with were professional ,knowledgeable and friendly.
Stayed in May 2024
Reviewed: May 19, 2024
Alyson
United Kingdom.
Stayed in May 2024
Reviewed: May 17, 2024
Linda
United States of AmericaI loved everything.
The staff was phenomenally nice and helpful. The room was exceptionally clean and well designed. The hotel was well located in the old part of Quebec. You can walk to so many shops, cafes, pubs, museums, churches and the waterfront. I especially liked the lounge which people used for doing puzzles, playing games and having coffee. It gave the place a homey feeling.
Stayed in May 2024
Reviewed: May 13, 2024
Jon
United States of AmericaGreat location and nice room with a friendly staff
Stayed in May 2024
Reviewed: May 10, 2024
Maggie
Canadasize of the room, too small
location
Stayed in May 2024
Reviewed: March 17, 2024
Gina
United States of AmericaBreakfast is a bit expensive
Very cute well located hotel. Friendly staff and delicious croissants for breakfast that are delivered to the room every morning.
Stayed in February 2024
Reviewed: March 10, 2024
Jean
CanadaAll was to my liking.
Pierret, at the front desk has the perfect personality for the job. Upbeat and helpful. Room was small but very well designed. The breakfast basket (at extra charge) hanging on the door hook was a classy touch and a delicious way to start the day. Centrally located and easy walk to everything.
Stayed in March 2024
Reviewed: March 8, 2024
Roseanne
United States of AmericaNothing
Everything, the location, the room and especially the staff
Stayed in March 2024
Reviewed: February 23, 2024
Christopher
CanadaPlaces closing 10pm but restaurants near are great.
Hamper is a nice touch Location is perfect. Parking
Stayed in February 2024
Reviewed: February 21, 2024
Amy
United States of AmericaJust some feedback that the gym could use a few things-water, towels and something to clean the mats.
The hotel is absolutely adorable. Great location, love the rooms and the staff were amazing
Stayed in February 2024
Reviewed: February 19, 2024
Vicky
CanadaVERY AUTHENTIC BUT EXPENSIVE
Stayed in February 2024
Reviewed: February 19, 2024
Seok
United States of AmericaLocation, staff, and convenience.
Stayed in February 2024
Reviewed: February 15, 2024
Myrna
United States of AmericaThe shower was lacking on pressure, it was hard to get your hair rinsed properly. Pillows were not so great.
Loved the 24/7 coffee, it was honestly better than the coffee shops. Beds were great. We were on the back side of the hotel and it was so quiet. Only time we heard neighbors was after the big parade. The double queen room size was wonderful. Cafe's & restaurants were next door to within 5 min walk. The staff were all fantastic. Room was serviced everyday!
Stayed in February 2024
Reviewed: January 9, 2024
Clark
United States of AmericaGreat location, wonderful room and lounge and excellent staff.
Stayed in January 2024
Reviewed: December 28, 2023
Jorge
United States of AmericaCan't think of anything.It was an incredible experience.
We liked the location and two front desk employees Camille and Pierre.Both were very friendly.The coffee machine was a great touch. Basically, coffee on demand.The hotel was very clean. The heated tile floors are a huge plus. Overall, a sensational Christmas stay at this centrally located hotel.
Stayed in December 2023
Reviewed: December 17, 2023
Loumontano
United States of AmericaAmazing hotel in a great location, close to restaurants and attractions. The staff is amazing and super nice, making sure we had everything we needed. Will definitely stay here again next time we are in Quebec.
Stayed in December 2023
Reviewed: December 15, 2023
Michelle
United States of AmericaI really have nothing negative to say about the staff, facilities, the location it was perfect.
Everything was exceptional. The staff was amazing. The breakfast was very nice. The staff went out of their way to make our stay memorable and very stress free!
Stayed in December 2023
Reviewed: December 15, 2023
Michael
United States of AmericaGreat location. Professional and pleasant staff
Stayed in December 2023
Reviewed: December 14, 2023
Pam
CanadaCheck-in very straightforward. Staff was friendly and accommodating. Room was very clean with an excellent mattress and a nice combination of modern furniture and exposed old stonework. The staff was able to help us with suggestions for dinner, found a corkscrew for wine we had purchased as well as plates from their kitchens. There is a common area on the main level that is warm and cosy.
Stayed in December 2023
Reviewed: December 9, 2023
Linda
United States of AmericaThe hotel was located in the heart of Old Quebec.
Stayed in November 2023
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