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Reviews of Sooz Hotel Collection 4 stars

Avenida São Luis, 234, Sao Paulo, CEP 01046-000, Brazil

#41 of 794 hotels in Sao Paulo

Guests' Choice

Review score

Based on 172 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    8.8

  • Facilities

    9.2

  • Staff

    9.4

  • Value for money

    8.9

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 26 May 2024

    9.0
    Comfortable and very pleasant
    • Leisure trip
    • People with friends
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The neighborhood is a bit less safe but absolutely fine if you go with a taxi wherever you go

    Very comfortable room and very friendly staff. Breakfast was great, lots of options!

    Stayed in March 2024

  • Reviewed: 24 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The only thing I didn't like, when I was booking the room it was written city view room, but I got backyard room, and when I asked why I got this one, they told me city view rooms are over.

    Perfect location and perfect staff. They were so helpful when I applied them with some inquires. They helped me also to book a ticket to the theatre. Guys thanks a lot for the best service. Breakfast was also nice, with indoor and outdoor area.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Value for money
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Had some issues with room service that left me unsatisfied.

    Refurbished property - with modern fittings. Good sized room

    Stayed in May 2024

  • Reviewed: 22 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Free bottle water can be provided

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The doors don't seal shut so noise from the hallway is rather loud. Unfortunately, during our stay we did have obnoxious neighbours watching videos and talking loudly in the hallway close to midnight which did wake us up.

    Extremely welcoming staff. We were the first to have a pet in the hotel and the staff accommodated us and our dog with grace. The room was spacious and comfortable. Breakfast was filling and plentiful.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    The surrounding bars and other restaurants can be quite noisy for a good portion of the day, but they fade away after 10pm or so

    Wonderful facilities, extremely clean and of great quality. Lovely breakfast, with great variety to different tastes and of great quality

    Stayed in May 2024

  • Reviewed: 20 May 2024

    10
    All perfect and wonderful!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing to say!

    The location was fantastic, the staffs were all gorgeous. All perfect!

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Comfortable, practical hotel in Centro
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights

    Nothing - all good

    This is a modern hotel well located for the sights of Centro. My room was a good size, no frills but everything works well. Breakfast is the same. The reception staff were very helpful. Highly recommended for a comfortable, practical hotel in Centro.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Decent Stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    It's not a proper 4-star hotel (I got what I expected for this rate, but you need to be realistic), some parts are old and need renovation.

    Nice location, proximity to the metro station, big bed and good breakfast.

    Stayed in May 2024

  • Reviewed: 28 April 2024

    10
    Very good 9 out of 10
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    No fish or hashbrowns offered for breakfast.

    Ime strictly halaal so i skipped the meat at breakfast but there was more than fresh fruit.juices.cereals.variety of eggs nd breads nd pastries to satisfy any ones hunger.zilmar was very pleasant nd helpfull during breakfast.the rooms are very spacious nd beds and pillows very comfy.very nice shower in private bathroom and airconditionig worked well..all the staff at reception are very friendly and helpfull.lots of eating places nd convinience stores within 5 minutes walk from hotel.will definitely recommend to any one visiting sao paulo.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Location. No laundry service at the hotel.

    Great breakfast. Friendly staff. Comfortable beds.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    We loved our stay there!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Not the hotel’s fault but the location is not the best as it’s close to the city center and there’s a lot of noise, people drinking on the weekend, sketchy looking people etc. Also the noise insulation is not the best as the windows are quite old.

    Great modern hotel with very big and clean rooms and great breakfast.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    You can walk almost to every main attractions. Location was perfect. And the breakfast was amazing.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Very satisfied. Comfortable bed. Clean. Professional staff. Variety of Breakfast choices
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    We were unable to turn off one Light in room 405 so in order to charge our phones at night, that light had to stay on.

    Breakfast was superb. Lots of protein choices and fruit. The kitchen staff work really hard and are dedicated to excellence in display and comfort and professionalism. Front desk staff were most welcoming and helpful

    Stayed in April 2024

  • Reviewed: 4 April 2024

    9.0
    Modern hotel with spacious rooms
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    Wifi on the room was a bit slow.

    Modern hotel with spacious, clean rooms. Very nice breakfast. Most of the staff spoke good English and was very helpful.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    Super value for money.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Not the best location, so you need to take care.

    Great price. The breakfast was fantastic. Staff were helpful and courteous.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    10
    Great hotel, spacious room, friendly staff, would highly recommend!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    One of the best hotels we’ve stayed in São Paulo, lovely staff upon arrival, very helpful food recommendations. The room was really big, air conditioned, very clean and a really nice environment to stay in. The breakfast was tasty and room service/ snacks are available which is handy. Overall good experience, would highly recommend the hotel and would definitely stay here again!

    Stayed in March 2024

  • Reviewed: 1 April 2024

    9.0
    Nice and modern hotel in Sao Paulo
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The Wifi didn't work well on the 8th floor.

    The location of the hotel is perfect, walking distance to all touristic places. The zone is totally safe and you have many bars and restaurants near the hotel. The room was cozy and confortable, nice street view. The staff is very friendly and professional. Varied breakfast. Highly recommended.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 4 nights

    Staff can’t communicate well and location seems an LGBTQ+ haha 🤣

    Comfortable stay!

    Stayed in March 2024

  • Reviewed: 17 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    Most rooms are facing the boulevard in front and in our case, you could almost squeeze a finger through the "closed" window. If you're a light sleeper, bring ear plugs. Cleanliness could be improved.

    Breakfast was good, staff was nice and attentive. Hotel is located near most central Sao Paulo touristic objectives. Grocery stores, coffee shops and restaurants are in walking distance too.

    Stayed in February 2024

  • Reviewed: 9 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Clean and comfortable. Great breakfast selection. Friendly and helpful staff.

    Stayed in March 2024

  • Reviewed: 28 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Had a great stay at this hotel. Room was spacious and very comfortable. Bed was great! Gym facilities were nice as well and the breakfast was very good. Would recommend!

    Stayed in February 2024

  • Reviewed: 27 February 2024

    8.0
    3 nights in Sao Paulo
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Some issues with lights in the room (the issue was fixed by giving me another room). Quite a lot of noise from the road, luckily I'm a good sleeper. Not all of the reception staff spoke English, but we managed well with google translator.

    The hotel was clean, room spacious and modern. The bed was perfect with a firm mattress. Had some issues with lights in the room, got another room. The room having windows to the road are quite loud, I was still able to sleep. Location very convenient, close to public transportation.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    9.0
    Good choice for Sao Paulo
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Everything was fine

    Good location, reception staff who speaks great English and breakfast which was way above my expectations.

    Stayed in February 2024

Showing 1 – 25

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