431 - 439 Pitt Street, Sydney Central Business District, 2000 Sydney, Australia
#258 of 324 hotels in Sydney
Guests' ChoiceBased on 5241 hotel reviews
7.1Cleanliness
7.4
Comfort
7.5
Location
9.1
Facilities
7.1
Staff
8.2
Value for money
7.5
Free Wifi
5.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 8, 2024
Bridgit
New ZealandIt isn't very clean and very dated. Bed was hard as concrete. We wouldn't stay again
The location was great
Stayed in June 2024
Reviewed: June 7, 2024
Karen
AustraliaThe curtains were dirty, need a wash . The pillows where horrible but the rest of the room was clean.
Location was great
Stayed in June 2024
Reviewed: June 7, 2024
Kathleen
AustraliaThe wi fi didn’t work, the property didn’t have a defibrillator in case of emergencies, the staff couldn’t answer a lot of questions
It was convent to public transport and the meals were nice
Stayed in June 2024
Reviewed: June 6, 2024
Samantha
Australiathe shower curtain was mouldy.
Stayed in June 2024
Reviewed: June 6, 2024
Mananchaya
Thailandbut the fridge is broken, I got ice cream and it couldn’t work… it’s all melt
It’s clean, location is great! And nice staff.
Stayed in June 2024
Reviewed: June 4, 2024
Tracey
AustraliaNo bar or restaurant onsite! But plenty close by
Location was fabulous! Right across from capitol theatre and a 5 min walk to Martin square shopping
Stayed in June 2024
Reviewed: June 2, 2024
Michelle
AustraliaWe had lots of cockroaches in our room We got a complimentary bottle of wine which was fantastic but no wine glasses to drink with
We loved the location
Stayed in May 2024
Reviewed: June 1, 2024
Cameron
AustraliaCarpet in room feels dirty
Location and price
Stayed in May 2024
Reviewed: June 1, 2024
Jane
AustraliaRooms not spotless way too small
Not much
Stayed in March 2024
Reviewed: May 30, 2024
Lyn
AustraliaWe didn't dislike anything
Liked the central location and check out time. The reception staff were very friendly. We were able to get into our room earlier than the normal check in which was great
Stayed in May 2024
Reviewed: May 28, 2024
Sandra
AustraliaIt was very hard to regulate the shower. One minute scalding hot, the next freezing and no in between
All very satisfactory,bed comfortable, plenty of room, handy to everything especially the light rail, 10 mins walk from Central.Very happy with our stay there, and would stay again.
Stayed in May 2024
Reviewed: May 28, 2024
Jeanette
Australiaall was ok
easy to get to close public transportation
Stayed in May 2024
Reviewed: May 28, 2024
Lorraine
AustraliaThere were no negative thoughts. The only thing was one of my guests a Golf necklace hanging over the bed lamp. It was disappointing th see t we did not here from you to say it was found.
The sleeping arrangements exceeded all my expectations. Breakfast was nicely presented. If travelling by train again I would say here because of locality.
Stayed in May 2024
Reviewed: May 28, 2024
Bob
New ZealandThe location of the toilet in the bathroom must have been chosen by a very short architect! At 185cm tall it was impossible for me to sit normally on the toilet as my legs hit the wall in front of me. The toilet needed to be turned 90 degrees.
The central location. and proximity to light rail, trains and buses.
Stayed in May 2024
Reviewed: May 27, 2024
Dena
AustraliaIt’s was ok
Near the theatre, food close by, good value for money
Stayed in May 2024
Reviewed: May 26, 2024
Trish
New Zealandvery central around the corner a short walk was Light Rail also not far was the Markets which we walked to & Darling Harbour we loved the area being close to out Hotel
Stayed in May 2024
Reviewed: May 26, 2024
Mel
AustraliaRun down and poorly maintained. Looking shabby and uncared for.
Location!
Stayed in May 2024
Reviewed: May 25, 2024
Phanny
AustraliaThe window was facing the wall of the other hotel
Stayed in April 2024
Reviewed: May 19, 2024
Richard
AustraliaThe explanation of the parking costing could have been better described. I selected parking as one of my filters so I assumed parking was included in the total fee.
The room was a decent size with good sized beds
Stayed in May 2024
Reviewed: May 18, 2024
Hall
Australiathe room
the room we stayed in we knew when we open the room it was the same on we stayed in 3 times out of the 4 times as we look at the brick out of our window and was not happy as we came down from the bush and like to see a bit of Sydney
Stayed in May 2024
Reviewed: May 18, 2024
Moh
SingaporePoor empathy skills at reception and swimming pool not working and no alerts.Big sofa outside each elevator is in breach of Building Act as it hampers medical/fire evacuation/emergency exit.Too many tour groups and usually they crowd near entrance which hotel security should stop and request them to go to centre of lobby. Furthermore car-parking is very inconvenient though handle by third party World Centre two blocks away costing $40 per entry.
Location with many cafes.Housekeeping mostly from Nepal are hardworking and courteous.Shower's taps need to change as it suddenly can be very hot or very cold due to poor linearity turning.Bed is ok well-maintained.
Stayed in May 2024
Reviewed: May 13, 2024
Angela
AustraliaYou took a deposit of $100.00 when I checked in and don't return for 7 - 10 days. I should have that money back in my bank within 3 days allowing time for your inspection.
Stayed in May 2024
Reviewed: May 13, 2024
Jenny
AustraliaGreat place to stay especially catching a train near Central
Stayed in May 2024
Reviewed: May 13, 2024
Tim
AustraliaThe rooms were ok although one had no natural light as it was right up against another building so not really value for money. For visitors from central NSW, this was a little disappointing for a visit to the city. One room had a broken kettle with on/off switch hanging off. This is an easy fix and for the money, should have been rectified.
Great location for what we were doing (concert at Moore Park). Nice friendly staff. Clean and tidy rooms.
Stayed in May 2024
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