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  5. Reviews of Citymax Hotel Business Bay

Reviews of Citymax Hotel Business Bay 4 stars

Plot No. 3460148, Business Bay, Dubai, United Arab Emirates

#415 of 719 hotels in Dubai

Guests' Choice

Review score

Based on 5208 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    8.2

  • Facilities

    8.0

  • Staff

    8.3

  • Value for money

    8.0

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 22 May 2024

    8.0
    Cordial and cooperative staff, ambiance is good, cleanliness is good. Food to be improved
    • Business trip
    • Solo traveller
    • Double Room - includes 20% off Food & Beverage (excluding in-room dinning)
    • Stayed 10 nights

    Staff behavior, good one.

    The customer services of the hotel staff was the best. Breakfast was just ok. Ambiancce & cleanliness is good.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Pleasant ! Not disapointed! Hotel is well managed.
    • Leisure trip
    • Solo traveller
    • Twin Room - includes 20% off Food & Beverage (excluding in-room dinning)
    • Stayed 5 nights

    Overall very satisfied; except nose ofcourse.

    Brekfests very good;I like indian touch of food! Location bad as there is permanent ( 24 hours) noise from nearby highway and from construction site.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Double Room - includes 20% off Food & Beverage (excluding in-room dinning)
    • Stayed 2 nights
    • Submitted via mobile

    Value for money. Good location in Business Bay.

    Stayed in March 2024

  • Reviewed: 19 May 2024

    8.0
    Clean budget friendly good location
    • Business trip
    • Solo traveller
    • Double Room - includes 20% off Food & Beverage (excluding in-room dinning)
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in April 2024

  • Reviewed: 17 May 2024

    9.0
    .
    • Business trip
    • Group
    • Double Room - includes 20% off Food & Beverage (excluding in-room dinning)
    • Stayed 19 nights
    • Submitted via mobile

    .

    .

    Stayed in April 2024

  • Reviewed: 15 May 2024

    7.0
    Great value
    • Leisure trip
    • Couple
    • Double Room - includes 20% off Food & Beverage (excluding in-room dinning)
    • Stayed 6 nights
    • Submitted via mobile

    Cleaning of room usually results in insufficient towels! Had to call receptionist every day but was then sorted

    Excellent value

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Relaxing, stress free and enjoyable.
    • Leisure trip
    • Solo traveller
    • Executive Double Room - includes 20% off Food & Beverage (excluding in-room dinning)
    • Stayed 4 nights

    Booking taxis online could be better with more assistance from the hotel. Better checks of the tables and floor in the breakfast area should be carried out, so that mess from previous patrons are cleared properly.

    I loved the peace and quiet of the hotel. A bonus was the easily accessible eateries/ restaurants in the same building which offered a variety in food and cuisines. These also prevented unnecessary travelling, therefore, the need for transportation was eliminated. Breakfast options were varied and fulfilling.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    7.0
    Good value for money
    • Leisure trip
    • Couple
    • Double Room - includes 20% off Food & Beverage (excluding in-room dinning)
    • Stayed 7 nights

    Cleanness of the room. The attention to detail was lacking, (we have photos).

    Breakfast was very good value for money

    Stayed in May 2024

  • Reviewed: 10 May 2024

    7.0
    In terms of comfort it was good. But the front desk staff’s attitude fell way short of my expectations
    • Leisure trip
    • Solo traveller
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    The staff, especially the reception staff, was very transactional and unfriendly. On the day I checked in I inquired about restaurants and cafes nearby as well as about the possibility of walking down to the nearby cafes. I was discouraged to do so and was given the impression that there is “nothing” nearby and my only option was to eat in the hotels cafeteria. This however is not true as there are options within a walkable distance , about 20-25 mins from the hotel. Also, if one has the time , fitness and enthusiasm , one can also walk to the dubai mall after 4:30 pm and it’s quite a pleasant 30 min walk. The hotel staff should be a bit more empathetic and patient with guests . Also, they must give options of nearby cafes and restaurants in the business bay area instead of trying to sell their food in their own cafe and restaurant which is boring and limited.

    Property location was good. There were several cafes and supermarkets nearby . Also with some time in hand and after 4:30 pm in the evening one can easily walk down to the Dubai mall as well .

    Stayed in April 2024

  • Reviewed: 9 May 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double Room - includes 20% off Food & Beverage (excluding in-room dinning)
    • Stayed 3 nights
    • Submitted via mobile

    Great value for money Wide choice for breakfast i loved

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    It was great! Everythung was great!
    • Leisure trip
    • Couple
    • Double Room - includes 20% off Food & Beverage (excluding in-room dinning)
    • Stayed 7 nights
    • Submitted via mobile

    Nothing!

    I really like the view and the staff!

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room - includes 20% off Food & Beverage (excluding in-room dinning)
    • Stayed 6 nights

    Good hotel that is between the Marina and the World trade centre.

    Stayed in February 2024

  • Reviewed: 6 May 2024

    8.0
    Comfortable
    • Leisure trip
    • Couple
    • Double Room - includes 20% off Food & Beverage (excluding in-room dinning)
    • Stayed 1 night
    • Submitted via mobile

    Location

    Clean

    Stayed in May 2024

  • Reviewed: 2 May 2024

    9.0
    Very nice uptill to see the cleaning staff using same cloth to coffee cups and toiltes comode.
    • Business trip
    • Solo traveller
    • Double Room - includes 20% off Food & Beverage (excluding in-room dinning)
    • Stayed 3 nights

    This is the worst thing I have ever seen in my life. How the housekeeping boy is cleaning coffee cups and coffee bar with the same cloth as he is cleaning the toilet commode and wash basin. That sounds incredibly unsanitary and alarming. Maintaining proper hygiene standards is essential, especially in environments where food and beverages are prepared and consumed. Using the same cloth for cleaning both the coffee area and the toilet facilities poses a significant risk of cross-contamination and can lead to serious health hazards for customers. It's crucial to address this issue immediately to ensure the safety and well-being of everyone involved. If possible, bringing this to the attention of the management or relevant authorities can help rectify the situation and prevent such practices from continuing.

    It's great to hear that the location is pleasant and that the staff are friendly! Friendly and welcoming staff can truly enhance the overall experience, making customers feel valued and comfortable. It's also wonderful to have a nice setting to enjoy. Hopefully, any concerns about hygiene practices can be addressed swiftly so that you can fully enjoy your experience there. If there's anything else you'd like to share or discuss, feel free to let me know!

    Stayed in April 2024

  • Reviewed: 2 May 2024

    8.0
    Good
    • Business trip
    • Solo traveller
    • Twin Room - includes 20% off Food & Beverage (excluding in-room dinning)
    • Stayed 2 nights

    The location was too inside if coming from local transport.

    Comfort

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room - includes 20% off Food & Beverage (excluding in-room dinning)
    • Stayed 3 nights
    • Submitted via mobile

    Everything was fine and clean

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Great value hotel.
    • Business trip
    • Solo traveller
    • Double Room - includes 20% off Food & Beverage (excluding in-room dinning)
    • Stayed 3 nights
    • Submitted via mobile

    Couldn't get through to them on the internal phone one day. But was resolved the following day.

    The hotel, for the price is unbeatable.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room - includes 20% off Food & Beverage (excluding in-room dinning)
    • Stayed 2 nights
    • Submitted via mobile

    pool water was cold

    location and the bar

    Stayed in April 2024

  • Reviewed: 10 April 2024

    7.0
    It’s was good place
    • Leisure trip
    • Couple
    • Double Room - includes 20% off Food & Beverage (excluding in-room dinning)
    • Stayed 2 nights
    • Submitted via mobile

    All good

    All good

    Stayed in March 2024

  • Reviewed: 9 April 2024

    7.0
    it was nice and will definitely book again
    • Leisure trip
    • Couple
    • Double Room - includes 20% off Food & Beverage (excluding in-room dinning)
    • Stayed 1 night
    • Submitted via mobile

    none

    Food & room service are so accomodating

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Trouble-free
    • Business trip
    • Solo traveller
    • Double Room - includes 20% off Food & Beverage (excluding in-room dinning)
    • Stayed 2 nights

    Excellent value Very clean Great staff

    Stayed in April 2024

  • Reviewed: 29 March 2024

    8.0
    Good Business Hotel and value for money in Business Bay area
    • Business trip
    • Solo traveller
    • Executive Double Room - includes 20% off Food & Beverage (excluding in-room dinning)
    • Stayed 1 night

    Great location, Comfortable room and bed Good hotel amenities - enjoyed the gym Great breakfast.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room - includes 20% off Food & Beverage (excluding in-room dinning)
    • Stayed 1 night
    • Submitted via mobile

    The reception was very fast and very good gay

    Stayed in March 2024

  • Reviewed: 22 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room - includes 20% off Food & Beverage (excluding in-room dinning)
    • Stayed 1 night
    • Submitted via mobile

    Its not suitable for families, Unfortunately.. won't be coming back to this place. You can hear everything that is happening in the next room. Very uncomfortable.. A lot of adult action that is not suitable for children and families.

    Location and good service

    Stayed in January 2024

Showing 1 – 25

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