Omar Bin Al Khattab Street,next to Al Ghurair Centre P.O, Dubai, United Arab Emirates
#337 of 717 hotels in Dubai
Guests' ChoiceBased on 4920 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.5
Facilities
8.3
Staff
8.4
Value for money
7.9
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 17, 2024
Mohamed
MaldivesNone
Was near shopping and restaurants. Just above a Mall. Since transport was restricted, due to flooding, this was a necessity! The Staff, particularly Wasim was very helpful and provided a solution for all our requests, at a challenging time.
Stayed in April 2024
Reviewed: May 16, 2024
Memon
ZambiaWasn’t happy with the pillows and the toilet wash should have been on the right hand side
Breakfast and the room and location
Stayed in May 2024
Reviewed: May 11, 2024
Mohammad
PakistanBreakfast had very few options even simple boiled egg was not available
Location was good
Stayed in May 2024
Reviewed: May 8, 2024
Ibtisam
United Arab EmiratesQuite and clean place Staff were all cooperative and kind, especially reception staff ( La our) .
Stayed in May 2024
Reviewed: May 6, 2024
Nasseema
MauritiusMore non-veg options at breakfast would be great. Pressure was weak in the shower, took ages to bathe.
Room was spacious, bed was comfortable. Staff at reception/concierge were courteous and helpful. Hotel atmosphere was great. Fast lifts. Appreciated the welcome birthday cake for our son. Thank you Swissotel.
Stayed in April 2024
Reviewed: May 6, 2024
Rima
United KingdomWhen ordering or asking for something takes a long time arriving with numerous calling
Reception very good service
Stayed in May 2024
Reviewed: April 30, 2024
Sajad
IranThe location was so good
Stayed in February 2024
Reviewed: April 30, 2024
Sajad
IranThe location was so good
Stayed in February 2024
Reviewed: April 28, 2024
Mohammad
Iranthe entertainment facilities, room facilities and ...
the location was nine
Stayed in February 2024
Reviewed: April 27, 2024
Magawa
TanzaniaBreakfast is okay but allocation of facilities needs to be more ellaborative
Stayed in April 2024
Reviewed: April 27, 2024
April
United States of AmericaMinor: a little confusion with the correct elevator to use the first time; ended up on ground floor with exit doors that will not open, thus had to find the right elevator to use. Otherwise, quickly learned from minor mishap.
▪︎ Views from 14th floor ▪︎ Clean, spacious, and comfortable room ▪︎ Easy check-out process and the staff that did my check-out was nice. ▪︎ Location: close to DBX airport; access to a mall next to it was convenient; Store at lobby was nice too and found some stuff to buy; Many eateries, other stores, night market, close by as well.
Stayed in April 2024
Reviewed: April 22, 2024
Guy
PortugalOutdated carpets, sheets too hard, strong smell of smoking everywhere
Good hotel, good service
Stayed in April 2024
Reviewed: April 22, 2024
Nick
GreeceBreakfast was good
Stayed in April 2024
Reviewed: April 19, 2024
Shafii
PakistanThis review is hidden because it doesn't meet our guidelines.
Reviewed: April 18, 2024
Maleeha
PakistanNothing
Its my 4th stay here and always great
Stayed in April 2024
Reviewed: April 14, 2024
Bambokela
United Arab EmiratesThe menu was limited, and the price has gone through the roof.
The room was spacious and very tidy.
Stayed in April 2024
Reviewed: April 13, 2024
Analyn
United Arab EmiratesPool area was.not big.enough..
Room was perfect- very clean and very comfortable. Poor swimming area hence my little girll ended up using the tub in the room, which was big enough for her. Breakfast was below my expectations for such a 5 star hotel.
Stayed in April 2024
Reviewed: April 13, 2024
Mario
United Arab EmiratesThats good and lots of option
Stayed in April 2024
Reviewed: April 12, 2024
Pravin
Saudi ArabiaBreakfast
Friendly staff
Stayed in April 2024
Reviewed: April 12, 2024
Mohamed
United Arab EmiratesNA
NA
Stayed in March 2024
Reviewed: April 11, 2024
Yousuf
OmanNothing
Best location Well connected with many outlets
Stayed in April 2024
Reviewed: April 11, 2024
Maridel
United Arab EmiratesThe Hotel staff are responsive and attentive to the request! Prior check in, I received a message from Eduardo (Manager) asking if there’s specific celebration however none, we basically just wanted to commend our daughter for doing good at school hence, we decided to have a night of staycation. I requested if they can pull up a little something for my daughter and Tadaaa!! They gave a cake with note “Good Job Ava” my daughter was really surprised she thought she’s behaving so well that the hotel was aware of and hence the cake! Hehe! This may sound a small thing, but you know in life - it’s the little thing! Thank you specially to the reservation Dept. for a sweet gesture. We really appreciate it! Keep up the good work!
Stayed in April 2024
Reviewed: April 8, 2024
Mahesh
Sri LankaThe Hotel being a 5 star rated needs a complete refurbishment as the flooring & general ambience looks old in comparison to the new 5 star Hotels
The Room was tidy and clean, but only lacked in the quantity of Tea, Coffee mate and Water, which on request was provided lavishly. Location excellent - Since the hotel is housed in the Al-Ghurair Mall and the Carrerfor Mall - Dining, Banking, Shopping
Stayed in April 2024
Reviewed: April 7, 2024
Auch
GhanaCheck out delays, especially when you have luggages.
Spa treatment was expectional.
Stayed in March 2024
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