Please present the credit card used to make this reservation upon check-in at the hotel. If you are booking on someone else’s behalf, please contact the hotel directly to arrange for third party billing.

Kindly note that children birth certificates needs to be presented at the check-in for children accompanying their parents in family rooms only with maximum two children, children supplements are not calculated in the room rate and should be paid directly at the hotel.

Royal Suites are located on ground floor, Executive suites are located on 1st floor and Junior Suites are located at the 2nd floor.

Please note that as per Egyptian Law, all foreign guests must pay in foreign currency.

Please note that a smart casual dress code is required at all of the hotel and restaurants.

Please note that swimming in the pool and in the sea is only permitted in adequate Bathing suit. Swimming in loose, cotton clothing is also not permitted.

Lodges at extra charges and moving sun beds to shore line is not allowed.

Electric scooters and bikes are not permitted within Almaza Bay hotels premises.

For Refundable bookings, Payment Gate-Way link will be send via email to process one night payment. For Non-Refundable bookings, Payment Gate-Way link will be sent via email to process full payment.

When booking more than 5 rooms, different policies and additional supplements may apply

When booking ground floor rooms, additional charges will apply. Subject to hotel availability.

Els clients han de presentar un document d’identitat amb fotografia i una targeta de crèdit durant el registre d’entrada. Les peticions especials són segons disponibilitat i poden comportar suplements.

Cal que informeu Jaz Crystal, Almaza Bay de la vostra hora d’arribada amb antelació. Podeu fer servir l'apartat de Peticions especials en fer la reserva o posar-vos en contacte amb l'allotjament directament mitjançant les dades de contacte que apareixen a la confirmació.

Cal fer el pagament abans de l'arribada amb transferència bancària. L'allotjament es posarà en contacte amb tu després de fer la reserva i et donarà més informació.