Al Bhajah Hotel is located in the heart of Seeb Commercial District and the souk. Seeb International Airport and Exhibition Centre are 15 minutes drive away from the hotel
The hotel is close to the S...
Simon
Australia
Overall, the hotel was just ok. Nothing special.. The hotel restaurant was fine.
Located in Seeb, Albayrahaa Hotel offers a shared lounge. Built in 2014, the property is within 18 km of The Wave Muscat. The accommodation provides free WiFi.
ROSSEL
Oman
Staffs are very helpful and friendly. Location is easy to find.
Set in Seeb, 18 km from Oman Intl Exhibition Center, Boulevard Hotel Oman offers accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden.
With its modern design mixed with authentic Omani culture in an alcohol-free environment, the hotel provides 161 hotel rooms and 45 luxury hotel apartments.
Situated within 34 km of Oman Convention and Exhibition Centre and 41 km of Sultan Qaboos Grand Mosque, Summit Hotel Suites - القمة للأجنحة الفندقيه offers rooms in Seeb.
Located in Ma‘ābīlah, 26 km from Oman Intl Exhibition Center, Grand Mirage Hotel provides accommodation with a fitness centre, free private parking, a terrace and a restaurant.
Naji Al Wahaibi
Oman
Not having friendly staff , very bad behavior and attitudes.
Dear [Hotel Management],
I am writing to provide feedback on my recent stay at your hotel. Unfortunately, my experience was far from satisfactory due to several issues related to the behavior and attitudes of the staff.
From the moment I arrived, I found the staff to be unfriendly and unwelcoming. There were multiple instances where I felt that my concerns and requests were dismissed or handled with a lack of professionalism and courtesy. Specific issues included:
Unhelpful Reception Staff: When I checked in, the receptionist was curt and seemed uninterested in assisting me. Simple questions about the hotel amenities were met with vague answers and a visible lack of enthusiasm.
Poor Attitude of Service Staff: During my stay, I encountered service staff who displayed very bad behavior. On one occasion, a request for additional toiletries was met with an annoyed response, as if I were imposing on their time.
Lack of Basic Courtesies: I also observed that the staff did not engage in basic courtesies, such as greeting guests with a smile or offering assistance without being prompted. This created an overall atmosphere of indifference that was quite off-putting.
The unfriendly demeanor and negative attitudes significantly impacted my stay and left me feeling uncomfortable and unwelcome. I believe that hospitality should be the cornerstone of any hotel experience, and the behavior I encountered was in stark contrast to this expectation.
I hope that you will take this feedback seriously and address these issues with your team. Improving staff training on customer service and ensuring that all guests are treated with respect and kindness can greatly enhance the overall experience for future visitors.
Thank you for your attention to this matter. I look forward to seeing improvements should I choose to stay at your hotel again in the future.
Sincerely,
Naji
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