Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Louisiana hotel reviews
  4. New Orleans hotel reviews
  5. Reviews of Sonesta ES Suites New Orleans Convention Center

Reviews of Sonesta ES Suites New Orleans Convention Center This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

345 Saint Joseph Street, Arts - Warehouse District, New Orleans, LA 70130, United States of America

#98 of 168 hotels in New Orleans

Guests' Choice

Review Score

Based on 1320 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.6

  • Facilities

    8.3

  • Staff

    8.6

  • Value for money

    8.1

  • Free Wifi

    8.4

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 76 - 100

  • Reviewed: January 11, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Studio Suite Queen
    • Stayed 5 nights
    • Submitted from a mobile device

    Horrible wifi

    Stayed in December 2023

  • Reviewed: January 10, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio Suite Queen with Tub - Mobility Accessible
    • Stayed 2 nights

    slept on fold out couch - needed more and thicker blankets

    Stayed in December 2023

  • Reviewed: January 10, 2024

    8.0
    For me, the hotel was useful since it was close to the pickup spot for the swamp tour that I went on
    • Business trip
    • Solo traveler
    • One Bedroom Suite Queen
    • Stayed 1 night

    The electronic key did not work for the first room that they gave me, so they switched my room.

    The person in charge of the breakfast was very helpful. I was not able to stay for the breakfast since I was leaving to go on a swamp tour, but the person gave me a ziplock bag with cream cheese and another bag to take some bagels.

    Stayed in January 2024

  • Reviewed: January 9, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Studio Suite Queen
    • Stayed 7 nights

    Breakfast was very basic, and only served on plastic dishes. Felt wasteful, and was not a good breakfast experience.

    Great room, nice stay, friendly staff. Gym had everything I needed. Close to the conference center.

    Stayed in December 2023

  • Reviewed: January 4, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio Suite Queen
    • Stayed 8 nights
    • Submitted from a mobile device

    Bed a little uncomfortable. But bearable. I guess depending on how firm you like a bed. Bed was very firm Shower had very good water pressure. Maybe too good. I’m not used to it. It kind of hurt. The breakfast was served by incredible people but sub par considering so many good restaurants but it’s a free hotel breakfast. So that’s what you kind of expect.

    It’s a 3 star property. It’s exactly what you will get. The rooms are great size. The staff was great. Having it located where is was was nice. I little far from the French Quarter but you can catch a trolly there or Uber not that bad plenty of food near by and close to the WW2 museum The staff was all great. I can’t say enough how well they treated us

    Stayed in December 2023

  • Reviewed: January 3, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio Suite Queen
    • Stayed 3 nights

    The shower was not adjusting for the water jets, so the jets came out very strong. The breakfast room was always full, so there was no place to sit. One day we had breakfast at the hotel's reception, and on the last day, we went very early and could find a table to sit.

    The room is big, spacious and comfortable. The location of the hotel is good, not too far from French Quarter. The options for breakfast were good.

    Stayed in December 2023

  • Reviewed: January 2, 2024

    8.0
    Great vale for money. Spacious rooms and good location
    • Leisure trip
    • Couple
    • Studio Suite Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast could be better in terms of quality

    Nice installations. Spacious room and common areas. Good location to go to the downtown by walking in 15min. Free pop-corns in the main lobby! Great idea

    Stayed in December 2023

  • Reviewed: December 31, 2023

    9.0
    Christmas in NOLA
    • Leisure trip
    • Family with young children
    • Studio Suite Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    The sofa bed needs a new mattress and more pillows.

    The room was great for a family and love the balcony. The staff and breakfast was wonderful. Best stay ever!

    Stayed in December 2023

  • Reviewed: December 31, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Studio Suite Queen
    • Stayed 1 night
    • Submitted from a mobile device

    The bed could be bigger. No parking space but we found a parking lot close to hotel for $20 a night. Hotel also provides valet parking but a bit expensive.

    Everything was to our expectations. Nice kitchen with enough appliances to cook a nice dinner.

    Stayed in December 2023

  • Reviewed: December 29, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Studio Suite Queen
    • Stayed 3 nights

    Breakfast was quite mediocre. Some lights in the room were not working.

    Spacious room, very close to WWII museum

    Stayed in December 2023

  • Reviewed: December 29, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio Suite Queen
    • Stayed 4 nights
    • Submitted from a mobile device

    the bed was not comfortable at all. Me and my partner both had problems with sleeping on the bed. Location was not so safe at nights too.

    The breakfast was really good, the room was nice and had an equipped kitchenette.

    Stayed in December 2023

  • Reviewed: December 29, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio Suite Queen
    • Stayed 5 nights
    • Submitted from a mobile device

    ?

    Great

    Stayed in December 2023

  • Reviewed: December 28, 2023

    9.0
    Absolutely perfect!
    • Leisure trip
    • Couple
    • Studio Suite Queen
    • Stayed 2 nights

    N/A

    I was happily surprised to receive a free room upgrade and my room was so spacious and clean. I was very comfortable and appreciated the gesture!

    Stayed in December 2023

  • Reviewed: December 27, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Studio Suite Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    Actually nothing

    Very clean and helpful staff.

    Stayed in December 2023

  • Reviewed: December 20, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • One-Bedroom Suite Queen Roll-In Shower - Mobility Accessible
    • Stayed 7 nights

    Nice place for a short stay! Close to the convention center and safe. Good feeling as stay at home.

    Stayed in December 2023

  • Reviewed: December 20, 2023

    7.0
    Very basic stay
    • Business trip
    • Couple
    • Studio Suite Queen
    • Stayed 7 nights
    • Submitted from a mobile device

    The staff doesn’t know how to issue invoices for company/university. They ask us to contact booking. The breakfast wasn’t very good. The cupcakes were full of preservatives. The only good thing was the yoghurt which went out of stock real fast.

    I liked the location. We received a very unclean room in the beginning . After informing them a couple a times, they moved us to another room which was better. So that was good. Still, the new room had carpet stains and the stove was broken. This can be scary because we were afraid they would claim that we did it and keep back the deposit which they didn’t. So that was a relief.

    Stayed in December 2023

  • Reviewed: December 18, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Studio Suite Queen
    • Stayed 8 nights

    I felt an air is a bit dusty in my room (1F). A quilt is a bit thin. It would be better if I can dry a shower room without turning on light.

    Large and cozy room with a wide desk, sofa, table, nice kitchen, beds, TVs, convenient power sources, ceiling fans. Common area is also large, cozy, and safe, and filled with plenty of plants. All of staffs are gentle and helpful. Quite a nice place. <10 min on foot from the convention center. Most equipments are 24 hours available. You can also check out to get to MSY airport even in 4:00 am. Safe and reasonable laundry room (4$ for washing + 4$ for drying).

    Stayed in December 2023

  • Reviewed: December 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Studio Suite Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    I was expecting a room but I got a nice one bedroom apartment with two big tvs, a fully equipped kitchen overlooking the pool and courtyard. It was walking distance from the airport bus and close to the convention center. However, it was a bit far from the French Quarter and the good jazz bars. I was also surprised at how good the breakfast was.

    Stayed in December 2023

  • Reviewed: December 12, 2023

    8.0
    Great location, great staff, good value.
    • Leisure trip
    • Family with young children
    • Studio Suite Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    A couple minor items needed fixing. Breakfast variety could have been a bit better.

    Great staff and location

    Stayed in December 2023

  • Reviewed: December 11, 2023

    9.0
    Will was great with my accommodations. Staff and security team was very courteous. The staff have a great attitude and t
    • Family with young children
    • Studio Suite Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    The drop off are is small, but it’s an old building that was changed to a hotel. Great history

    Very close to places. Walking distance to everything. Great neighborhood, and patio was awesome.

    Stayed in December 2023

  • Reviewed: December 10, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Studio Suite Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    The water spraying from the shower head hurt the skin with the water pressure. Had to disassemble it. Also the bed was only queen size

    Location, 5 minutes walk from WWII museum, breakfast, room size and the rotating TV.

    Stayed in December 2023

  • Reviewed: December 7, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio Suite Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Property doesn’t have parking lot connected to hotel. Have to pay for valet from hotel. For the price of rooms valet should be a curtesy

    Stayed in December 2023

  • Reviewed: December 5, 2023

    8.0
    Great value for money! I could come back again!
    • Business trip
    • Solo traveler
    • Studio Suite Queen
    • Stayed 5 nights

    There was oats porridge available for the breakfast. Otherwise the breakfast was very plain. Maybe I should have expected that but didn't notice. The car parking was a pain. The valet service was available but I would value proper car parking option in a hotel.

    Location was great next to convention center. The room was nice and especially if I had travelled with my family this would have been practical with full kitchen and everything in place. I like also the breakfast: there was oats porridge available every morning and it was really well made. Room worked well and the bed was comfortable.

    Stayed in December 2023

  • Reviewed: December 4, 2023

    9.0
    We will definitely return to this facility upon my next visit.
    • Family with young children
    • One Bedroom Suite Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    There were some people playing music and loud talking until after 3am in rooms and in the courtyard. That was very aggravating. Maybe having a security guard making rounds on the weekends would be beneficial to assure that disturbances like that are minimized. We can appreciate having a good time in New Orleans however the surrounding patrons should not have to suffer and deal with that inconvenience during those late hours and missing sleep

    The location was ideal for the city.

    Stayed in December 2023

  • Reviewed: December 2, 2023

    8.0
    Only problem I had was that they broke in my truck overnight that was parked on the corner of the hotel🤬
    • Leisure trip
    • Family with young children
    • One Bedroom Suite Two Doubles
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t have any dislikes about the property

    The property was cool

    Stayed in November 2023

Showing 76 - 100

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: