Queens Drive, Wakefield, WF5 9BE, United Kingdom
#7 of 12 hotels in Wakefield
Guests' ChoiceBased on 1304 hotel reviews
7.7Cleanliness
8.1
Comfort
8.1
Location
8.4
Facilities
7.9
Staff
8.7
Value for money
7.8
Free WiFi
8.5
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End of dialog contentReviewed: 29 April 2024
Paulette
United KingdomThe noise from the road. A bag of rubbish left outside the room. Someone should have checked and found the rubbish bag before we entered the room- poor housekeeping checks.
Conveniently located. Friendly staff. Comfortable and well equipped room.
Stayed in April 2024
Reviewed: 28 April 2024
Kathleen
United KingdomGreat rooms at Great price. Clean and Modern rooms and the price included an excellent buffet brekki. Staff cheerful and helpful especially as we were in the area for a family funeral
Stayed in April 2024
Reviewed: 27 April 2024
Shahzad
United KingdomThe room stank a little but it wasn’t overbearing. The smell was from the toilet and that was before we used it.
Really clean rooms, bathroom spotless. The staff were super friendly, can’t really fault them.
Stayed in April 2024
Reviewed: 23 April 2024
Michael
United KingdomNothing
Excellent breakfast
Stayed in March 2024
Reviewed: 22 April 2024
Mandy
United KingdomLocation
Breakfast was good on Sunday morning. However on Monday morning there were no pastries, cold meats or muffins available. This was vert disappointing 😞
Stayed in April 2024
Reviewed: 22 April 2024
Graham
United KingdomRoom was very clean and comfortable and the staff were pleasant and welcoming. Overall a lovely couple of nights stay.
Stayed in April 2024
Reviewed: 21 April 2024
Pam
United KingdomOld building not bad inside. No electric car charges although could see these were being inatalled
Good location
Stayed in April 2024
Reviewed: 18 April 2024
Gary
New ZealandAccommodation area could do with an upgrade.
Location was great and reception bar area was good.
Stayed in April 2024
Reviewed: 16 April 2024
Junaid
United KingdomNice clean rooms. Property looked a bit rundown externally but all good inside
Stayed in April 2024
Reviewed: 16 April 2024
Farzana
United Kingdomlovely and helpful staff, beautiful decor and good location.
Stayed in April 2024
Reviewed: 15 April 2024
Deborah
United KingdomThe only thing that spoilt it , was my partner had to wait around 25 minutes to get served at the bar . It was a Saturday night , but no one else was waiting . It seemed the staff had disappeared,weather on a break it still was left unmanned.. Also , the drinks were pricey, I know this is more expected from a hotel, but £3.60 for half of magners cider. ?
Everything was better than we expected. Lovely inviting decor, rooms, and the best breakfast we've had at a holiday Inn.
Stayed in April 2024
Reviewed: 10 April 2024
Michael
United KingdomNo breakfast early start
Stayed in April 2024
Reviewed: 9 April 2024
Jamshaid
United KingdomAll seems good . keep it up
Good Premium room and excellent customer services provided by hotel reception . I left my personal item in the room and Hotel reception handed over to the courier I have arranged . Hotel reception helped packaging the item and finally I received it . Excellent service
Stayed in March 2024
Reviewed: 9 April 2024
Aleksandar
United KingdomGood breakfast,
Stayed in March 2024
Reviewed: 7 April 2024
Simon
United KingdomWork in carpark is taking too long, spending money on electric car charging. When the carpark in general could do with an overhaul. Plus the electric chargers are going to be in the way. Should have placed more in the body of the carpark.
Friendly staff
Stayed in April 2024
Reviewed: 5 April 2024
Ruth
SpainHandy stop to visit family in Wakefield. Good parking.
Stayed in April 2024
Reviewed: 2 April 2024
James
United KingdomRoom 115 had a drainage smell appreciate we could have highlighted to reception but we were only staying one night so was OK. There was 7 of us staying where we had dinner in evening which took over 2 hours from ordering. Appreciate again advised one chef and would be a bit longer but did not expect that length of time and no update given at all. Plus a few issues with meal although very tasty . A bit disappointed with service from restaurant staff except girl who served us. We also booked and paid over £100 for bed and breakfast which feel a bit pricey. Hot breakfast was good a bit disappointed with fruit and yoghurt selection.
Service at reception both check in and out was very professional and friendly. Room was clean and spacious. Offerings of beverages in room great. Comfortable sleep. Free parking
Stayed in April 2024
Reviewed: 31 March 2024
Lorraine
United KingdomClean , comfortable and welcoming staff
Location was just an 8 minute walk from where I wanted to be
Stayed in March 2024
Reviewed: 31 March 2024
Simon
United KingdomEverything good
Two minutes off the motorway, and five minutes from my sons house. Staff are really helpful. Stayed here 4 or 5 times and the staff remember me. Like a home from home.
Stayed in March 2024
Reviewed: 27 March 2024
Aaron
United KingdomNothing.
Close to the motorway so good access.
Stayed in February 2024
Reviewed: 22 March 2024
Emma
United KingdomThere are a lot of steps, I’m not disabled but I imagine that access would be tricky and very long winded for a disabled customer
Handy being close to motorway but couldn’t hear traffic The services in the restaurant was great,staff were lovely and very helpful. The food was also excellent
Stayed in March 2024
Reviewed: 21 March 2024
Magdalena
United Kingdomno comments
Breakfast was very good! Room comfortable. Restaurant good.
Stayed in March 2024
Reviewed: 16 March 2024
Sonia
United KingdomNo drinking water supplied in the rooms. Sleep was interrupted by very noisy neighbours. Fortunately the manager dealt with them.
Modern comfortable rooms , fairly well appointed.
Stayed in March 2024
Reviewed: 10 March 2024
Lena
Hong KongFantastic breakfast; free access to a sports centre opposite the hotel (gym, steam room, swimming pool); easy access to the city centre - there's a bus outside the hotel that runs every 10 mins or so, so you don't need a car.
Stayed in January 2024
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