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  5. Reviews of Super 8 by Wyndham Helena

Reviews of Super 8 by Wyndham Helena 3 stars

2200 11th Avenue, Helena, MT 59601, United States

Review score

Based on 483 hotel reviews

5.0

Score breakdown

  • Cleanliness

    5.8

  • Comfort

    5.9

  • Location

    7.1

  • Facilities

    5.4

  • Staff

    7.0

  • Value for money

    6.0

  • Free WiFi

    6.8

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Showing 1 – 25

  • Reviewed: 9 May 2024

    5.0
    fair
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night

    bed was not even and kind of uncomfortable

    locatioin

    Stayed in May 2024

  • Reviewed: 6 May 2024

    5.0
    I've stayed in worse. Would be better if the room received some general scrubbing and maintenance.
    • Leisure trip
    • Couple
    • Queen Room - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The fridge was dirty in the inside. The shower had hair and needed a good scrubbing. The sink was loose from the wall. The bedsheet was torn and we couldn't get ahold of anyone for more pillows.

    The bed was super comfortable

    Stayed in May 2024

  • Reviewed: 13 April 2024

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Queen Room - Pet friendly, Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hall ways were nasty people having their kids playing in the halls while they were in the room people doing drugs in the parking lot

    Staff was nice

    Stayed in April 2024

  • Reviewed: 2 April 2024

    4.0
    OK , bed linen was clean and comfortable
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    It smelled musty, their internet was sketchy at best they had to key in numbers of my MC as system would time out for pin#

    Was in walking distance of a good restaurant

    Stayed in March 2024

  • Reviewed: 27 February 2024

    5.0
    Not sure if I will use a Super 8 again.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    This hotel was not the cleanest, the front door was grubby, the carpet on the stairs was really dirty. The luggage caddies looked like they would break at any moment. The breakfast was minimal, perhaps boiled eggs could of been a nice option. And the breakfast area was messy with spilled corn flakes etc. There was only powdered creamer, which is disgusting. The room was basic and appeared to be clean. A couple of towels had holes in them. This is a basic hotel, but the main/general areas were not the cleanest.

    The front lobby area was inviting! The fireplace was going and felt warm and cozy. The price was reasonable.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    4.0
    Disappointing
    • Business trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Tv did not work, every USB port on three lamps did not work.

    Price

    Stayed in February 2024

  • Reviewed: 4 January 2024

    5.0
    Okay place to stay short-term.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The heater wasn’t plugged in, the cord was hanging off of it, wires exposed.

    The staff member who greeted us was very nice.

    Stayed in November 2023

  • Reviewed: 3 November 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bed was supervold and soft...sank right in...

    The waffles and staff were good.

    Stayed in November 2023

  • Reviewed: 27 September 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There were weird flying bugs in the room on our curtains

    Met our needs for a 1-night stay in town.

    Stayed in September 2023

  • Reviewed: 20 September 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    State of the property

    Bed was comfortable

    Stayed in September 2023

  • Reviewed: 17 September 2023

    5.0
    Better pay a bit more and go to one of the neighbouring hotels
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The standards of hygiene were at the bottom side of the scale: the sheets were really dirty ( in the upgraded room we found some hair in the bed that was definitely not ours ), the bathroom could use a drastic renovation, the overall feeling was that it was not really clean and obsolete.

    The smooth check-in, friendly reception, the room upgrade / unfortunately after we complained about stained sheets / the breakfast was ok (waffles), free parking

    Stayed in September 2023

  • Reviewed: 10 September 2023

    4.0
    3/10
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Everything bc it’s not clean. The doors were filthy and water patches on the bathroom ceiling. Look like mold

    I didn’t

    Stayed in September 2023

  • Reviewed: 28 August 2023

    5.0
    Below average
    • Leisure trip
    • Couple
    • Queen Room - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was a lot of trash around the property and one of the rooms on our floor had a screen that was broken into.

    Stayed in August 2023

  • Reviewed: 27 August 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Toilette leaned, toilett hard to flush, tub stained or dirty, bed to soft or old. To much money.

    Friendley staff, good location. Decent breakfast.

    Stayed in August 2023

  • Reviewed: 23 August 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Queen Room - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    After driving 11/2 hrs couldn’t get into room for an hr! System was downgraded

    Room was clean and comfortable Location was 90 miles from where I thought I was booking! There was a super 8 in great falls. I guess it closed

    Stayed in July 2023

  • Reviewed: 17 August 2023

    5.0
    fair
    • Leisure trip
    • Family with young children
    • Queen Room - Mobility Access/Non-Smoking
    • Stayed 2 nights

    The tub was worn out and disgusting. The breakfast could have been good, but everything was gone. The attendant was more worried about his cell phone and not making sure it was property stocked.

    The bed was great.

    Stayed in August 2023

  • Reviewed: 16 August 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The rooms need maintenance badly. Breakfast was minimal. Wifi was terrible. The staff were great though.

    Stayed in August 2023

  • Reviewed: 15 August 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Better mattress on bed, replace horribly worn carpet in entry stairs and tell smokers the have to be more that 3' from the door!

    Typical of budget motel or hotel.

    Stayed in August 2023

  • Reviewed: 13 August 2023

    6.0
    Pleasant
    • Business trip
    • Couple
    • Queen Room - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room not thoroughly clean. Sliding ground floor door from room to parking lot broken and unlock able. Did not know this until we were leaving at checkout

    Second lowest price in town, good location, nice breakfast. Very professional, efficient, nice front desk staff

    Stayed in August 2023

  • Reviewed: 11 August 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bathroom could use a complete mopping, not just the front half. Time to replace the mattress. Foam is breaking down on one side

    Memory foam bed was nice.

    Stayed in August 2023

  • Reviewed: 29 July 2023

    5.0
    Great staff poor facilities
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A lot

    Very little

    Stayed in July 2023

  • Reviewed: 24 July 2023

    4.0
    I expected to o be comfortable and I was not.
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Air conditioner did not cool the room. And the adjustment knobs was conveniently missing.

    Stayed in July 2023

  • Reviewed: 15 July 2023

    4.0
    Dissapointing
    • Leisure trip
    • Solo traveller
    • Queen Room - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    staff unplugs frig, at 4am ice falls thru shelves thought some crashed into bldg. Very Very rude awakening could not get back to sleep

    Stayed in July 2023

  • Reviewed: 13 July 2023

    4.0
    Good fridge, Acceptable breakfast, questionable staff.
    • Leisure trip
    • Family with young children
    • Queen Room - Pet friendly, Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The juice machine was watered down, the toaster was gross on the outside, AC machine was quite old. They tried to charge me 15 USD for being "late" on check out despite clearly stating I was checking out soon, but when I went to the counter to check out not 15 minutes later the only person running the counter was out getting groceries or something and I waited 20 minutes before finally consulting the cleaning staff. They were also unaware of his leave.

    They had an HDTV and the refrigerator was cold in my room, breakfast was well stocked.

    Stayed in July 2023

  • Reviewed: 4 July 2023

    6.0
    Great budget option for passing through.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Some sketchy people in the lobby/parking area when we arrived (high?), but the same person seemed ok in the morning when we saw them. The shower was very old; peeling paint, taped up faucet, etc. It worked just fine, but wasn’t pretty 😆 There was no TP in the room when we arrived but this was taken care of immediately after we asked.

    Super comfortable beds, nice staff who were super helpful and obviously wanted people to enjoy their stay.

    Stayed in June 2023

Showing 1 – 25

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