A surcharge of EUR 30 applies for arrivals from 20:00 until 22:00. After 22:00, late check-in costs EUR 50. All requests for late arrival are subject to confirmation by the property.

Please note that full payment of the booked stay is due on arrival.

Please note, the pool is open from 1 May to 15 October.

Please note that only one parking place per room is included in the room price. For any additional parking place a surcharge of 10 EUR will apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Tenuta Guinigi Antico Borgo di Matraia - Exclusive Holidays apartments & Pool in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.

This property will not accommodate hen, stag or similar parties.

You are advised to bring your own vehicle as this property is not serviced by public transport.

Quiet hours are between 22:00:00 and 09:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of € 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.