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Reviews of Via Inn Prime Hiroshima Shinkansenguchi 3 stars

732-0822 Hiroshima, Hiroshima, Minami ku Matsubara cho 1-6, Japan

#23 of 118 hotels in Hiroshima

Guests' Choice

Review score

Based on 473 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.9

  • Facilities

    8.9

  • Staff

    8.9

  • Value for money

    8.5

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 23 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room (2 adult) - Non-Smoking
    • Stayed 1 night

    Really lovely onsen - even nicer than the pictures. Close to the train station. Friendly staff.

    Stayed in April 2024

  • Reviewed: 22 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room (2 adult) - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Would have breakfast dining included as cafe next door didn't offer much. But really not too much of an issue.

    The hotel was modern, room well appointed, beautiful linen, we liked the bed size as it gave more room to move around. Bathroom excellent with nice products. Extremely well located to Shinkashen Trains, local transport and tourist buses. The onsen was amazing.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    No complaints, good location and staff
    • Leisure trip
    • Couple
    • Single Room B (2 adult) - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was good

    Staff very nice

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Good value for money next to the station
    • Leisure trip
    • Couple
    • Single Room B (2 adult) - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The room is very small but definitely in line with Japanese standard. The breakfast is in partnership with a cafe next door and very cheap 990¥ but with limited choice. The staff speaks limited English

    The location next to the station is very convenient. Very good value for money. Nice amenities bar and nice onsen (hot spring) included in the stay.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    10
    Very nice!
    • Leisure trip
    • Family with young children
    • King Room (2 adult) - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Clean, right next to jr line, secure.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Great stay, very close to the station, cheap but quality hotel!
    • Leisure trip
    • Couple
    • Single Room B (2 adult) - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There were no free complimentary water on the room. The room was small like other budget hotels, it would be good if luggages can be kept below the bed. It would also be good if they allow eating/drinking on the lobby area where the microwave is located, since there are seats.

    I love the sento/onsen, it has both indoor and outdoor bath. It was also very close to Hiroshima station. The room was also good for 2 people. My husband loved the bathroom. You can also see on the TV the status of the laundry as well as the vacancy of the sento/onsen. The sento/onsen area has a cold water that you can drink after taking a bath. The pajama was also very comfy. There was also a microwave on the 1st floor. It was also very easy to check in and out. The view from our room was great! I love the shampoo, conditioner and body wash. You can get as many toothbrush/toothpaste, bath towel, coffee/tea as you like. Overall great experience!

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Great valu for Location & Comfort
    • Family with young children
    • King Room (2 adult) - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Brown coffee/tea cups. I prefer white ceramic cups as I am a tea drinker.

    Location. Room layout. Newer building. Public bath/Coin Laundry usage status available on room TV.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    Great hotel
    • Leisure trip
    • Couple
    • Double Room (2 adult) - Non-Smoking
    • Stayed 1 night

    Breakfast was excellent and the location from the train station was so close.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Excellent stay
    • Leisure trip
    • Couple
    • Single Room B (2 adult) - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/a

    Loved this hotel. They gave us pyjamas / indoor clothes to wear to the onsen. Onsen open until very late at night so great after walking around. Really comfortable room.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Lovely hotel
    • Leisure trip
    • Couple
    • Single Room B (2 adult) - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    30min walk from A bomb. Breakfast is ok

    Beside the train station but 30mins walk from A Bomb dome. Clean, good toiletries, lovely staff, free storage lockers

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Nice hotel close to the station
    • Leisure trip
    • Family with young children
    • Single Room B (2 adult) - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Great value for money! Staff was really great and helped us with our luggage forwarding. The hotel is very close to Hiroshima station. The rooms are small but have everything you need.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room (2 adult) - Non-Smoking
    • Stayed 5 nights

    Very close to Hiroshima JR/Shinkensen station (<5 mins of walking), and Ekie shopping mall. Perfect location for business and leisure travelers.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Good place to stay
    • Leisure trip
    • People with friends
    • King Room (2 adult) - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    A bit far from the main attractions, but manageable.

    It was very close to the Shinkansen station and had comfortable rooms.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Convenient location, clean room & friendly staff.
    • Leisure trip
    • Couple
    • Single Room B (2 adult) - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Very small room, with no room for second suitcase.

    Close to station, shops & restaurants.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    Overall, good. Just don’t count on using the washer/dryer if you are not prepared to wait
    • Leisure trip
    • Group
    • Double Room (2 adult) - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The dryer function is inefficient. At 10pm, I had to camp outside the laundry room to wait for an available washer/dryer as users came to further extend the drying process

    Great location.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room A (1 adult)- Non-Smoking
    • Stayed 3 nights

    there is free onsen at level 10! coin laundry also works very well.

    Stayed in April 2024

  • Reviewed: 3 May 2024

    8.0
    Nice stay - we had an upgrade and our bedroom was quite spacious. We have breakfast included but was no good at all: hot
    • Leisure trip
    • People with friends
    • Single Room B (2 adult) - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast poor and not good.

    Nice stay - we had an upgrade and our bedroom was quite spacious. We have breakfast included but was no good at all: hot dog, sandwiches.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    9.0
    Great place to stay in Hiroshima priced very well. Wouldn’t have picked a different hotel.
    • Leisure trip
    • Solo traveller
    • Double Room (2 adult) - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast option was limited but there’s food all around the hotel.

    The location was spot on.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    10
    A very convenient hotel for a short stay
    • Leisure trip
    • Couple
    • Double Room (2 adult) - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing, it was all great!

    The location and ease to the train station and transport links were great. Very clean hotel, public onsen was lovely and room a good size overall.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    8.0
    Comfortable stay, right next to the station.
    • Leisure trip
    • Couple
    • King Room (2 adult) - Non-Smoking
    • Stayed 1 night

    Not much - it is a little walk from town, so balance that with being near the station.

    Clean, comfortable room. Right next to the station. Everything as it should be.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room (2 adult) - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Only Minor things -hard pillows again, and the washing machines seemed permanently on the go, only 5 on our floor( not sure if it was just the 5 for the whole hotel! ) waited 3 times to use one, eventually getting one at 11pm!

    Location is brilliant for the Hiroshima train and bus station, which are both around the corner from the hotel, 5 mins away. The onsen was fabulous! Staff were lovely and could speak a little English or would use their 'pocket talk' machines to help converse! Luggage receiving/forwarding worked a treat again. The breakfast in the Komeda coffee shop attached to the hotel was sufficient to start the day. Room was compact, as per alot of the Japanese hotels, but had everything you needed.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    Clean, convenient, value for money
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room (2 adult) - Non-Smoking
    • Stayed 2 nights

    Not being able to check in early even when within an hour of formal check-in time.

    Walking distance to train station (even with luggage) and buses, convenience stores and supermarket across the road.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room (2 adult) - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Location! Close to the station.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Good location, clean rooms
    • Leisure trip
    • Couple
    • King Room (2 adult) - Non-Smoking
    • Stayed 3 nights

    Breakfast is next doors, vouchers can be bought. However breakfast is pretty basic.

    Nice hotel, good location, especially when travelling to the center of the town, or to Miyajima. Room well equipped.

    Stayed in March 2024

Showing 1 – 25

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