19 Pepper Street 1st & 2nd Floor , Canary Wharf, Tower Hamlets, London, E14 9RP, United Kingdom
#951 of 1,015 hotels in London
Guests' ChoiceBased on 520 hotel reviews
5.6Cleanliness
6.5
Comfort
6.6
Location
7.6
Facilities
6.1
Staff
6.8
Value for money
6.6
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End of dialog contentReviewed: 12 May 2022
Helena
United KingdomThe rooms wasn't facing the river as stated on the website. The room could have been cleaner. Terrible chemical stink,not even smell at the corridor
Available kitchen
Stayed in May 2022
Reviewed: 11 May 2022
Meenakshi
United Kingdomnoisy as next to the pub, had mirror, wardrobe and a chair but no table to keep phone, watch or waterbottle.
room was clean, good staff,
Stayed in May 2022
Reviewed: 6 May 2022
Liptakova
SlovakiaNoise until 11.30pm outdoors
Bed location
Stayed in May 2022
Reviewed: 3 May 2022
Jurgen
United Kingdomsharing bathroom
location and price, very good
Stayed in April 2022
Reviewed: 17 March 2022
Lily
VietnamNo reception or staff present at all times (closer to an Airbnb than a hotel). No sign for hotel outside.
Location was good for transport. Good size room and comfortable bed.
Stayed in March 2022
Reviewed: 6 March 2022
Ayesha
United KingdomNoisey on a night due to the busy street below. Not as clean at times due to sharing of the house facilities.
Room was spacious and what I had I needed for my stay. Very warm and cosy with a T.V. Modernly decorated. Nice lake view from the living area.
Stayed in March 2022
Reviewed: 22 February 2022
Carlson
United Kingdomthe shared facilities.
i liked the location.
Stayed in February 2022
Reviewed: 23 December 2021
Andrew
United Kingdomno en-suit
location
Stayed in December 2021
Reviewed: 26 May 2024
Özlem
TurkeyNoise, sometimes
Everything is good
Stayed in May 2024
Reviewed: 25 May 2024
Özlem
Turkeysometimes noise from outside.
location, staff, reliable
Stayed in May 2024
Reviewed: 22 May 2024
Gordon
United KingdomThis is not a hotel, "dorm room" or "apartment room" probably more accurate. The bathroom is shared and the rooms do not feel all that secure. The communal areas were tidy but furniture in the room is sparse, the bed is not the comfiest, and the curtains kept falling down. Oh and the TV reception is dreadful to the point where it was unwatchable. Please know what you're paying for before you commit!
Very little
Stayed in May 2024
Reviewed: 12 May 2024
Guiao
United KingdomIt is beside a pub, so if you like a quiet and peaceful night, this isn't the place for you. It's shared kitchen and bathroom with other guests, but other than that you have a private room and a nice view.
Bedroom is spacious and the bed is comfortable. The location is very good as it is near the train station, restaurants and shops. The welcoming staff (one person) is okay, but the manager is nice and kind as I texted him we have no towels in the room and he provided me right away.
Stayed in May 2024
Reviewed: 8 May 2024
Rufus
United KingdomVery poor quality, overpriced for the standard. No facilities Looked nothing like the photos radiator wouldnt turn off curtains blocked no light no bedside tables or lamps it said toiletries - 2 mini bottles in the kitchen Dirty
Leaving
Stayed in April 2024
Reviewed: 8 May 2024
Icarus100
United KingdomThe nine pm check-in or you dont get access rule is ridiculous. I was called by the staff and made it with moments to spare, but if you want an evening checkin, avoid. Or just push the door and sleep on the couch as it's not often locked. Being that it's a flat, the walls are pretty thin. Earplugs while sleeping are a good idea.
To call this a hotel is disingenous. It's definitely not a hotel, its a room in a shared flat which is owned by a hotel and that's not the same thing. But it's comfortable, convenient, has a great kitchen, and is good value for money considering it's in Central docklands.Also the view of the water is lovely and free tea and coffee. Works for someone who just wants a bed and isn't picky.
Stayed in March 2024
Reviewed: 7 May 2024
Nweke
United Arab EmiratesThe building
Nothing
Stayed in May 2024
Reviewed: 6 May 2024
E
United KingdomWhere to start… One room which wasn’t that clean, lacked furniture (one bedside table). Curtains were not even lined never mind blackout, noisy with paper thin walls and very noisy people in the other rooms - the separate across the corridor “bathroom” with a dodgy lock was very small and not particularly pleasant- the shower was such a health hazard we chose not to use it and just got up and left. Won’t be back
Very little
Stayed in May 2024
Reviewed: 2 May 2024
Özlem
Turkeyless noise (some time).
comfort, location, staff.
Stayed in May 2024
Reviewed: 28 April 2024
Mohsin
United KingdomThe bed mattress was uncomfortable There was lock on door that was not working. Anybody can easily come in room. I did not feel safe during the entire stay They advertisement is different to the actual location
Good location
Stayed in April 2024
Reviewed: 24 April 2024
Simon
United KingdomNot clean, TV didnt work, bed cover ripped.
Not a very nice experience, room not clean and not value for money at all.
Stayed in April 2024
Reviewed: 20 April 2024
Özlem
TurkeySome noisy, some bad smell into hotel cooridor.
Place, staff, clean.
Stayed in April 2024
Reviewed: 23 March 2024
Abidemi
United KingdomNo hot water
Stayed in March 2024
Reviewed: 14 March 2024
Chelsea
United KingdomMisleading description of “hotel”. This isn’t a hotel it’s apartments with shared bathroom/ toilet. It was clean however we did not feel comfortable or safe staying.
Nothing.
Stayed in March 2024
Reviewed: 11 March 2024
Farrell
IrelandThe fact that people were having s×× in the lobby area
Stayed in March 2024
Reviewed: 11 March 2024
Grant
United KingdomShared accommodation and not a hotel
Shared kitchen Balcony with river view
Stayed in March 2024
Reviewed: 2 March 2024
Aqeel
GermanyNo think
Service
Stayed in March 2024
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