Skip to main content
  1. Hotel reviews homepage
  2. UK hotel reviews
  3. Greater London hotel reviews
  4. London hotel reviews
  5. Reviews of Wns Hotel Canary Wharf

Reviews of Wns Hotel Canary Wharf 2 stars

19 Pepper Street 1st & 2nd Floor , Canary Wharf, Tower Hamlets, London, E14 9RP, United Kingdom

#948 of 1,016 hotels in London

Guests' Choice

Review score

Based on 506 hotel reviews

5.6

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    6.6

  • Location

    7.6

  • Facilities

    6.1

  • Staff

    6.8

  • Value for money

    6.5

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 11 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The carpets especially in the toilet and common area are quite dirty

    The location of the place is convenient. Just less than 5 mins from the station and the view is nice. It is near tesco as well and bus station. The staff is nice as well and he answered all my phone calls when I had questions.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There was no mirror within our bedroom. The chair in our bedroom was broken. The curtains were way too short on one of our windows. There is only one locker. The toilet and shower are across the hall so these rooms are not ensuite.

    I liked the location for travel connections. It was very close to a tesco. 2 mins from the DLR rail station and 6 minutes from the Jubilee line tube. The hot water in the shower was great.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    7.0
    Just there.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The wifi was terrible and the view from my room wasn’t what I was expecting.

    The only thing I like is the mates I met there.

    Stayed in March 2024

  • Reviewed: 27 December 2023

    5.0
    It should be rated as a 2 star hotel and it should be a lot cheaper than it is.
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It did not really look like the advertised property. The wardrobe doors were broken, the shower doors were stiff to use, the skirting boards were dirty and it really is a 2 star hotel. The best thing was the staff and the location.

    The location.

    Stayed in December 2023

  • Reviewed: 19 December 2023

    5.0
    Nice view but needs work
    • Business trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was very odd unlike a Hotel it was an apartment with individual locks on bedrooms and these weren't great. The bathroom had holes in walls and was just general very gruby they are shared as is the kitchen.

    Bed was comfy

    Stayed in December 2023

  • Reviewed: 13 December 2023

    5.0
    Would have been rated higher without the issues we encountered
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    TV wouldn’t work at all, constant static Also we asked especially for the same room we booked last time and were given a completely different one after being told we would be given the same one.

    Stayed in December 2023

  • Reviewed: 8 December 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom was not the cleanest, but it was fine. Location was not the best, 17 minutes walk to the metro and from there it was fast to the city centre, but be aware of that :)

    Everything was fine except what you read in the :(

    Stayed in December 2023

  • Reviewed: 27 October 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was unclean in areas Bedding had yellow stains TV had no remote The place is hard to find - needs better directions

    Room was comfy

    Stayed in September 2023

  • Reviewed: 9 October 2023

    7.0
    Good value for money
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Too accessible to people who were not staying there

    Location

    Stayed in September 2023

  • Reviewed: 8 October 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 7 nights

    No reception , no lifts ( due to my condition ) towels change only once .

    Very good position !!

    Stayed in October 2023

  • Reviewed: 6 October 2023

    5.0
    Passable
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Checking in was very confusing and stressful. There is no reception and when we rang the doorbell multiple times no one answered to let us in to the building. We had to call the mobile number listed on the website and wait 10 minutes for someone to come and let us in.

    The location was good, the room was comfortable enough for a one night stay.

    Stayed in October 2023

  • Reviewed: 11 September 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bar downstairs, nose heat..it was 32 degrees in London that weekend....

    Location

    Stayed in September 2023

  • Reviewed: 2 September 2023

    5.0
    Value for money
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The window curtains has some stains,The property is difficult to locate and my room had a strong cigarette smell.The air condition was not work.

    I liked the fact my room was close to the toilet,plus the property is neat.

    Stayed in September 2023

  • Reviewed: 31 August 2023

    7.0
    Good value room in great setting
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    We booked for a family of 3 and got one double bed.

    The kitchen had useful capacities and most of the cleaning products used were ones that I would buy for my own house

    Stayed in August 2023

  • Reviewed: 29 August 2023

    7.0
    Satisfactory
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location was great

    Stayed in August 2023

  • Reviewed: 22 July 2023

    5.0
    It should not be called a hotel. Its more like Student Hall
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights

    It was not very clean the curtains had stains on them. The wall needed painting lots of makes on them. I had to ask for wall Mirror. Too be far when I came back in the evening their was one on the wall. As there was screws on the wall, it look it was taken and put back up very strange.

    Clean Bedding. And bathroom was clean and Kitchen.

    Stayed in June 2023

  • Reviewed: 18 July 2023

    7.0
    Value for money.
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Check in process needs work, as I arrived to confront a locked door and no one answering the buzzer. I ended up having to call the owner on a mobile phone, and he then walked over to provide access. Also, one of the windows on my room was broken and didn't shut, which was noisy in the morning. Hopefully they fix it before winter arrives.

    Good location and reasonable value for money in central London. Property was reasonably clean and tidy, and the other tenants were quiet. Two good sized bathrooms meant that there were never issues having to queue for access.

    Stayed in July 2023

  • Reviewed: 15 July 2023

    5.0
    Passable but not worth the money
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    price for accomodations. shared bathroom and facilities could be cleaner.

    no breakfast

    Stayed in July 2023

  • Reviewed: 9 July 2023

    6.0
    Not a hotel, but not bad!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    This property is not a hotel and should not be advertised as such (either on booking.com or google maps) in order to set proper expectations. What you are renting is a room in a shared apartment with other guests (not the owner's residence, I'm not sure it's even legal to do this). In our apartment there were 2 shared bathrooms, a shared kitchen with full facilities and a living room with a balcony. I think it should be clearly stated that these facilities are to be shared with other guests. When we arrived there were no signs or even a name over the door and the lady who met us (the cleaner I think) seemed surprised to find incoming guests outside looking for the entrance. Then when we entered the property there were other people inside which came as a bit of a shock. However once we got used to the idea it was actually an ok experience and we had everything we needed.

    The room and bathroom were mostly clean (apart from some stains on the curtains and walls) and in good condition. The location is perfect, about 2 mins walk to the nearest DLR station and about 30 mins into the centre of London. The area is also quiet at night.

    Stayed in July 2023

  • Reviewed: 2 July 2023

    5.0
    Fine for 1 night
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shared bathroom, walls very thin so you hear people next door, no signage on front of property so difficult to find.

    Location good for O2, clean and tidy.

    Stayed in July 2023

  • Reviewed: 25 June 2023

    7.0
    Common toilet is a big minus for hotel with 100 pounds per night
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi was not working. & during booking it was not prominent that it’s common toilet.

    Location and room size

    Stayed in June 2023

  • Reviewed: 14 June 2023

    7.0
    The staff are very welcoming. They were nice..
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The pillows and the bed cover wasn't cleane ..

    As we did wake-up late. We preferred to have a branch somewhere else. It was nice.

    Stayed in June 2023

  • Reviewed: 28 May 2023

    6.0
    it’s was clean and the facility were ok, but they need to change the advertising, we would not of stayed knowing that ot
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    it was advertised as a hotel, and was more like 2 apartments with locks on each door, we had most of the rooms but one room was booked out to another couple which made some of us feel uncomfortable.

    the check in was difficult, as the person letting us in didn’t speak English, well very little so had to put me on to a phone to communicate with the owner I think.

    Stayed in May 2023

  • Reviewed: 14 May 2023

    5.0
    Awkward and uncomfortable but doable for a night , please read reviews ahead of visiting.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Even at the more reasonable price, it didn’t feel well kept, the long term tenant was loud, the room was bare and uncomfortable. The lock on the door to the room and bathroom did not feel secure, as a solo female traveler it did not feel safe. When I entered the building it smelt heavily of gas which I mentioned to the proprietor but he did not respond. Would have have wanted to stay a second night.

    The location was good. The price was the most reasonable I could find in the area. I’m very thankful I read others’ reviews ahead of visiting otherwise the pictures/description/name would have been even more misleading.

    Stayed in May 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!