Reviews of Vintry & Mercer Hotel - Small Luxury Hotels of the World 5 stars
20 Garlick Hill, City of London, London, EC4V 2AU, United Kingdom
#13 of 1,017 hotels in London
Guests' ChoiceReview score
Based on 3485 hotel reviews
9.4Score breakdown
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Cleanliness
9.7
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Comfort
9.8
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Location
9.5
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Facilities
9.5
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Staff
9.7
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Value for money
8.8
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Free WiFi
9.4
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Reviewed: 23 May 2024
Jenny
United Kingdom2 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Great location, roof bar terrace was amazing and so was the food. Great staff, very helpful and friendly
Stayed in May 2024
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Reviewed: 22 May 2024
Begum
Germany24 reviews1 helpful vote8.0“Overall, we enjoyed our stay!”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
The only thing we really didn't like was the inconvenience of the panel where you control the lights and A/C. Right before going to bed at the middle of the night, somebody had to come fix and centrally reset the settings for our room just because we were not able to turn off the lights anymore. The A/C also did not work properly until it was reset.
The staff was very friendly. Our room was clean and comfy. The building is nicely located with just a 1 min walk to the subway station.
Stayed in May 2024
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Reviewed: 21 May 2024
Duncan
United Kingdom32 reviews9 helpful votes10“Perfection in London”- • Leisure trip
- • Solo traveller
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Nil
The service was amazing across the board, the rooms were clean and comfortable and the food was excellent.
Stayed in May 2024
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Reviewed: 20 May 2024
Raheela
United Kingdom2 reviews10“Amazing hotel, would go back!”- • Leisure trip
- • People with friends
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing at all
Location
Stayed in May 2024
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Reviewed: 20 May 2024
Ben
United Kingdom5 reviews10“Simply exceptional from start to finish!”- • Business trip
- • Group
- • Standard Double Room
- • Stayed 1 night
One of the rare occasions where I simply cannot fault a single element of my stay. From the moment I arrived the staff made the experience exceptional. I will certainly be returning very soon. The rooms, location, service and food here are all above what is commonplace for even a five star hotel. Thank you and well done!
Stayed in May 2024
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Reviewed: 20 May 2024
Charles
United Kingdom28 reviews2 helpful votes9.0“Excellent overall”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
Room was a bit small though very well appointed
Lovely hotel and staff
Stayed in May 2024
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Reviewed: 19 May 2024
Steve
United Kingdom32 reviews2 helpful votes9.0“Lovely hotel with great food and drinks staff were excellent”- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Everything about the hotel was lovely I cannot fault anything
Stayed in May 2024
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Reviewed: 19 May 2024
Kelly
United Kingdom14 reviews3 helpful votes10“Excellent stay”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Not too keen on the 7am Church Bell wake up but hey its next door to a church! When we go again i will ask for a room on the other side of the building if possible.
Excellent stay, lovely room, compact but completely comfortable. Lovely touches like free drink in the mini bar, coffee machine, radio, nice toiletries, and even a rubber ducky! The bed linen and towels are exception quality. Didn't use the restaurant but did enjoy lovely drinks at the rooftop bar. All reception staff we spoke to were delightful. Kept our bags after checkout so we could enjoy a luggage free day.
Stayed in May 2024
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Reviewed: 19 May 2024
Karen
United Kingdom1 review10“Fantastic hotel and perfect location”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing not to like
Modern, clean and great location
Stayed in May 2024
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Reviewed: 19 May 2024
Joy
United Kingdom16 reviews1 helpful vote9.0“Relaxing , easy and very comfortable”- • Leisure trip
- • Couple
- • Deluxe Studio
- • Stayed 1 night
- • Submitted via mobile
N/A
Lovely room. Helpful Service without being intrusive. Marshall speakers and sound proofing
Stayed in May 2024
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Reviewed: 16 May 2024
Virginia
United Kingdom46 reviews9 helpful votes9.0“Excellent city small hotel”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Lovely small intimate hotel tucked away in the city of London. In an excellent location for the Barbican and the Tate/ Southbank. Great rooftop restaurant. Very comfortable bed.
Stayed in May 2024
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Reviewed: 16 May 2024
Valerie
United Kingdom12 reviews1 helpful vote9.0“Very comfortable stay, good quiet location, nice roof terrace”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Breakfast was good but not exceptional
Location Ambience
Stayed in May 2024
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Reviewed: 16 May 2024
Jens
Austria18 reviews1 helpful vote9.0“Great experience overall and we loved the roof top restaurant!”- • Business trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 1 night
We arrived by car. Getting to the hotel is quit tricky and to park the car you need to use a general parking garage, which is walking distance 15 minutes. Acceptable overall, but the way in and out to the hotel with a bigger car is challenging.
Nice stylish hotel, great location, very friendly supportive staff, good breakfast. We loved the roof terrace restaurant. Room rather small, but really nice and super clean. Comfortable bed, overall very quiet and cozy.
Stayed in May 2024
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Reviewed: 15 May 2024
Venkat
Australia11 reviews10“Convenient location and good staff”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Staff hospitality
Stayed in May 2024
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Reviewed: 14 May 2024
Nicky
New Zealand53 reviews8 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
Nothing
The hotel is very close to St Pauls and within walking distance to many attractions. The reception staff were friendly and helpful. We really liked the decor and the attention to detail in the styling of the hotel. Our room was quiet, spacious and immaculate.
Stayed in May 2024
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Reviewed: 12 May 2024
Deborah
Netherlands6 reviews1 helpful vote9.0“Wonderful”- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted via mobile
It was in the City and thus quiet on weekends which was lovely. The staff was very friendly and quick in their response. It was just wonderful.
Stayed in May 2024
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Reviewed: 12 May 2024
Sheenagh
Ireland5 reviews10“Very beautiful hotel, attention to detail in decor & staff friendly”- • Leisure trip
- • People with friends
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Beautiful rooms with great facilities. Staff were so amazing, friendly & attentive
Stayed in May 2024
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Reviewed: 12 May 2024
Charlene
United Kingdom4 reviews10Exceptional- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Noise from outside, but that couldn't be helped.
Customer service was amazing. Espeshily the man on check in / check out. Very friendly and nothing was too much trouble.
Stayed in May 2024
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Reviewed: 12 May 2024
David
Ireland6 reviews9.0“Made for a lovely weekend”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Good Location, Attentive Staff, Good Food and Nice Ambiance
Stayed in April 2024
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Reviewed: 11 May 2024
Darren
Ireland40 reviews1 helpful vote10“Top quality quiet hotel in the city of London - perfect location for seeing London”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing negative
Lovely hotel in city of London, quietly tucked away down a small lane. Perfect location within walking distance of Mansion House tube. Very polite staff and excellent roof terrace
Stayed in May 2024
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Reviewed: 11 May 2024
Andrew
United Kingdom3 reviews10“A very clean, comfortable and enjoyable stay. Staff couldn’t do enough to help. Will definitely return. Thank you.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Small is beautiful. Personal, clean and welcoming.
Stayed in May 2024
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Reviewed: 11 May 2024
Katarina
Slovakia2 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 4 nights
- • Submitted via mobile
Everything was perfect: staff, location, food, rooms,… thank you
Stayed in May 2024
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Reviewed: 11 May 2024
Kmb
United States11 reviews3 helpful votes10“Very pleasant, comfortable stay”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 4 nights
Nothing. We really enjoyed staying at this hotel. Have been to London many times from the US and this is now one of our favorites.
Very nice hotel. Quiet location off busy streets. Staff were super. Ate at rooftop restaurant, which was very nice. Room was nicely appointed, bed was very comfortable. Very close to Underground station, shops and restaurants. Only hitch was power outage night before early morning check out. Not the hotel’s fault. Would definitely stay here again.
Stayed in April 2024
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Reviewed: 11 May 2024
Matthew
United Kingdom100 reviews6 helpful votes10Exceptional- • Business trip
- • Solo traveller
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Reallt nothing major. A couple of faults in 2 rooms with high tech gear. The electrics in one room were faulty with the bathroom light going on and off until the room was reset. Bubbling aircon in another room.
Highly recommended. Very smart, super quiet, helpful staff, nice rooms.
Stayed in May 2024
