36 Birnbeck Road, Weston-super-Mare, BS23 2BX, United Kingdom
#18 of 21 hotels in Weston-super-Mare
Guests' ChoiceBased on 430 hotel reviews
7.0Cleanliness
7.8
Comfort
7.6
Location
8.6
Facilities
6.9
Staff
8.4
Value for money
7.5
Free WiFi
5.5
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End of dialog contentReviewed: 26 May 2024
Bees
United Kingdom3 flights of stairs and lift out of order
Location
Stayed in May 2024
Reviewed: 26 May 2024
Lesa
United KingdomThe towels were still wet and only enough for 1person only one cup and no teaspoons
I liked the laid back feel of place and the bottled water and chocolates. The staff were friendly and not too pushy when we woke up late.
Stayed in May 2024
Reviewed: 26 May 2024
Adrian
United KingdomReception didn't look very good so a bit off putting but the staff were helpful and polite
Room looked like it was refurbished to a good standard very nice
Stayed in May 2024
Reviewed: 26 May 2024
Evans
United KingdomThe reception area not the best really run down and out dated and we stayed in room 14 and got locked in the toilet for 20 minutes has if you shut door you can’t open it this needs too be looked at has I think maybe ongoing problem has a staff member opened straight away with a card
The property is clean staff so helpful lovely comfortable beds too
Stayed in May 2024
Reviewed: 26 May 2024
Ray
United KingdomRoom cleaning needs a bit of work & the en suite bathroom door was a thing of terror , really let the room down . But bed was solid . Shower hot . Hotel quite quiet . Perfect for needs.
Excellent access to seafront , overlooks the lido. Disabled access ramp & small lift that we didn't use . Helpful reception staff. Got what we paid for & more . Hotel room set up was a bit weird but great value for money .
Stayed in May 2024
Reviewed: 24 May 2024
Monica
United KingdomThe room was nice and spacious and clean, i liked the vintage look of the reception and waiting area, and the staff were absolutely lovely.
Stayed in May 2024
Reviewed: 20 May 2024
Melissa
United KingdomThe step into bathrooom
Comfy beds
Stayed in May 2024
Reviewed: 19 May 2024
A
United KingdomThe shower pressure wasn’t great maybe new smaller shower heads could be used to crest more pressure
The room was very basic but the bed was comfy and even by the main road was quiet
Stayed in May 2024
Reviewed: 16 May 2024
James
United KingdomNothing
I heard slightly bad reviews about this but to be honest our room was clean and had all the basics
Stayed in May 2024
Reviewed: 13 May 2024
Tina
United KingdomOnly 1 pillow each on bed had to ask for second pillow,
There wasn't any breakfast,location was close to amenities we had a leak on radiator,and partners clothes got wet carpet still wet when we left,could do with fan in room as very hot when weather was warm
Stayed in May 2024
Reviewed: 13 May 2024
Aleck
United KingdomNo breakfast, difficult to park
staff very helpful
Stayed in May 2024
Reviewed: 13 May 2024
Lee
United KingdomFront Sea view, We got a side view, it would have been Nice but maybe they were full.
No Breakfast. None available.
Stayed in April 2024
Reviewed: 13 May 2024
Ben
United KingdomNeeded more pillows for the bed and a bar
The room was freshly decorated and clean.
Stayed in May 2024
Reviewed: 10 May 2024
Ridler
United KingdomBecause I had read other reviews I knew what to expect. But perhaps notifying new guests that the hotel has recently been taken over and some parts may be run down would be a good idea, as I would of been shocked if I didn't know this.
Value for money, friendly staff. Clean room, bathroom nice and WiFi good. Better than expected! We would stay again!
Stayed in May 2024
Reviewed: 7 May 2024
Sarah
United KingdomWe tried to turn the telly on and the plug didn't reach the socket and the ariel lead was on the other side of the room. But it was an ok stay for 1 night.
Basic but ok for the money.
Stayed in May 2024
Reviewed: 6 May 2024
Charlie
United KingdomThe staff were helpful but nowhere to be seen when we first arrived. It looked like it hadn't seen a guest in decades. The communal shower was filthy like it'd never been cleaned - felt dirtier afterwards. And the carpet in the room was stained with many things (I dread to think what). Overall, I know you get what you pay for, but could've been cleaner.
Very nice view from balcony. Room was a decent size, and the staff were helpful.
Stayed in May 2024
Reviewed: 1 May 2024
Marie
United KingdomEasy access to the property, very peaceful and beautiful view from the property.
Staff were lovely, very clean room and comfortable bed. We enjoyed our stay and even the staff help with our luggage.
Stayed in May 2024
Reviewed: 30 April 2024
Will
United KingdomWas okay
Friendly people
Stayed in April 2024
Reviewed: 28 April 2024
Rachel
United KingdomThe never ending stairs to the family room with 2 young children for a start. Light shade smashed and not cleaned up before arrival so found the glass smashed on the unhoovered carpet and behind the bed. One bloke that worked there was pretty unhelpful, Eventually found the owner and it was cleaned up and he was apologetic. Chair leg was also broken as well as the blind in the bathroom that fell down as soon as you went near it. As for the bathroom, I found the toilet door with a glass window a bit strange-no privacy? And the shower that just trickled with water was pointless. No one around in the morning to speak to or give the keys to, so just left them on the desk in the entrance room.
Sea front view. Comfy beds. Hallways were clean.
Stayed in April 2024
Reviewed: 28 April 2024
Alister
United KingdomThe place is obviously struggling financially and despite the efforts of the lovely staff, is clearly on its last legs. Our room was incredibly dated (though clean) and had nowhere to hang anything, or even a chair/table. The shower looked fifty years old and produced little beyond a trickle of water…
Great location
Stayed in April 2024
Reviewed: 27 April 2024
Rick
United KingdomThe property was under new management and being refurbished, I think when all is done it will be a great b&b in a great location
We liked the location and the fair price.
Stayed in April 2024
Reviewed: 25 April 2024
Zaheer
United KingdomNo milk for tea. Toilet started making flushing sounds around 4am, didn’t sleep well after that.
Location and Space
Stayed in April 2024
Reviewed: 20 April 2024
Simon
United KingdomCould not yet offer breakfast as new management only been there one month
Great location and price
Stayed in April 2024
Reviewed: 17 April 2024
Fieldsend
United KingdomOnly one plug socket in the room
Comfy beds, nice modern room
Stayed in April 2024
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