Reviews of London Paddington Apartments
18C Star Street, Paddington, Westminster Borough, London, W2 1QB, United Kingdom
#2051 of 5,380 Holiday rentals in London
Guests' ChoiceReview score
Based on 459 apartment reviews
7.6Score breakdown
-
Cleanliness
7.8
-
Comfort
7.9
-
Location
8.9
-
Facilities
7.6
-
Staff
8.9
-
Value for money
7.7
-
Free WiFi
6.8
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 10 May 2024
Jacqueline
Portugal13 reviews1 helpful vote9.0“Good apartment everything you need We die there again great location.”- • Leisure trip
- • Couple
- • Superior Studio
- • Stayed 1 night
- • Submitted via mobile
It was a bit noisy with the pup Next Door but we were so tired. We didn’t really hear it that much.
Someone messaged that at 9 o’clock and we dropped her bags off and came back in the afternoon and when we left there, was someone there as well very good
Stayed in May 2024
-
Reviewed: 8 May 2024
Tamara
United Kingdom24 reviews3 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Superior Studio
- • Stayed 1 night
- • Submitted via mobile
They had an extra duvet but not a regular blanket for the person sleeping in the sofa. They had to cover with the towels as it was cold but not enough for the duvet. Near to a hospital so noise of ambulances
Nice main bedroom. Thoroughly cleaned Kind staff
Stayed in May 2024
-
Reviewed: 3 May 2024
Kevin
United Kingdom2 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Junior Suite
- • Stayed 1 night
- • Submitted via mobile
Very friendly receptionist.
Stayed in May 2024
-
Reviewed: 2 May 2024
Lisa
United Kingdom12 reviews1 helpful vote7.0“Nice location and room but very noisy at night”- • Leisure trip
- • Couple
- • Deluxe Studio
- • Stayed 1 night
There was some mold around the edge of the sink and a stain on the sofa. The noise from the street was loud until past 2am. The bin lorries were loud when they came around early morning. Would not recommend to anyone who is a light sleeper. The sash windows ideally need updating or soundproofing added.
Room was lovely, good size and good facilities. Got some small snacks and drinks in the room which were a lovely touch.
Stayed in April 2024
-
Reviewed: 28 April 2024
Leighanne
United Kingdom1 review9.0Superb- • Leisure trip
- • Group
- • Superior Studio
- • Stayed 3 nights
- • Submitted via mobile
Everything was great however, you can hear everything through the floor above. This includes all footsteps above
The hosts/receptionists are very friendly. The room is lovely and perfect for tourists that are not spending too much time in there (due to size)
Stayed in April 2024
-
Reviewed: 28 April 2024
Zsuzsanna
Hungary3 reviews1 helpful vote9.0“Great location, safe area, very nice staff!”- • Leisure trip
- • Family with young children
- • Suite
- • Stayed 3 nights
- • Submitted via mobile
The location is just awesome! Many transportation available within very short distance. Right next to Hyde park, safe area. Staff was extremly nice and helpful eith all questions we had. Room was really nice, we did not use the kitchen area at all. Bathroom could have been a bit more stylish, but overall great room and great service!
Stayed in April 2024
-
Reviewed: 27 April 2024
Arianna
Italy15 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Studio
- • Stayed 2 nights
- • Submitted via mobile
Only thing, it would be great to increase the light in the room which is sometimes too dark.
We stayed there for two days, position was great, and the room was really nice and comfortable.
Stayed in April 2024
-
Reviewed: 25 April 2024
Phillippa
United Kingdom1 review7.0“Perfect for a one night stay for a concert, would use again.”- • Leisure trip
- • People with friends
- • Deluxe Studio
- • Stayed 1 night
- • Submitted via mobile
Bathroom could use updating, but clean, hot water and working shower. Some furniture had marks/scrapes but that's just wear and tear from multiple visitors.
Walking distance to London Paddington station, good price, clean & comfortable. Complimentary snacks in the room and friendly staff. We arrived to leave our luggage, but our room was ready, so they let us check in early, which was really helpful.
Stayed in April 2024
-
Reviewed: 25 April 2024
Barry
United Kingdom7 reviews7.0Good- • Leisure trip
- • Solo traveller
- • Junior Suite
- • Stayed 1 night
Room was clean, tidy and quiet. Exactly what I required.
Stayed in March 2024
-
Reviewed: 15 April 2024
Eva
Belgium12 reviews7.0“Has potential with some upkeep and all year access to the aircon”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 4 nights
- • Submitted via mobile
Airconditioning is only available during summer, this is not mentioned clearly. Because of this, we had to keep the windows open and hardly had some sleep because this street is very very noisy, lots of (drunk?) people shouting in the middle of the night due to a pub nearby. Lots of ambulances due to the hospital nearby. Bathroom needs some upkeep, showerhead fell of and had a not of limescale, paint was flaking of the wall.
Centeal location, close to different tube stations and a lot of nice places to eat. Room is a nice size. Very nice staff.
Stayed in April 2024
-
Reviewed: 13 April 2024
Katharine
United Kingdom27 reviews8.0“Friendly on arrival as usual. Pleasant & comfortable to stay & perfect location for my office which is a 5 min w”- • Business trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
Pillows are hard & the hairdryer over heats very quickly so always take my own.
Always happy staying here. Could do with the odd touch up here & there but other than that. Happy.
Stayed in April 2024
-
Reviewed: 13 April 2024
Karen
United Kingdom9 reviews7.0“Friendly staff, convenient stay.”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
Very convenient near to the train station.
Stayed in April 2024
-
Reviewed: 6 April 2024
Aoife
Ireland13 reviews2 helpful votes8.0“Great stay in London with nice location and reasonable prices”- • Leisure trip
- • People with friends
- • Deluxe Studio
- • Stayed 1 night
- • Submitted via mobile
Very noisy outside during the night due to argument between people passing by. Bathroom very small. Blinds don’t block out the sun.
Spacious rooms, nicely decorated. Staff so accommodating and very kind.
Stayed in March 2024
-
Reviewed: 3 April 2024
Gordon
United Kingdom32 reviews16 helpful votes8.0“great location, nice clean hotel, but very small room”- • Business trip
- • Solo traveller
- • Deluxe Studio
- • Stayed 1 night
super small room- stylish, but small
stylish and clean- free coffee and biscuits
Stayed in March 2024
-
Reviewed: 2 April 2024
Tara
Belgium12 reviews7.0“Perfect location for a short stay!”- • Leisure trip
- • Family with young children
- • Studio
- • Stayed 3 nights
There was a lot of noise. The elevator was loud f.e. (our room was right next to it). Next to that, all our electrical devices had poor connections to the outlets. Also the hairdryer that was made available for us by the accommodation, also had poor connection to the outlets which was strange and a bit annoying.
The staff was super friendly. The room was spacious (and had no carpet - which is good), there was a microwave, hairdryer, little fridge, toaster etc available. The bed was large enough for two. Location is perfect!
Stayed in March 2024
-
Reviewed: 29 March 2024
John
Australia30 reviews2 helpful votes7.0“Cosy friendly and close to public transport”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 3 nights
- • Submitted via mobile
Not a lot of room to open suit cases
Close enough to all we needed
Stayed in March 2024
-
Reviewed: 29 March 2024
Elizabeth
United Kingdom26 reviews8.0“Ideal for a short stay.”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
Lack of comfortable seating
Cleanliness and convenience
Stayed in March 2024
-
Reviewed: 27 March 2024
Chadwick
United Kingdom4 reviews8.0“Lovely welcome from the reception team, who were really helpful. Will definitely use this accommodation again”- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
All good and will stay again
We arrived back from the England game and went straight to bed. A little noisy in the morning inside the venue
Stayed in March 2024
-
Reviewed: 27 March 2024
Shantelle
United Kingdom1 review8.0“Perfect place to stay! Will definitely stay there again! ThankYou for having us.”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
The shower smelt damp, was also leaking
Was nice, had a load of space
Stayed in February 2024
-
Reviewed: 25 March 2024
Sarah
Ireland13 reviews3 helpful votes8.0“Clean, cost and great location”- • Leisure trip
- • Family with young children
- • Comfort Triple Room with Shower
- • Stayed 2 nights
- • Submitted via mobile
There was no coffee machine as advertised
The location was great. The staff very knowledge and friendly. Little fridge and sink very useful. Huge double bed and TV in both rooms - pull out sofa bed very comfortable.
Stayed in February 2024
-
Reviewed: 24 March 2024
Teresa
Portugal27 reviews1 helpful vote9.0Superb- • Leisure trip
- • Group
- • Deluxe Studio
- • Stayed 1 night
We were missing one towel and bed sheets for the third person...
The receptionist was extremely nice and kept our bags safely for the day.
Stayed in March 2024
-
Reviewed: 23 March 2024
James
United Kingdom7 reviews7.0“Short stay but comfortable bed & nice shower. Very close to Paddington station.”- • Leisure trip
- • Couple
- • Studio
- • Stayed 1 night
- • Submitted via mobile
The pillows were too hard
Very comfy bed
Stayed in March 2024
-
Reviewed: 14 March 2024
Roberta
Brazil12 reviews6 helpful votes8.0“Amazing place, super friendly hosts!”- • Leisure trip
- • Family with young children
- • Deluxe Studio
- • Stayed 2 nights
the kitchen could have some more light and the bathroom is kind of small, but that's minor!
The staff is super friendly. Molly and Sophie are super kind and helpful. We had a wonderful stay there! It's in an amazing location! We walked through Hyde Park to Buckingham Castle, Big Ban, and the London Eye. It was really awesome! The bed was super comfortable, and the room was warm in all senses.
Stayed in March 2024
-
Reviewed: 12 March 2024
Issy
United Kingdom1 review1 helpful vote9.0“Friendly staff, close to shops and restaurants, clean and high quality room.”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted via mobile
N/A
Very friendly staff, in a nice area of London as it was close to Oxford street for shopping and food, and also to Edgware Road and Paddington station.
Stayed in February 2024
