4 Whitehall, Whitehall Quay, Leeds, LS1 4HR, United Kingdom
#6 of 44 hotels in Leeds
Guests' ChoiceBased on 5664 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.3
Facilities
8.8
Staff
9.1
Value for money
8.4
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 May 2024
Judith
United KingdomNothing
Very central
Stayed in May 2024
Reviewed: 19 May 2024
Jonathan
United KingdomGreat location clean vibrant hotel , lovely breakfast and we found the room quiet and very comfortable
Stayed in May 2024
Reviewed: 19 May 2024
James
United KingdomNothing
Great room comfortable bed, clean, friendly staff can’t fault it for the money
Stayed in May 2024
Reviewed: 19 May 2024
Aliyah
United KingdomBeen able to have hot breakfast in ur own room with no extra cost and parking fees been lowered .
The sausages weren’t to our taste and the fresh juice was maybe too fancy but the rest of breakfast was amazinggggg .
Stayed in May 2024
Reviewed: 18 May 2024
Lawrence
United KingdomVery modern
Stayed in May 2024
Reviewed: 18 May 2024
Paul
United KingdomGreat location. Room was very clean too and met our needs. We arrived earlier than planned so although the hotel advertise check in at 3pm, the staff were really helpful and allocated a clean room earlier for us. This was greatly appreciated. The atmosphere of the hotel was very relaxed and the free drinks voucher on arrival was unexpected but again very much appreciated. Parking facilities were also good.
Stayed in May 2024
Reviewed: 18 May 2024
Daniel
United KingdomN/A
hotel was clean and the check-in was already prepared ahead of time which made it seamless. Good experience and would stay again
Stayed in May 2024
Reviewed: 17 May 2024
Dominic
United KingdomRoom cost because of the marathon was a massive piss take over 230 quid!
Great staff and in a good location.
Stayed in May 2024
Reviewed: 16 May 2024
Emily
United KingdomI would always wait for offers as I do think the rack rate is a little overpriced. I was offered a free drink on my first stay if I signed up to be a member, I didnt realise this was a one off and im not sure what the membership actually offers, which was a shame.
I was able to swap rooms easily for one with a bath rather than shower which was really helpful, store my bags the next day. This is my second time here and would come back.
Stayed in April 2024
Reviewed: 16 May 2024
Jimmy
United KingdomNo negatives
The staff are super friendly and genuine.
Stayed in May 2024
Reviewed: 14 May 2024
Julie
United KingdomDidnt like the separate toilet which means you have to come out and go into the bathroom to wash your hands. No mirror to use with a "dressing table" so difficult when styling hair/applying makeup etc. Never enough milk in hotels!! Booked for 2 nights and had only enough to make 2 coffees. Air conditioning appeared not to work, very weak so room was very stuffy at night.
Good location for city centre. Good size room with fridge, safe, big TV and a blue tooth speaker. Good size and comfortable bed. Decent shower with good pressure. Nice complimentary hand/shower/shampoo that smelt nice! Nice looking restaurant (didnt eat there) Comfortable seating in bar.
Stayed in May 2024
Reviewed: 14 May 2024
Morag
United KingdomThe breakfast was expensive
The location near the station and city centre was perfect
Stayed in May 2024
Reviewed: 14 May 2024
Ian
United KingdomNothing
Staff, decor and style, location
Stayed in April 2024
Reviewed: 13 May 2024
Mark
United KingdomLocation
Stayed in May 2024
Reviewed: 13 May 2024
Daniel
United KingdomTemperature
Location, facilities and staff
Stayed in May 2024
Reviewed: 12 May 2024
Nicola
United KingdomN/A
The staff were so helpful and caring. The food was outstanding. And the room was spacious and comfortable.
Stayed in May 2024
Reviewed: 12 May 2024
Lacey
United KingdomStaff were amazingly friendly and took attention of me right away. The location is amazing. So close to the train station but far enough away from the noise of the main city
Stayed in May 2024
Reviewed: 12 May 2024
Hannah
United KingdomDifficult parking but we think we may have come on a very busy weekend!
Very clean, nice looking room with everything we needed!
Stayed in May 2024
Reviewed: 11 May 2024
Marc
JerseyNothing.
The vibe of hotel was spot on (family and personal)
Stayed in April 2024
Reviewed: 10 May 2024
Jake
United KingdomNothing
Great checkout time, friendly staff, clean room & great shower
Stayed in May 2024
Reviewed: 10 May 2024
William
United KingdomThe breakfast hours could be a bit longer on weekdays and the prices seem a bit high.
The room was modern, clean and comfortable. I really appreciated the bath and sofa, it made the room extra comfortable. I was also really impressed by the hotel restaurant and the quality of the food served.
Stayed in April 2024
Reviewed: 9 May 2024
Gillian
Isle of ManSofa bed wasn't the biggest
Hotel is beautiful, close to centre of Leeds, lovely breakfast, room and staff
Stayed in May 2024
Reviewed: 9 May 2024
Chen
United KingdomThe soft bed is very comfortable; our toddler slept there happily.
Stayed in March 2024
Reviewed: 7 May 2024
Michael
United KingdomCar park is very small and tight to manoeuvre around.. spaces are very narrow.
Very helpful, friendly staff. Excellent facilities and location.
Stayed in May 2024
Riccione, Italy
Cartavio, Spain
Morecambe, UK
Ocean City, USA
El Grado, Spain
Völkermarkt, Austria
San Felipe de Puerto Plata, Dominican Republic
Boal, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content