15 CROSS STREET, Manchester, M2 1WD, United Kingdom
#30 of 117 hotels in Manchester
Guests' ChoiceBased on 13267 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.6
Facilities
8.6
Staff
9.2
Value for money
8.6
Free WiFi
8.4
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End of dialog contentReviewed: 6 June 2024
Adrian
United KingdomNothing
Everything
Stayed in June 2024
Reviewed: 5 June 2024
Laura
IrelandHad to ask for extra pillows as some of the ones tbey provide are really uncomfortable
Wonderful location and great price, really relaxing bar/lounge
Stayed in May 2024
Reviewed: 5 June 2024
Aaron
United KingdomAmazing hospitality - staff at the front desk (unfortunately I forgot to get his name) kindly allowed me to drop my bag off as I arrived before the check in time. I made my booking online, so had a speedy check in. Room was very clean except for a small spot of crumbs on the bedside table - easily missed. Location was very central, so view could only be of the back alley. Overall the best rating for my short 2 night stay!
Stayed in June 2024
Reviewed: 5 June 2024
Darren
United KingdomLoved the decor. Pleasant experience with staff and in general
Stayed in May 2024
Reviewed: 5 June 2024
Sheila
United KingdomA little too far from the Co-op Live arena as took 50mins to walk back following the Eagles concert. We did have a problem with the bathroom sink as didn’t drain away but for one night we coped.
The hotel was close to Victoria station plus we enjoyed a peaceful nights sleep. We also enjoyed the continental breakfast. There was a good selection and the warm olive bread was delicious
Stayed in June 2024
Reviewed: 5 June 2024
Joe
United KingdomEverything
Super staff
Stayed in June 2024
Reviewed: 5 June 2024
Janice
United KingdomVery little wrong with the room except size and I expect that change is not possible
Very clean room, comfortable bed, good tv connection. Only slight downside the room was a little cramped especially between the wall and the foot of the bed. Only stayed one night so not that important. May have been irksome in a longer stay.
Stayed in June 2024
Reviewed: 5 June 2024
Susan
United KingdomNothing to dislike my husband just wished you did a cooked breakfast as he does not like continental breakfast but just his preference
It was modern and very clean. Quick check in
Stayed in June 2024
Reviewed: 5 June 2024
Leonard
United KingdomNothing
Good room
Stayed in June 2024
Reviewed: 5 June 2024
Daniel
United KingdomThe room was small, even though I upgraded to a better room
Nice staff and location
Stayed in June 2024
Reviewed: 5 June 2024
Fahad
United Kingdombreakfast, becuase the selection was missing "english breakfast" items
room
Stayed in June 2024
Reviewed: 5 June 2024
Brookes
United KingdomPaper cups in rooms. Would have liked Glasses and mugs to drink out of. Small room
Quiet even though it's right in city centre
Stayed in June 2024
Reviewed: 5 June 2024
Antoinette
United KingdomWould prefer a coffee in a proper cup rather than cardboard.
Close proximity to the City, stayed there four times now.
Stayed in May 2024
Reviewed: 5 June 2024
Sharon
United KingdomThe room was too hot and the window wouldn’t open room 524 Not much selection on the breakfast for the cost of it
Great location and lovely atmosphere
Stayed in June 2024
Reviewed: 4 June 2024
Brian
United KingdomNothing
Room was very good for the money, staff friendly and welcoming, location very good
Stayed in May 2024
Reviewed: 4 June 2024
Sanita
LatviaWish the room would have a small fridge.
Very nice, modern room. Nice shower. Front desk agents were very polite and helpful.
Stayed in May 2024
Reviewed: 4 June 2024
Summer
United KingdomThere was nothing I didn't like.
The staff were lovely and so welcoming.
Stayed in June 2024
Reviewed: 4 June 2024
Katherine
United KingdomIt was paper/cardboard cups in bedroom , for making tea / coffee wich I don’t think is acceptable, also the pillows were not the best , and were stained
Great location , nice and modern , nice and clean , beds comfy
Stayed in June 2024
Reviewed: 4 June 2024
Lucy
United KingdomA fridge in the room would've been a good addition.
Friendly, safe, central, clean and comfy. Good shower pressure. Just perfect for what I needed.
Stayed in June 2024
Reviewed: 4 June 2024
Nur
United KingdomThe only downside was that the room wasn’t as cool as I would have liked, even after adjusting the temperature settings. The room remained warm, and I only felt cool in the morning.
The room was more spacious than I had expected, which was a delightful surprise. The location is excellent, right in the city centre, making it very accessible to public transportation and surrounded by a variety of restaurants. Given the quality and convenience, it was definitely worth the price I paid.
Stayed in May 2024
Reviewed: 3 June 2024
Zoeiey
IrelandThe room was a bit on the small side.
The location is great, right in the centre and easy to get to from the airport. The room and facilities were really clean, staff very friendly and helpful
Stayed in June 2024
Reviewed: 3 June 2024
Rispin
United KingdomNothing
Clean rooms, location and amazing staff
Stayed in June 2024
Reviewed: 3 June 2024
Ben
United Kingdomgood room and location
Stayed in May 2024
Reviewed: 3 June 2024
Susan
United KingdomNothing could have been better.
The hotel is in a great location in the city. The staff were efficient and helpful. Modern, good quality fixtures and fittings. Easy to check in and out. Love the check out time of 12 midday. The bar prices were very reasonable considering the hotel is in a major city.
Stayed in June 2024
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