Oxford Street, Manchester, M60 7HA, United Kingdom
#16 of 115 hotels in Manchester
Guests' ChoiceBased on 5387 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
9.1
Staff
9.4
Value for money
8.5
Free WiFi
8.3
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End of dialog contentReviewed: 27 May 2024
Celia
AustraliaProfessional and attentive service, clean stylish and high class
Stayed in May 2024
Reviewed: 26 May 2024
Claire
United KingdomBeds were not comfortable at all.
Overall the hotel and staff were fantastic.
Stayed in April 2024
Reviewed: 26 May 2024
Sherrill
United KingdomThe building and architecture were phenomenal.
Stayed in May 2024
Reviewed: 26 May 2024
Arleneprice
United KingdomI tried to reach them on the phone whilst on our journey there to ask a question and it just kept cutting you off which was frustrating.
The staff were courteous and polite and went above and beyond to help you. The hotel was just stunning and immaculate. The breakfast choices were amazing and the food was beautiful 😍
Stayed in May 2024
Reviewed: 24 May 2024
Adam
United KingdomAll good
Second time here and now my favourite stay in Manchester, staff very helpful and friendly, rooms always clean and homely.
Stayed in April 2024
Reviewed: 23 May 2024
Michelle
United KingdomQuite pricey for the size of the room
Lovely decor and staff where very helpful
Stayed in May 2024
Reviewed: 23 May 2024
Steve
United KingdomRoom view was limited
Cosmopolitan vibe
Stayed in May 2024
Reviewed: 22 May 2024
Karen
United KingdomEverything was lovely but tiny bits of the room were a little bit tired, particularly the windows.
Loved the interiors of the hotel and the rooms, really incredible!
Stayed in April 2024
Reviewed: 22 May 2024
David
United KingdomWith the hotel and staff, nothing everything was fine, however there were a couple of points in the bedroom that detracted from the stay: 1. We couldn't open the windows to let some fresh air in (the room was quite warm and stuffy) 2. The towel rail in the bathroom was, in my opinion, dangerously hot - yes, there was a warning notice, but I accidentally brushed my hand and arm against it and literally jumped away to avoid getting burnt
The hotel is in a beautiful building that still show a lot of its charming architecture. The staff we encountered (ranging from front desk, to restaurant staff (at breakfast), to the cleaners we saw were pleasant and friendly, and, where applicable happy to assist us. The bedroom was beautiful
Stayed in May 2024
Reviewed: 21 May 2024
Simon
United KingdomAbsolutely nothing
Absolutely fantastic hotel staff couldn't do enough nothing was an issue will definitely be back beautiful building and everyone so welcoming
Stayed in May 2024
Reviewed: 20 May 2024
Josephine
United KingdomNothing
I can’t fault anything. It was absolutely amazing.
Stayed in May 2024
Reviewed: 20 May 2024
Emma
United KingdomWe had to change rooms, late at night due to being next to a very noisy air shaft! However, reception staff were brilliant and organised a room change straight away.
Fantastic that hotel allows dogs!
Stayed in May 2024
Reviewed: 18 May 2024
Lisa
United KingdomLove the features/characteristics of the building. The reception area is just lovely
Stayed in May 2024
Reviewed: 17 May 2024
Jamie
United KingdomNothing. Everything was perfect
Close to the station and key necessities, clean, fancy. Well mannered and friendly staff and great value for money
Stayed in May 2024
Reviewed: 16 May 2024
Rachel
United KingdomQuite pricey at the weekends
Beautiful hotel, great room with high ceilings and good amenities. Bed was super comfortable and good quality pillows. Breakfast nice, plenty of choice
Stayed in May 2024
Reviewed: 16 May 2024
Alastair
United KingdomNothing - perfect
Beautiful room with lots of lovely added complimentary extras! Breakfast was gorgeous! Great location for central Manchester
Stayed in May 2024
Reviewed: 16 May 2024
Julie
United KingdomNothing
From the minute we got there everything was lovely. The staff at the desk were lovely and friendly. All the staff were really nice. The room was gorgeous .
Stayed in May 2024
Reviewed: 13 May 2024
Sara
United KingdomThe staff were really friendly and the building was gorgeous
Stayed in May 2024
Reviewed: 12 May 2024
Richard
United KingdomSpacious
Stayed in May 2024
Reviewed: 12 May 2024
Maureen
United StatesA wondrous old and well maintained hotel in the middle of Manchester. Fabulous staff!!
Stayed in May 2024
Reviewed: 11 May 2024
Judy
United KingdomCouldn’t fault it
Clean and near train station. Very helpful staff. Fresh snacks in the room everyday. Delicious breakfast.
Stayed in May 2024
Reviewed: 11 May 2024
Clare
United KingdomAmazing room & staff
Stayed in May 2024
Reviewed: 10 May 2024
Paul
United KingdomIts beuatiful
Stayed in May 2024
Reviewed: 10 May 2024
David
United KingdomRoom was nice but tiny. We'll know not to get a standard double next time.
Refuge bar. Breakfast.
Stayed in May 2024
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