Portland Street, Manchester, M1 3HP, United Kingdom
#33 of 115 hotels in Manchester
Guests' ChoiceBased on 13008 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.4
Facilities
8.7
Staff
8.9
Value for money
8.5
Free WiFi
8.5
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End of dialog contentReviewed: 26 May 2024
Caroline
IrelandRooms can be very warm at night, and you could only turn down temp to 19 degrees, the lowest
Lovely friendly staff. Clean rooms and great housekeeping. Breakfast for lovely, too. Would stay again
Stayed in May 2024
Reviewed: 26 May 2024
Irene
United KingdomThere was nothing to complain about, the hotel and price were great, would stay there again and will recommend it to others.
Everything was lovely, staff, hotel, everything was clean and the location was bang right in the middle of town.
Stayed in May 2024
Reviewed: 25 May 2024
Gillmeister
United KingdomRoom wasn't hundred percent clean. Stains on carpets, dusty sideboard and rubbish left in the wardrobe from previous customers.
The area is central to the gay village, prime location to experience the nightlife Manchester has to offer. Room are luxury, large double bed, desk and chair, shower and toiletries. The fact that this hotel does room service is outstanding.
Stayed in May 2024
Reviewed: 25 May 2024
Kevin
United KingdomLifts
Location
Stayed in April 2024
Reviewed: 25 May 2024
Emily
United KingdomNothing.
It was clean, well furnished and the room was large and comfortable. The staff were lovely and eager to help.
Stayed in May 2024
Reviewed: 25 May 2024
David
IrelandWe go for the football and stay here every visit
Stayed in April 2024
Reviewed: 25 May 2024
Shahzad
United KingdomA very clean hotel, comfortable and friendly staff
Stayed in May 2024
Reviewed: 24 May 2024
Harry
United KingdomOutside noise
Location
Stayed in May 2024
Reviewed: 24 May 2024
Fiona
United KingdomOne little thing we mentioned on check out, our room had very poor lighting in the bedroom plus the 2 bedside lights weren’t working. Otherwise all perfect.
Spotlessly clean room and public areas. Very efficient check in and check out. Very friendly and lovely staff. Brilliant location and great breakfast.
Stayed in May 2024
Reviewed: 24 May 2024
Muhammad
PakistanHad a wide menu
Stayed in May 2024
Reviewed: 24 May 2024
Michelle
United KingdomNothing
Everything
Stayed in May 2024
Reviewed: 24 May 2024
Jan
United KingdomNot a major issue, I checked in on line but still had to wait at reception for room allocation.
Stayed in May 2024
Reviewed: 24 May 2024
Kevin
United KingdomThere was very little to be dissatisfied with to be honest. The only thing was the slow breakfast service. Also the one large floor to ceiling window in the room opened up but was only stopped from opening fully by two small stoppers. I felt a little bit unsafe but that’s not a deal breaker just a thought. Overall great place.
The staff were so friendly and helpful. Quick check in, online check in available too. Reasonable price for the room and we got an upgrade for £20 a night. The rooms are comfortable and clean. We had a fantastic view from the 9th floor. The breakfast was great but was a bit slow replenishing the grilled food. Perfect location for central Manchester.
Stayed in May 2024
Reviewed: 24 May 2024
Angelique
United KingdomThe entire setup of the hotel was superb. The seamless check-in and check-out, the welcoming atmosphere of the staff and comfortable room - bed, bath, and shower. The hotel is situated in a well-connected place. Booked an Uber to a restaurant to find out the Japanese restaurant was just around the corner.
Stayed in April 2024
Reviewed: 24 May 2024
Karen
United KingdomSometimes slow service in the restaurant - not many staff. But staff were very friendly and helpful. Needs to be decaf tea in the room. I had to keep asking for it.
Central, clean, luxurious rooms, nice lounges. Good breakfast.
Stayed in May 2024
Reviewed: 24 May 2024
Lee
United KingdomNothing
Location, clean, modern, excellent breakfast
Stayed in March 2024
Reviewed: 23 May 2024
Joelle
United KingdomNa
Everything room staff location etc
Stayed in May 2024
Reviewed: 23 May 2024
Christine
United KingdomNot applicable
Exceptionally clean hotel. Friendly staff. Warm welcome.
Stayed in May 2024
Reviewed: 23 May 2024
Laura
IrelandNothing everything was fine ..
Staff were very welcoming and extremely helpful location was excellent for me and the rooms was perfect
Stayed in April 2024
Reviewed: 23 May 2024
Irene
IrelandEase of location and excellent service and staff
Stayed in May 2024
Reviewed: 22 May 2024
Emma
United KingdomEasy check in and nice spacious room
Stayed in May 2024
Reviewed: 22 May 2024
Estelle
FranceRAS
The location is perfect !
Stayed in May 2024
Reviewed: 22 May 2024
Laura
United KingdomClose to everything! Beds are clean and comfy, rooms were designed lovely. Shower was great and service were also great! Only down fall the room was unbelievably hot but overall a great stay and would defo stay again
Stayed in May 2024
Reviewed: 22 May 2024
Jack
United Kingdomcould not have a bad word to say about the hotel as a whole. Only slight ting that let it down for me was i ordered a Corona and it was served in a orchard pig glass. Saying that, that's just me being fussy !
traveled for work the hotel was in a perfect location and the staff were more than accommodating. The room was absolutely immaculate could not fault it at all. Karen on reception on both check inn and check out was absolutley fabulous made the whole process a breeze from start to finish. will 100% be returning for either business or leisure.
Stayed in May 2024
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