You're eligible for a Genius discount at The Hotel Chester! To save at this property, all you have to do is sign in.

Get the celebrity treatment with world-class service at The Hotel Chester

In a prime location in the Chester City Centre district of Chester, The Hotel Chester is located 5.7 km from Chester Zoo, 31 km from Albert Dock and 32 km from M&S Bank Arena Liverpool. With free WiFi, this 5-star hotel offers a 24-hour front desk and a concierge service. The property is less than 1 km from Chester Racecourse, and within 300 metres of the city centre. At the hotel, every room has a wardrobe, a flat-screen TV, a private bathroom, bed linen and towels. All units will provide guests with a fridge. The Hotel Chester offers a hot tub. ACC Liverpool is 32 km from the accommodation, while Philharmonic Hall is 32 km away. The nearest airport is Liverpool John Lennon Airport, 42 km from The Hotel Chester.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Chester, this hotel has an excellent location score of 9.4


Sign in, save money
Sign in, save money
You could save 10% or more at this property when you sign in

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
1 extra-large double bed
or
2 single beds
1 large double bed
1 large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.8
Facilities
9.4
Cleanliness
9.7
Comfort
9.7
Value for money
9.1
Location
9.4
Free WiFi
9.3
High score for Chester
Select topics to read reviews:

See what guests loved the most:

  • Jo
    United Kingdom United Kingdom
    Everything. Chloe could not do enough for us, contacted us prior to arrival and even had our room ready for when we arrived, 2 hours early, provided a champagne bucket with ice and glasses for us and an anniversary card! Thoughtful and lots of...
  • Sally
    United Kingdom United Kingdom
    Beautiful room, spotlessly clean. The reception staff were absolutely fantastic, friendly and welcoming. Would definitely recommend.
  • Raymond
    United Kingdom United Kingdom
    Location was perfect and the bonus was having the multi storey car park right next to the hotel. We were upgraded at no extra cost which was an additional bonus.

Hotel surroundings

Facilities of The Hotel Chester
Great facilities! Review score, 9.4

Most popular facilities
  • Free WiFi
  • Family rooms
  • 24-hour front desk
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Kitchen
  • Toaster
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Microwave
  • Refrigerator
  • Kitchenette
Room Amenities
  • Socket near the bed
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Bingo
    Additional chargeOff-site
  • Live sport events (broadcast)
    Additional chargeOff-site
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Squash
    Additional chargeOff-site
  • Bowling
    Additional chargeOff-site
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Radio
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Minibar
Internet
WiFi is available in public areas and is free of charge.
Parking
No parking available.
Services
  • Pet bowls
  • Pet basket
  • Daily housekeeping
  • Concierge service
  • Luggage storage
  • Fax/photocopying
  • Express check-in/check-out
    Additional charge
  • 24-hour front desk
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
General
  • Carbon monoxide detector
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Family rooms
  • Ironing facilities
  • Iron
Wellness
  • Hot tub/Jacuzzi
Languages spoken
  • Welsh
  • English
  • Spanish

House rules

The Hotel Chester takes special requests - add in the next step!

Check-in

From 15:00 to 23:30

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 00:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of GBP 1 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed on request. Charges may be applicable.

Payments by Booking.com

Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Hotel Chester in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of £1 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about The Hotel Chester

  • Check-in at The Hotel Chester is from 15:00, and check-out is until 11:00.

  • Room options at The Hotel Chester include:

    • Apartment
    • Studio

  • The Hotel Chester offers the following activities / services (charges may apply):

    • Hot tub/Jacuzzi
    • Bowling
    • Squash
    • Walking tours
    • Live sport events (broadcast)
    • Bike tours
    • Bingo

  • Yes, there is a hot tub. You can find out more about this and the other facilities at The Hotel Chester on this page.

  • The Hotel Chester is 400 yards from the centre of Chester. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at The Hotel Chester may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.