Hotel de la Cité & Spa MGallery
Place Auguste Pierre Pont, 11000 Carcassonne, France – Excellent location - show map
Everything was great. Francis at reception was especially helpful.
United States
- City view
- Garden
- Pets allowed
- Swimming Pool
- Free WiFi
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
Get the celebrity treatment with world-class service at Hotel de la Cité & Spa MGallery
Set in Carcassonne's circular walls, Hotel de la Cite Carcassonne - MGallery Collection is set in a Medieval-style chateau. The hotel features gardens and an outdoor pool with views of Saint Nazaire Basilica. Free WiFi and wired internet access is available. Classic or Provencal-style decoration and an iPod docking station feature in all of the guest rooms at Hotel de la Cite. Some rooms have a balcony with views of the city. Homemade pastries are served at breakfast and regional dishes are offered in the brasserie and summer restaurant. Guests can also dine at the Michelin-starred Barbacane restaurant or enjoy a cocktail in the bar. Guests can go wine tasting in the on-site cellar or organise a river cruise at the 24-hour reception. The hotel has a shuttle service and a valet service available for guests using the private car park. Carcassonne Train Station is 2.4 km from the property. Narbonne is 61 km away. Parking is available on site for an additional charge. - no ipod docking station in rooms - no brasserie and summer restaurant but an bar in the garden during summer where we can eat tapas with a view on the remparts - no wine tasting in the on-site cellar
Couples particularly like the location — they rated it 9.8 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Outdoor swimming pool
- Private parking
- Spa and wellness centre
- Free WiFi
- Family rooms
- 3 restaurants
- Non-smoking rooms
- Tea/coffee maker in all rooms
- Bar
Property practices
Categories:
See what guests loved the most:
Steve
United States“Everything was great. Francis at reception was especially helpful.”
Christopher
France“Reason for staying was location , 50 th wedding anniversary and new year , cannot fault anything , staff were excellent ,our meal on 29 th and New Year’s Eve were faultless , staff in dining hall for all meals were excellent.”- Julia
Spain“The location is unique and unbeatable. Although right in the center of the castle, it has got ample private terraces and gardens with spectacular views. The room was very comfortable and spacious, the service at high level very much in line with...”
Hotel surroundings
Restaurants3 restaurants on site
- La Barbacane * (étoilé au guide Michelin)
- CuisineFrench • Local
- Open forBrunch • Lunch • Dinner
- AmbianceTraditional
- Dietary optionsVegetarian • Vegan • Gluten-free
- Chez Christine
- CuisineFrench
- Open forLunch • Dinner
- AmbianceFamily friendly • Traditional
- Dietary optionsVegetarian • Vegan • Gluten-free
- La Boulangerie
- CuisineFrench
- Open forLunch • High tea
- AmbianceTraditional
Facilities of Hotel de la Cité & Spa MGalleryGreat facilities! Review score, 8.9
- Outdoor swimming pool
- Private parking
- Spa and wellness centre
- Free WiFi
- Family rooms
- 3 restaurants
- Non-smoking rooms
- Tea/coffee maker in all rooms
- Bar
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Linen
- Wardrobe or closet
- Extra long beds (> 2 metres)
- Sun terrace
- Terrace
- Garden
- Cleaning products
- Electric kettle
- Socket near the bed
- Clothes rack
- Tour or class about local cultureAdditional charge
- Temporary art galleries
- Evening entertainment
- Desk
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Kid mealsAdditional charge
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
- Electric vehicle charging station
- Accessible parking
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- 24-hour front desk
- Board games/puzzles
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/photocopyingAdditional charge
- Meeting/banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
- Pet bowls
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Wake-up service
- Heating
- Soundproofing
- Soundproof rooms
- Lift
- Family rooms
- Non-smoking rooms
- Room service
- Upper floors accessible by elevator
- Seasonal
- All ages welcome
- Pool with view
- Heated pool
- Shallow end
- Pool/beach towels
- Sun loungers or beach chairs
- Sun umbrellas
- Fence around pool
- Full body massage
- Hand massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Facial treatments
- Beauty Services
- Sun umbrellas
- Sun loungers or beach chairs
- HammamAdditional charge
- MassageAdditional charge
- Spa and wellness centreAdditional charge
- English
- Spanish
- French
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Cash
Hotel de la Cité & Spa MGallery accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printNeed-to-know information for guests at this property
The hotel is located in the heart of a unique historical monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has a shuttle service and a valet service available for guests.
Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel de la Cité & Spa MGallery in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
FAQs about Hotel de la Cité & Spa MGallery
-
Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
-
Hotel de la Cité & Spa MGallery offers the following activities / services (charges may apply):
- Spa and wellness centre
- Massage
- Hammam
- Evening entertainment
- Tour or class about local culture
- Beauty Services
- Temporary art galleries
- Facial treatments
- Swimming Pool
- Body treatments
- Body scrub
- Body wrap
- Spa facilities
- Steam room
- Spa lounge/relaxation area
- Spa/wellness packages
- Back massage
- Neck massage
- Foot massage
- Hand massage
- Full body massage
-
Room options at Hotel de la Cité & Spa MGallery include:
- Double
- Suite
-
Guests staying at Hotel de la Cité & Spa MGallery can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).
Breakfast option(s) include:
- Continental
- Vegetarian
- Gluten-free
- Buffet
-
Check-in at Hotel de la Cité & Spa MGallery is from 16:00, and check-out is until 12:00.
-
Hotel de la Cité & Spa MGallery has 3 restaurants:
- Chez Christine
- La Barbacane * (étoilé au guide Michelin)
- La Boulangerie
-
Hotel de la Cité & Spa MGallery is 0.9 miles from the centre of Carcassonne. All distances are measured in straight lines. Actual travel distances may vary.
-
The prices at Hotel de la Cité & Spa MGallery may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
