Housed in a former Guild Hall, the Hotel des Balances enjoys a picturesque location on the Reuss river in the heart of Old Lucerne. Wi-Fi is available free of charge. Most rooms offers views of the Chapel Bridge, the Jesuit Church and the Weinmarkt square. The Restaurant La Balance serves excellent French and Swiss cuisine and features a river-side terrace. There is also a casual bistro and a piano bar at the Hotel des Balances.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Luzern, this hotel has an excellent location score of 9.8

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet, Breakfast to go

Private parking available


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 large double bed
1 extra-large double bed
2 single beds
and
1 double bed
or
3 single beds
2 single beds
and
1 double bed
or
3 single beds
1 large double bed
1 extra-large double bed
or
2 single beds
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
9.0
Cleanliness
9.3
Comfort
9.4
Value for money
8.4
Location
9.8
Free WiFi
8.7
High score for Luzern
Select topics to read reviews:

See what guests loved the most:

  • Lillian
    United States United States
    We loved all of the little special amenities they provided free of charge that made us feel so welcome: the slippers, the bedtime chocolate and the welcome cocktails.
  • Sofia
    Greece Greece
    The hotel is located in the center of Luzern, in a short walking distance to the majority of the sights and with plenty of choices for restaurants and shops nearby. The room was comfortable and elegantly decorated. Very nice bar and restaurant on...
  • Yvan
    Switzerland Switzerland
    Beautiful building, great restaurant, very comfy beds.

Hotel surroundings

Restaurants
1 restaurant on site

  • Balances
    • Cuisine
      French • Seafood • International • European
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Hotel des Balances
Great facilities! Review score, 9

Most popular facilities
  • Private parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Airport shuttle
  • Room service
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
Outdoors
  • Sun terrace
  • Terrace
Kitchen
  • Electric kettle
  • Refrigerator
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Hiking
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Desk
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruits
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible at a location nearby (reservation is not needed) and costs CHF 33 per day.
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
Transport
  • Public transport tickets
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Air conditioning
  • Room service
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Italian

House rules

Hotel des Balances takes special requests - add in the next step!

Check-in

From 14:00 to 00:00

Check-out

From 04:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Maestro Mastercard Visa UnionPay credit card EC-Card JCB Diners Club American Express Cash Hotel des Balances accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that advance reservations are recommended for the hotel restaurant.

Dogs are allowed. A fee of CHF 25 per animal per night applies.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Hotel des Balances

  • Check-in at Hotel des Balances is from 14:00, and check-out is until 12:00.

  • The prices at Hotel des Balances may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hotel des Balances is 450 yards from the centre of Luzern. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Hotel des Balances can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Buffet
    • Breakfast to go

  • Hotel des Balances has 1 restaurant:

    • Balances

  • Room options at Hotel des Balances include:

    • Double
    • Suite
    • Single
    • Triple
    • Family

  • Hotel des Balances offers the following activities / services (charges may apply):

    • Hiking
    • Golf course (within 3 km)