In a quiet side street, 50 metres from the Gornergratbahn Train Station, the Zermatt Train Station and the Bahnhofstrasse Main Street, the 4-star SchlossHotel Zermatt Active & CBD Spa Hotel offers an elegant Alpine ambience with classic wooden furniture. Free WiFi and a spa area with an indoor pool are available. The SchlossHotel Zermatt Active & CBD Spa Hotel's individually furnished rooms are non-smoking and feature cable TV. Each unit contains a bathroom provided with a hairdryer. Spa facilities include a sauna, a steam bath, a swimming pool and a modern fitness room. Massages and beauty treatments are available on request. The trendy lounge bar features a reading corner and an open fireplace. Breakfast is served in the chalet-style breakfast room. The ski bus to the Klein Matterhorn Ski Area stops right outside. The Sunnegga Cable Car can be reached in a short walk. Zermatt’s numerous shops and restaurants are just a few steps from the SchlossHotel Zermatt Active & CBD Spa Hotel. The hotel offers free transfers from Zermatt Train Station on the day of arrival and to the train station on the day of departure.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Zermatt, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly rated for its very comfy beds.


Availability

Select dates to see this property's availability and prices

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
9.4
Cleanliness
9.5
Comfort
9.5
Value for money
8.6
Location
9.6
Free WiFi
9.0
Select topics to read reviews:

See what guests loved the most:

  • Nattawat
    Thailand Thailand
    I like everything here. The food was great, variety to choose. They have fitness and some course like Pilates that need booking. Our rooms have sofa bed it was big and as nice as the main one. Only the entrance of the room is a bit cramp. The...
  • Raluca
    France France
    The pool (water was warm), spa, the staff was super friendly and helpful. The location was also very convenient. Our apartment was comfortable and spacious and the areas were nicely distributed.
  • Christophe
    United States United States
    Location, staff, spa, lounge/lobby area is extraordinary! We had a view to the Matterhorn.

Hotel surroundings

Facilities of SchlossHotel Zermatt Active & CBD Spa Hotel
Great facilities! Review score, 9.4

Most popular facilities
  • Indoor swimming pool
  • Spa and wellness centre
  • Free WiFi
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Skiing
  • Bar
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Ski
  • Ski storage
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Darts
  • Table tennis
  • Billiards
  • Games room
  • Skiing
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Soundproofing
  • Soundproof rooms
  • Lift
  • Family rooms
  • Non-smoking rooms
Indoor swimming pool
Free!
  • Open all year
  • Heated pool
  • Pool/beach towels
Wellness
  • Fitness/spa locker rooms
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Hammam
  • Massage
    Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna
Languages spoken
  • German
  • English
  • French

House rules

SchlossHotel Zermatt Active & CBD Spa Hotel takes special requests - add in the next step!

Check-in

From 15:00 to 23:00

Check-out

From 06:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Maestro Mastercard Visa American Express Cash SchlossHotel Zermatt Active & CBD Spa Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please inform the property in advance about the total number of guests (adults/children) and the ages of the children.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

The hotel offers free transfers from Zermatt Train Station on the day of arrival and to the train station on the day of departure.

Schlosshotel reserves the right to temporarily hold an amount on the credit card provided for the reservation prior to arrival.

FAQs about SchlossHotel Zermatt Active & CBD Spa Hotel

  • SchlossHotel Zermatt Active & CBD Spa Hotel is 400 yards from the centre of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at SchlossHotel Zermatt Active & CBD Spa Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • SchlossHotel Zermatt Active & CBD Spa Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Cycling
    • Hiking
    • Billiards
    • Skiing
    • Games room
    • Table tennis
    • Darts
    • Beauty Services
    • Fitness/spa locker rooms
    • Steam room
    • Swimming Pool
    • Pedicure
    • Yoga classes
    • Waxing services
    • Spa/wellness packages
    • Body scrub
    • Fitness classes
    • Facial treatments
    • Spa lounge/relaxation area
    • Body treatments
    • Fitness
    • Manicure
    • Spa facilities

  • Check-in at SchlossHotel Zermatt Active & CBD Spa Hotel is from 15:00, and check-out is until 11:00.

  • Room options at SchlossHotel Zermatt Active & CBD Spa Hotel include:

    • Double
    • unknown
    • Suite
    • Family
    • Chalet