Boasting a shared lounge, a terrace as well as a bar, Upstairs Hotel is set in the centre of Ostend, 100 metres from Oostende Beach. Among the facilities at this property are a concierge service and luggage storage space, along with free WiFi throughout the property. The accommodation offers evening entertainment and a 24-hour front desk. At the hotel, the rooms are equipped with a desk, a flat-screen TV, a private bathroom, bed linen and towels. All rooms have a safety deposit box, while some rooms also feature a balcony and others also feature city views. All guest rooms will provide guests with a fridge. Guests at Upstairs Hotel can enjoy a buffet or a continental breakfast. You can play table tennis at the accommodation, and the area is popular for cycling. Mariakerke Beach is 1.6 km from Upstairs Hotel, while Bredene beach is 2.3 km from the property. The nearest airport is Ostend - Bruges International Airport, 6 km from the hotel.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Ostend, this hotel has an excellent location score of 9.5

Breakfast info

Continental, Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 large double bed
2 single beds
2 single beds
1 large double bed
2 single beds
and
1 large double bed
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.8
Cleanliness
8.8
Comfort
8.8
Value for money
8.5
Location
9.5
Free WiFi
9.0
Select topics to read reviews:

See what guests loved the most:

  • Lieve
    Belgium Belgium
    Location is fantastic, close to many restaurants and shops. The room is very ok.
  • Stephanie
    Belgium Belgium
    We loved : the games. We also loved the breakfast, the location and the great look of the hotel
  • Gabriele
    Belgium Belgium
    You don’t have to be young and hip to love this hotel! Comfortable room with cleverly designed furniture, excellent breakfast, quirky decorations to discover everywhere...

Hotel surroundings

Facilities of Upstairs Hotel
Great facilities! Review score, 8.8

Most popular facilities
  • Free WiFi
  • Family rooms
  • Beachfront
  • Non-smoking rooms
  • 24-hour front desk
  • Terrace
  • Lift
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Beachfront
  • Terrace
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Bike tours
  • Walking tours
  • Beach
  • Evening entertainment
  • Mini golf
    Additional charge
  • Cycling
    Off-site
  • Windsurfing
    Additional chargeOff-site
  • Table tennis
  • Games room
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet menus (on request)
  • Snack bar
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
Cleaning services
  • Daily housekeeping
Business facilities
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shared lounge/TV area
  • Non-smoking throughout
  • Hardwood or parquet floors
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by elevator
Languages spoken
  • English
  • French
  • Dutch

House rules

Upstairs Hotel takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Check-out

From 01:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
€ 20 per child, per night
Cot upon request
€ 12.50 per child, per night
3 - 16 years
Extra bed upon request
€ 20 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may be applicable.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Bancontact Cash Upstairs Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Upstairs Hotel

  • Check-in at Upstairs Hotel is from 15:00, and check-out is until 11:00.

  • The prices at Upstairs Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Upstairs Hotel is 1,000 yards from the centre of Ostend. All distances are measured in straight lines. Actual travel distances may vary.

  • Upstairs Hotel offers the following activities / services (charges may apply):

    • Cycling
    • Games room
    • Table tennis
    • Mini golf
    • Windsurfing
    • Golf course (within 3 km)
    • Evening entertainment
    • Beachfront
    • Beach
    • Bike tours
    • Walking tours

  • Guests staying at Upstairs Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 9.4).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • The nearest beach is just 50 yards from Upstairs Hotel. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Upstairs Hotel include:

    • Double
    • Suite