1 West Coates, Murrayfield, Edinburgh, EH12 5JQ, United Kingdom
#133 of 170 hotels in Edinburgh
Guests' ChoiceBased on 1850 hotel reviews
7.5Cleanliness
7.9
Comfort
7.9
Location
8.4
Facilities
7.4
Staff
8.5
Value for money
7.4
Free WiFi
7.8
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End of dialog contentReviewed: 6 June 2024
Matias
FinlandBathroom fan very loud, same with doorbell.
Location, price, staff, breakfast
Stayed in June 2024
Reviewed: 5 June 2024
Stephanie
New ZealandClose to the bus stop, good value for money, staff were great, very clean
Stayed in June 2024
Reviewed: 5 June 2024
Mijnvakantiecoach
Netherlandshad a room on ground floor with some noisy guests on 1st floor
well located on the bus routes to the airport and city centre, nice comfortable rooms, nice breakfast
Stayed in June 2024
Reviewed: 4 June 2024
Christine
United KingdomExtractor fan in bathroom was so loud and kept on going for a good 2-3 minutes when the light was switched off. Just a bit annoying in the middle of the night.
Location and staff were excellent. Staff so helpful and accommodating, gave us a low floor when requested, absolutely great.All in all great place to stay just a short walk, or a bus outside the hotel to Edinburgh centre.
Stayed in June 2024
Reviewed: 3 June 2024
Paul
United KingdomShower incredibly small, slightly further out than would of liked night reception guy very unhelpful
Comfortable bed
Stayed in June 2024
Reviewed: 2 June 2024
Ping
TaiwanIf needs to said is price is a little bit higher but I think it’s normal price in UK now.
Very clean and location is convenient. Bus newly hotel. Especially in the rainy day is very convenient.
Stayed in May 2024
Reviewed: 31 May 2024
Oliver
United Kingdomlocation fantastic and overall nice place
Stayed in May 2024
Reviewed: 30 May 2024
Dianne
AustraliaNo elevator.
Great location, decent sized room, very friendly and helpful staff.
Stayed in May 2024
Reviewed: 27 May 2024
Suzanne
United KingdomLocation
Stayed in May 2024
Reviewed: 27 May 2024
Michelle
New ZealandOnly downside to our stay was the bed wasn't very comfortable. Otherwise everything else exceeded our expectations
Fabulous location, lovely room and views
Stayed in May 2024
Reviewed: 26 May 2024
Yvette
AustraliaNo hot food was served at this hotel. Bed very uncomfortable and squeaked every time I moved, which made for a disturbed night's sleep
Location a short walk from Haymarket Station. Staff friendly. Quiet.
Stayed in May 2024
Reviewed: 25 May 2024
Fiona
AustraliaLocation
Stayed in May 2024
Reviewed: 25 May 2024
Rachel
NetherlandsComfortable beds, clean, only 10 mins walk from haymarket.
Stayed in May 2024
Reviewed: 24 May 2024
Elizabeth
SingaporeNo breakfast provided.
Stayed in May 2024
Reviewed: 21 May 2024
Anne
United KingdomQuite noisy at night
Good location, bustop just across road
Stayed in May 2024
Reviewed: 21 May 2024
Declan
United KingdomRoom was small and the front doorbell is so loud and goes off all the time
Location is Excellent
Stayed in May 2024
Reviewed: 18 May 2024
Liam
United KingdomThe wi-fi was unreliable. Three times I had to go to reception and ask them to reboot.
The room was clean. The bed was comfortable. The staff were friendly and helpful.
Stayed in May 2024
Reviewed: 18 May 2024
Yunzhe
NetherlandsThe water pressure in the shower was not satisfying at all. But the reception told us that the whole city has a low water pressure due to some city rules.
It is a bus place to stay in Edinburgh, with no crazy price and fair distance from the center. The building is an old villa kind. Even though I joked with my company that the room we got was very likely to be one of the maid rooms, it gives you an authentic cultural feeling.
Stayed in April 2024
Reviewed: 16 May 2024
Thomas
United KingdomNothing. All good.
Great staff and location. Comfortable. Easy off street parking.
Stayed in April 2024
Reviewed: 11 May 2024
Cheryl
United StatesRoom location. #5 is a very poorly located room. You could hear doors closing, people speaking in the lobby morning and night and the constant double ring of the doorbell from7am on. The main door is always locked so you either have a key or ring the bell. We have stayed in the Cumberland before and the rooms in the adjoining building are much quieter. Room placement is just the luck of the draw but the attitude of the manager should be addressed and can be improved. Our situation required her assistance. When we arrived we were offered breakfast which required to be paid upfront. We were not informed that it was unrefundable verbally nor was it stated in print. We then had a visit with our family (the purpose of our trip) and they insisted we join them for breakfast. We told the evening clerk who would then pass the message to the manager. In the morning she was very rude and unpleasant and refused to refund even though there was nothing stating the breakfast was unrefundable. The amount was 70 pounds.
Location. Clean
Stayed in May 2024
Reviewed: 11 May 2024
Pornpan
United KingdomI stayed on first floor and noise from upstairs was very loud
Cozy and old vibe. Feel like home.
Stayed in May 2024
Reviewed: 10 May 2024
Giovanna
ItalyRoom cleaning
Location and proximity to transportation
Stayed in May 2024
Reviewed: 10 May 2024
Justin
United KingdomThe staff and the location The guy with the beard (sorry don’t know his name) went above and beyond - service from a different era !!!
Stayed in May 2024
Reviewed: 9 May 2024
Rix
United StatesCould use some sprucing up in front and front desk area
Simple but good. Helpful staff. Very clean!
Stayed in May 2024
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