10 New Drum Street, Tower Hamlets, London, E1 7AT, United Kingdom
#177 of 1,009 hotels in London
Guests' ChoiceBased on 3584 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
8.9
Facilities
8.7
Staff
8.8
Value for money
8.2
Free WiFi
8.8
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End of dialog contentReviewed: 1 June 2024
Baiann
United StatesThere was construction outside which didn’t cause issues for me personally but cause issues for any kind of food delivery Also I didn’t like the fact that they only had 2 TV channels
It was very cozy and the bed and pillows were the best I’ve slept on in a hotel in a while Also I really liked the bathroom set up. It’s very close to the tube/metro
Stayed in May 2024
Reviewed: 31 May 2024
Caroline
United KingdomThe room was so nicely decorated and was very spacious. Super location as well
Stayed in May 2024
Reviewed: 31 May 2024
Marius
SpainThere is a waffle maker on hand for breakfast. Dont't miss the opportunity to have a fresh Brussel's waffle!
Stayed in April 2024
Reviewed: 27 May 2024
Kibria
United KingdomThe staff are absolutely brilliant and extremely friendly! Make you feel welcome and at home! So pleased and exceeded my expectations big shout out to Raj who was fantastic! This is now my hotel to go to
Stayed in May 2024
Reviewed: 27 May 2024
Andrew_j_barker
NetherlandsOnly minor point was that breakfast closed at 10am, but I suppose it has to at sum point. No other negatives to speak of. Not even the roadworks right outside the hotel were a hindrance.
Super duper stay and a really nice, unexpected free upgrade to the Engineer Suite which was a most delightful room. The staff were exceptionally helpful and attentive. The hotel is luxurious and the least expensive of its type in the area. Stone's throw from Spitalmarket district and Nagare Coffee (a must see). Well located within all the areas I needed to be for my business trip.
Stayed in May 2024
Reviewed: 26 May 2024
Paul
IrelandGreat staff, comfortable room, nice bar and good food
Stayed in May 2024
Reviewed: 24 May 2024
Lena
SwedenThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 24 May 2024
Veronika
GermanyVery friendly and helpful receptionists.
Stayed in May 2024
Reviewed: 24 May 2024
Erik
FranceThe price but I think the price are the same in London
The rooooom was amazing and the bed very comfy.
Stayed in February 2024
Reviewed: 23 May 2024
Ejiro
United KingdomButhanya took great care of me during my stay, all the other staff members were amazing also. I loved staying at the hotel I have been here several times and always had a pleasant stay!
Stayed in May 2024
Reviewed: 23 May 2024
Andrew
IrelandVery good location, close to transport, attractions and restaurants.
Stayed in May 2024
Reviewed: 22 May 2024
Guillaume
SwitzerlandCould be a bit refurbished, or modernized in the bedrooms.
Good comfort, and nice bathroom. Breakfast was fairly good as well ! Location was quite convenient too.
Stayed in April 2024
Reviewed: 20 May 2024
Anne
United KingdomBreakfast buffet area was quite small which was very cramped and difficult to move and select food. Could do with making it larger. Breakfast choice was very good. Maybe serve tea and coffee at tables to help ease some congestion?
Location, just round corner from tube. Very modern. Very welcoming, helpful and professional staff. Beds very comfy, well stocked hospitality tray. Nice shower room with complimentary products and plenty of rooms for toilet bags etc..
Stayed in May 2024
Reviewed: 19 May 2024
Jephter
United KingdomN/A
Great environment, lovely staff members, very friendly and always ready to assist.
Stayed in May 2024
Reviewed: 18 May 2024
Karima
AustriaGreat location close to Aldgate East station, clean and comfortable rooms, friendly staff, good breakfast
Stayed in May 2024
Reviewed: 17 May 2024
Nadine
GermanyBreakfast was really average and needs some work.
Really nice and modern and new, staff really nice
Stayed in May 2024
Reviewed: 16 May 2024
Genialda
GuernseyThe cleanliness could be a bit better for a 4* hotel, and the pillows were quite uncomfortable for such a comfy bed.
Without a reason for any doubts, the location as close to Aldgate East underground station from where was so easy to get to any of the main landmarks in London. Not to mention the only 20min walk it takes to get to Tower Bridge! The restaurant staff, so friendly and welcoming, especially Albin who was always so kind.
Stayed in May 2024
Reviewed: 14 May 2024
Sofie
BelgiumThe bed is good but small for two people
Stayed in May 2024
Reviewed: 14 May 2024
Estera
Croatia...
Super great brekfast
Stayed in May 2024
Reviewed: 14 May 2024
Igor
SerbiaThere are construction works right outside of the hotel, but it was ok, I slept very well.
Very clean, professional staff, good location.
Stayed in May 2024
Reviewed: 14 May 2024
Caroline
United KingdomGreat location within walking distance of London Bridge
Stayed in April 2024
Reviewed: 12 May 2024
Charles
United StatesNo lock on the bathroom sliding door
Stayed in May 2024
Reviewed: 12 May 2024
Lina
PolandIt would be better, if you added a big mirror in front of the bed
Stayed in May 2024
Reviewed: 11 May 2024
Mustafa
United Kingdomnothing
Great place to stay and the staff are great really helpful.
Stayed in April 2024
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