prices are high

The room, location, social area , cleanliness

Stayed in May 2024

We didn’t like the 3 flights of stairs to get to our room. No lift available which is difficult when you have luggage. The bathroom in our first room was too small! I bumped my arm several times just trying to dry myself. As well as the toilet being too close to the hand basin. Larger sized people would find this a very difficult bathroom and shower to use. We did have to use a provided link to our mobile phone to access the building and our room, which was a challenge at first.

We liked the location. Handy to public transport. Room was good with ample space and bed was comfortable. It was an older accommodation but still quite good for the price. We stayed at this accommodation later, overnight as well. It was clean and well maintained.

Stayed in April 2024

The internet-based key system to get into the room is very complicated. It would have been helpful to have someone at the hotel to help.

Stayed in May 2024

Upon booking, I asked if I could check in a little early but was told to contact the day before. I did and was told to contact at 12 on the day. When I did, as our train was getting in early, we were sent the standard check in time message, which would have helped in advance as we had to wait for 2 hours at a Café to drop our bags off. Letting us know when i initially asked would have helped plan our journey. Also, we were told the room includes the iron and upon ringing to ask, it wasn't made clear where this was which was a little unhelpful. Would help making the amenities clear on the website in advance.

Very central to Haymarket station. Literally just across the road and the Tram and Bus Stops were literally at the doorstep, which is very convenient. Nice cafes for breakfast aswell. Clean and comfortable.

Stayed in May 2024

Difficult parking. Bathroom too small

Room stylishly decorated and clean. Remote key process worked perfectly. Great location for all Edinburgh attractions

Stayed in May 2024

The room felt grubby and tired

The location was ok as it was within walking distance of the station

Stayed in May 2024

Bathroom in a closet was way too small and inconvenient to enter. The emergency light in the room was way too bright.

The location is nice and the price is good.

Stayed in April 2024

Key system a bit tricky with poor network coverage in Edinburgh

Great location

Stayed in May 2024

Bathroom was a tad small.

Great location in relation to Haymarket station and airport !

Stayed in May 2024

The size of the room was very small. You could barely fit in 2 pieces of luggage in there and still be able to walk around on the floor. I know it was going to be small but the reality is there was barely any walking space around the single size bed. The only other issue was the temperature in the room was very hot and there was no way that I could find to change it anywhere.

The location was perfect. Super convenient directly across from the tram and the M&S food. Lovely old building well maintained and safe. I don't know if I should add this in the like or didn't like but there was a weird creepy half door up at the ceiling that was a little questionable but no ghosts came out so I guess it was ok in the end ; ) The bed was very comfortable.

Stayed in May 2024

The only minus - the walls are thin enough to hear the noise caused by other residents during the night time.

The location

Stayed in April 2024

I only had Luke warm water for a shower for the whole 7 days. I never really saw any staff around.

It was a great location I did like the tea and coffee avaliable.

Stayed in May 2024

the room in the basement was very small, and the bed was on a loft, had to climb and descend from this ladder with large distance between the steps. Very unpractical, and not comfortable at all. The bathroom was tiny, with a tiny sink. The shower was the size of a closet. Staff not particularly pleasant at all. Lost wifi connection one time, and when informed staff, they said that they had no problem. Rather careless and unwilling to assist.

location good

Stayed in April 2024

Nothing to report

Clean, quiet, well presented and in a very reasonable location. I felt very comfortable during my stay. This was a largely unstaffed hotel, relying on smart phone key access to building/rooms, but this did not in any way diminish my stay. I would very happily stay here again or recommend to friends.

Stayed in April 2024

N/a

Really lovely

Stayed in April 2024

Room was very small, could not really fit my suitcase. Room 27, the shower head is leaking so needs to be changed and mould in shower. The automatic doors are hard to understand, took about 5mins each time to open the door

Was right off the Main Street, so easy to find but about a 1-1.5km walk from centre of Edinburgh.

Stayed in April 2024

The booking in process, im not a fan of these unmanned properties, took over 30mins to book in and receive room entry details.

Clean, comfortable, had everything I needed.

Stayed in March 2024

Due to the fact that my girlfriend is short, the mirror in the bathroom is hung a bit too high, so a user under 160 cm will have a problem. The regulation of the shower faucet is the opposite, the adjustment on the left is water and on the right is water temperature. We do not know whether this is due to the generally accepted English system or the simple negligence of the plumber. The seat in the toilet is of the old type, not slow-falling so you have to hold it to avoid making noise.

We had room number 2. Very large, with a comfortable wide double bed, a small sofa, a table and a wardrobe with drawers for clothes, and a nice bathroom with a shower. Very close to the main attractions of the city. Contrary to some comments, we had peace and quiet during these few nights even though the hotel is located on a quite busy street, one of the main ones in Edinburgh. True, we could hear the tram in the distance, but it wasn't bothersome at all. In the living room, which is open to everyone, you can make good coffee or tea. A lot of people complain about the door opening system, but it is not complicated at all. Before leaving, it was enough to watch a YouTube tutorial on how to open such a lock and that was it. A simple and very practical system, in my opinion safer and less reliable than a system based on magnetic cards that can be easily lost. The hotel is run remotely and contact with the staff is mainly through the application because there is no physical staff there. Therefore, you need to have a permanent internet connection, as they mention in the e-mail before arriving at the place. The obvious lack of breakfast and we don't know what the parking situation is like, we arrived by plane. Overall, we highly recommend it.

Stayed in April 2024

The door knob to the door looks like it’s falling apart & I’ve asked for a twin and received a bed with one blanket.

Very beautiful building.

Stayed in April 2024

The bathroom was lovely but needed a clean/paint.

Loved the coffee and the actual space. The crown moulding was gorgeous.

Stayed in April 2024

It's difficult to get in. Complicated to get electronic key and door to room was difficult to open and lock.

Nice room. Good location. Good value for money.

Stayed in February 2024

Noises from other rooms Bed too soft Bathroom smaller than usual

Very large room Very good location for getting around on foot

Stayed in April 2024

Bathroom a little cramped.

Right next to Haymarket Station, and pretty good location all round

Stayed in April 2024

Door handle to the room falling apart

Close to waymarked train station

Stayed in March 2024