10020 12th Avenue Southwest, T6X 0P9 Edmonton, Canada
#22 of 82 hotels in Edmonton
Guests' ChoiceBased on 578 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.6
Facilities
8.5
Staff
8.8
Value for money
8.6
Free WiFi
8.9
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End of dialog contentReviewed: 28 February 2024
Pansy
CanadaEnjoyed the pool and hot tub, as well as the staff friendliness. Older hotel but many current renovations taking place. Clean and comfortable with excellent location and value for price.
Stayed in February 2024
Reviewed: 21 February 2024
Tabitha
CanadaNothing
Everything was wonderful and comfortable
Stayed in February 2024
Reviewed: 4 February 2024
Jasmine
CanadaNothing, it was awesome.
Breakfast was great, staff was friendly!
Stayed in January 2024
Reviewed: 26 January 2024
Denis
CanadaCheck in process might have been done more politely, keeping in mind guests are tired after long drive and expect at least to be addressed politely instead of shouting: “checking in? Last name?” Electronic door lock failed to open on the second day, my wife ended up waiting for 1 hour just to be moved to other room. Some adjustments must be made to guest services procedures.
Complimentary breakfast was pretty good, no complaints
Stayed in January 2024
Reviewed: 15 January 2024
Ramos
CanadaNone, everything was perfect
Everything is excellent
Stayed in January 2024
Reviewed: 31 December 2023
Dan
CanadaVery good breakfast, room was huge clean and well furnished
Stayed in December 2023
Reviewed: 9 December 2023
David
CanadaCould use more parking
Great location
Stayed in December 2023
Reviewed: 28 November 2023
Igor
CanadaPlenty of free parking, easy access at south end of Edmonton. Clean and quiet.
Stayed in November 2023
Reviewed: 13 November 2023
Jennifer
United StatesNo wooden eating utensils. Makes breakfast food taste like wood. Tub has a large step down without any warning or caution signs. Safety hazard.
Stayed in November 2023
Reviewed: 27 October 2023
Marina
CanadaPlastic glasses
Good value
Stayed in August 2023
Reviewed: 21 October 2023
Mas-e
CanadaCheck in staff was dismissive, I didn't like that I have to look elsewhere for drinking water during breakfast, pillows are too soft, parking can be a little busy, my cc was charged twice
We love the location, hotel is clean, nice breakfast, beds are comfortable
Stayed in October 2023
Reviewed: 18 October 2023
Allan
CanadaThey would not give me the dollar credit I have build up at Booking.com!
Mattresses
Stayed in October 2023
Reviewed: 15 October 2023
Michelle
CanadaPillows were way to soft and pool closes too early.
Great breakfast options, rooms were clean and beds not bad.
Stayed in September 2023
Reviewed: 4 October 2023
Zeeshan
CanadaVery competitive price. Good service including nice breakfast
Very competitive price
Stayed in September 2023
Reviewed: 24 September 2023
Gilje
CanadaShower was too high and too stiff to adjust the flow, pressure was way too low.
Staff are always great, breakfast is wonderful, and the location is ideal.
Stayed in August 2023
Reviewed: 14 September 2023
Trudy
CanadaNo ice machine on each floor
Food was expensive
Stayed in August 2023
Reviewed: 13 September 2023
Michelle
CanadaPillows were way too soft. Swimming pool closed to early and hot tub jets were small.
Staff was amazing, breakfast options were good.
Stayed in September 2023
Reviewed: 29 August 2023
Ranilo
CanadaBed was not fully comfortable, pillows too soft, lighting for the room need improvement.
Location! Value for money! And friendly staff!
Stayed in August 2023
Reviewed: 28 August 2023
Thorine
CanadaTo bad bathroom at the pool was out of order. We were on the 3rd floor making it difficult to take our youngest to the bathroom when swimming. All the drink machines were put of order.
Spacious rooms, great hot breakfast, pool. Always our 1st choice when staying in the city.
Stayed in August 2023
Reviewed: 28 August 2023
Sandy
CanadaBath tub was too high for stepping out
Breakfast buffet Spacious room Friendly staff
Stayed in August 2023
Reviewed: 26 August 2023
Sanjeev
KuwaitBathroom was not cleaned and sanitized.
Stayed in August 2023
Reviewed: 26 August 2023
Bicyclesmile
CanadaSmokers outside the door every time I went through the entrance.
Huge room, very clean, quiet location. Great breakfast.
Stayed in August 2023
Reviewed: 11 August 2023
John
CanadaVery good hot breakfast. Large room with couch. Very comfortable bed.
Stayed in July 2023
Reviewed: 30 July 2023
Deepankar
CanadaGreat service and great staff
Stayed in July 2023
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