11727 Kingsway, T5G 3A1 Edmonton, Canada
#29 of 82 hotels in Edmonton
Guests' ChoiceBased on 796 hotel reviews
8.1Cleanliness
8.7
Comfort
8.6
Location
8.6
Facilities
8.3
Staff
8.9
Value for money
8.4
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 May 2024
Alejandra
MexicoRoom size and amenities.
Stayed in May 2024
Reviewed: 29 May 2024
Mikel
CanadaThe restaurant food and menu were mediocre.
Close to Nait where I had to be
Stayed in May 2024
Reviewed: 28 May 2024
Amanda
CanadaThe pull down blinds were broken, had to pull them down manually and couldn’t get back up. The TV. was not a smart one, was hoping to catch up on some movies we watch together. We went out and bought a Roku.
The room was nice and clean, Comfortable beds, quiet room, staff were very pleasant.
Stayed in May 2024
Reviewed: 21 May 2024
Paul
NigeriaSpacious room. Great location (superstore and canadian tire within walking distance). Quiet.
Stayed in May 2024
Reviewed: 20 May 2024
Connie
CanadaNothing
Clean and location
Stayed in May 2024
Reviewed: 20 May 2024
Robert
CanadaDidn’t get coffee and supplies daily
Location, Restaurant, staff
Stayed in May 2024
Reviewed: 19 May 2024
Feven
United Arab EmiratesI like it for the money it's the best place to stay.
No carpet it clean ,no stress about parking and it's free.
Stayed in May 2024
Reviewed: 19 May 2024
Robert
CanadaI found everything good, the building may be older but it is very well kept
I liked everything, the Rooms were spotless , quiet, ,bed was very comfortable, the restaurant was great , Breakfast was excellent.
Stayed in May 2024
Reviewed: 19 May 2024
David
CanadaSpa tub and furniture were amazing. Shower also great. Soap dispensers, pretty cool.
Stayed in May 2024
Reviewed: 16 May 2024
Simon
CanadaGood food and service
Stayed in May 2024
Reviewed: 15 May 2024
Shuhong
Canadano.
the room and bed is really good. the food is great.
Stayed in March 2024
Reviewed: 9 May 2024
Avinash
CanadaA good hotel close to downtown, friendly staff
Stayed in May 2024
Reviewed: 7 May 2024
Constance
CanadaToo hot!
Room service was great!
Stayed in May 2024
Reviewed: 2 May 2024
Pam
CanadaWifi cut in and out
Was clean and good location to the hospital
Stayed in May 2024
Reviewed: 30 April 2024
Burke
CanadaLocation is not desirable.
Room was very clean and spacious, gives a historic feel.
Stayed in April 2024
Reviewed: 30 April 2024
Fun
United StatesYes
Stayed in April 2024
Reviewed: 22 April 2024
Phongpradith
CanadaI was not happy with the staff
Stayed in April 2024
Reviewed: 22 April 2024
Amy
CanadaRoom was clean and tidy. The bed was comfy and it was a fairly quiet stay.
Stayed in April 2024
Reviewed: 18 April 2024
Peter
CanadaIt just happened our room was a long way from the elevators, but the staff told us what to ask for in future. We shall be staying there again.
The food in the Royal Room was excellent, try the Trout
Stayed in April 2024
Reviewed: 10 April 2024
Shane
CanadaProximity to the Royal Alex
Stayed in April 2024
Reviewed: 10 April 2024
Roman
UkraineIf they had slippers, but it's literally the only recommendation.
Spa tube, TV, comfortable bed, bright room, quiet place, clean. We'll come back.
Stayed in April 2024
Reviewed: 7 April 2024
Wei
CanadaBathroom cleaning can be improved. When we move in there are hairs on the bathtub and the toilet.
Good staff. Nice room with all we need. Convenient location.
Stayed in April 2024
Reviewed: 7 April 2024
Lorraine
CanadaWe were disappointed with the food in the restaurant.
Stayed in March 2024
Reviewed: 2 April 2024
Gang
CanadaN/A
Great staff and clean room!
Stayed in March 2024
Pokolbin, Australia
Santiago, Chile
Chiang Mai, Thailand
Singapore, Singapore
Seoul, South Korea
Capitana, Italy
Padstow, UK
Marrakech, Morocco
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content